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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Blueyonder broadband/Netgear RT314 Router problems are driving me mad!

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Old July 19th 03, 10:59 PM posted to uk.telecom.broadband
Ross Balmer
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Posts: 1
Default Blueyonder broadband/Netgear RT314 Router problems are driving me mad!

I recently moved from Stoke Newington to Finsbury Park, bringing my
home network with me. I use a Netgear RT314 Router to connect our two
destop machines and the occasional laptop to our Blueyonder broadband
cable account. This used to work perfectly well before we moved. Now,
I get intermittent use at best.

Our connection works fine if I just connect one machine directly to
the internet (which in a way is frustrating, since the problems I've
been experiencing only happen when I connect through the router, and
Blueyonder tech support won't help me with that setup).

What appears to be happening is that when the router comes on we get
connectivity for a few minutes to a few hours, then packet-loss starts
going through the roof until we cannot get a connection at all. If I
reboot the Router the connection comes back again only to be lost a
few minutes later.

I have tried renewing the lease through the Netgear admin interface,
but this, strangely, has no effect. Connectivity is only restored if
the router is completely rebooted.

A few days ago I tried updating the router firmware to the latest
release. To my joy and amazement I thought I had fixed the problem,
since we had perfect connectivity for a few days. That is, until last
night. Now, it seems we are back to the same old problems.

Another thing I have tried is using different combinations of cables,
in case that was the root of the problem, but it seems that is not the

I am tempted to buy another router, but of course I don't want to do
that unless I have good reason to believe that it will fix the

This is getting to the stage where it is driving me mad! Please, does
anyone out there have any suggestions for me? Is anybody experiencing
the same problems, with a Netgear or with any other kind of router?


Thanks in advance,

Ross Balmer

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