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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed. |
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![]() OK, this week I moved into a flat in Docklands, within walking distance of the financial capital of Europe and the location of Britain's internet links with the rest of the world. Naturally I thought I would be in an ideal ADSL area. Yet BT claim I'm too far from my exchange, which would put me further than 6km from my exchange. The BT website claims my exchange is Poplar. Poplar is about 2km north of here. If my address really is too far from Poplar telephone exchange, then so is the rest of the Isle of Dogs. If that is true, then it means that the people in 2 square km of prime business and residential area can't get ADSL either. Are BT telling me rubbish, or have I missed something? I could get high-speed internet by putting an Ethernet cable through my window and connecting to a nearby office, but I would have though that ADSL was more likely. -- Tim Robinson (MVP, Windows SDK) http://www.themobius.co.uk/ |
#2
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![]() "Tim Robinson" wrote in message ... Naturally I thought I would be in an ideal ADSL area. Yet BT claim I'm too far from my exchange, which would put me further than 6km from my exchange. The BT website claims my exchange is Poplar. Poplar is about 2km north of here. If my address really is too far from Poplar telephone exchange, then so is the rest of the Isle of Dogs. If that is true, then it means that the people in 2 square km of prime business and residential area can't get ADSL either. Are BT telling me rubbish, or have I missed something? Its not "line distance" thats the problem, regardless of what your ISP says but "line quality" Try asking them for the test result readings line loss - it might just be your line or your whole areas may be affected. I presume you tried for the 512K service? Regards Sunil |
#3
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![]() "Sunil Sood" wrote in message ... Are BT telling me rubbish, or have I missed something? Its not "line distance" thats the problem, regardless of what your ISP says but "line quality" Try asking them for the test result readings line loss - it might just be your line or your whole areas may be affected. Thanks, that should give me something to go on. It would certainly make more sense. I presume you tried for the 512K service? I assume so -- I just went through the Broadband link at bt.com and entered my phone number. -- Tim Robinson (MVP, Windows SDK) http://www.themobius.co.uk/ |
#4
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![]() "Tim Robinson" wrote in message ... Try asking them for the test result readings line loss - it might just be your line or your whole areas may be affected. Thanks, that should give me something to go on. It would certainly make more sense. Its easier to explain "distance" to customers than "line loss" ![]() I presume you tried for the 512K service? I assume so -- I just went through the Broadband link at bt.com and entered my phone number. You will need to choose an ISP (depending on your needs) and actually apply for the service before they carry out a proper test - the BT Wholesale checker at http://www.bt.com/broadband is just an estimate. Apply and see if you pass/fail - if you do try and get the line readings.. there may be 1/2 other things you could try then. Regards Sunil PS smaller ISP's are sometimes more forthcoming with those figures if you do fail.. |
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Thread | Thread Starter | Forum | Replies | Last Post |
To far from exchange is that it? or can i try something else | rob w | uk.telecom.broadband (UK broadband) | 1 | July 23rd 03 07:55 AM |
5.5 km from an exchange | was gio, now vinnieza | uk.telecom.broadband (UK broadband) | 19 | July 13th 03 12:29 AM |