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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

BT broadband - Netgear DG814 Help please

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Old February 24th 04, 10:40 AM posted to uk.telecom.broadband
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Posts: 3
Default BT broadband - Netgear DG814 Help please

"Bob latham" wrote in message

At work we have a setup using a DG814 connecting to a Plusnet account

it works fine. The boss didn't want this at home and went for the BT
broadband option with the free USB modem etc..

He has since decided he needs a network for printing and Internet

and I thought it should be possible to get the DG814 in my office to
connect to his BT account and show him the virtues of going down that

Trouble is, I can't get it to work so the questions are...

1) Should I be able to get to his BT account from our line at work?
I didn't have a problem setting up other plusnet accounts.

2) Has anyone got some default setting for BT broadband on DG814?

3) The boss claims he has no password - is this possible?

I would be very grateful for any help.



All the settings apart from the username/password should/will be the
He's correct about the password, the last time i helped someone with a
BTBroadband connection their username was just their firstname DOT

Hope that helps


Old February 24th 04, 11:41 AM posted to uk.telecom.broadband
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Posts: 14
Default BT broadband - Netgear DG814 Help please

Yes, that is what he told me, so what stops anyone connecting as a BT
broadband customer then if they have ADSL already.

If you have an ADSL provision from one ISP (in your case Plusnet) you're
unlikely to be able to connect to another ISP (BT) over the same line, as
the service is tied to your ISP.


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