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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Where do I go from here?

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Old August 14th 03, 08:11 PM posted to uk.telecom.broadband
Bob Hitchcock
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Posts: 1
Default Where do I go from here?

In message , Josey

"Bob Hitchcock" wrote in message
When my local exchange met its trigger level and was given an activation
date of 23/07 I began doing some light browsing of this ng. I had
pre-ordered from Zen and I was getting somewhat twitchy because of all
the moaning about their news server problems. That worry has now been
removed because I have now been told by Zen that my line has failed at
least one of the three checks and my order has been duly cancelled and
my money refunded.

I understand from BT that the problem is almost certainly the 5.5Km line
length exceeded, but it must be pretty marginal as I am told that other
users within half a mile of me now have ADSL.

Read this http://www.adslguide.org/newsarchive.asp?item=1250

then ask Zen to put you forward for the extended reach trial.

If they won't find another ISP that will.


Thanks for the advice. I phoned a very helpful girl at Zen this morning
and she said they'd been discussing the extended reach pilot yesterday.
She said she'd get my name put on the list, though I haven't had the
promised acknowledgement e-mail yet.

Bob Hitchcock

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