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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Does BTOpenworld pay commission to resellers/consultants?

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Old July 31st 03, 08:08 PM posted to uk.telecom.broadband
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Default Does BTOpenworld pay commission to resellers/consultants?

Peter wrote in message . ..
I've been reviewing a tender from an IT Services company who is
tendering to provide a small company (the MD is a friend of mine) with
ADSL connectivity for their offices around the country.

What is puzzling me is that they are recommending BTOpenworld as the
ISP using their 512K business package with 50:1 contention at
40/month (they need a fixed IP at each site). They know that the
client company concerned is pretty cost conscious but is there any
reason why they didn't recommend a cheaper provider such as Plusnet
at 25/month for the same service? There can't be any argument about
reliability or speed or customer service between the two (just looking
at the comparison charts a www.ADSLGuide.org where BTOpenworld lag
behind almost every other ISP in all three categories). Is there any
other conceivable reason, technical or otherwise, (other than sheer
incompetence, ignorance or the presence of commission) why any company
should choose BTOpenworld over Plusnet?

I smell a rat here. Does BTopenworld give commission to resellers?
Come to that, is it standard practice in the industry? Would a company
like Plusnet be likely to pay commission to a reseller/consultant as


Many large IT companies are BT partners as they sell many other BT
products such as MetroVPN, leased lines etc. and yes they will get
commission, Both the company and the indiviual salesman will get a
cut, ON ISDN its a cut of call revenue on some deals. Also as a BT
partner they get a bit miffed if you recomend another provider. It
will also depend on other equipment included as at the moment I
believe BT get the biggest discount in the UK for Cisco kit.

As its a tender your friend will have to ask the question, Thats how
tenedering works.

Also many checks are made on the stabiity of companies but Tenderers
both financial and technical. It easy with BT as they will pass
sometimes it too much trouble to get the relevant info for other
companies and as it will be the IT services company thats liable under
a CIPS contract they want stability.


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