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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed. |
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#1
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![]() Hi, I'm English but I currently live in Australia. Here we have a process known as "churning" in which your port can be re-allocated by Telstra to another ISP within a few hours. ISPs that support fast churn can be switched between within a few days with minimal downtime. My Dad lives in the UK and it currently a BT ADSL subscriber, I'm going over in July next year and whilst I am there I plan on getting a SOHO wireless DSL router and installing it for him. During this installation I would like to switch him over from BT to an ISP like Nildram and bump his speed up to the 1024/256 service perhaps. What is the path for doing this? Am I going ot need to have him cancel his existing service completly or is there a process similar to churning in the UK now? Thanks James |
#2
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![]() "James Page" wrote in message ... During this installation I would like to switch him over from BT to an ISP like Nildram and bump his speed up to the 1024/256 service perhaps. What is the path for doing this? Am I going ot need to have him cancel his existing service completly or is there a process similar to churning in the UK now? In the UK its called Migration. You can change to another ISP's service but it has to be rated at the same speed as the original - you can't currently migrate and upgrade the service in one step(though I guess this will change one day) So in your case you can either a) migrate to Nildram followed by b) getting them to upgrade your connection to 1024/256 as a 2 step process with 2 fees etc OR cancelling your BT service and ordering the 1024K service with your new ISP. (cease and reprovide) Migration means very little downtime while "cease and reprovide" can mean up to 2 weeks downtime Nildram's web page on Migration is at http://www.getadsl.co.uk/migration.htm Regards Sunil |
#3
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![]() Nildram's web page on Migration is at http://www.getadsl.co.uk/migration.htm Regards Sunil Thanks James |
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