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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed. |
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#1
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![]() Having moved to an area without broadband 7 months ago, I grudgingly setup with the BT Midband service. We now have a RFS date for the middle of April and I will be converting to DSL. I am about to contact BT to cancel Midband (contract states 1 month cancellation) and arrange for the removal of the digital line equipment, in preparation for the DSL. However, something that stuck in my mind from when I set up the Midband - the operator stated at the time that because DSL was not available that if it did become available within the first year then I could convert FOC - this implies that I have a contract of greater than 1 month! Perhaps this has something to do with either the digital line, the Midband service or the BT Together package (which was necessary to keep costs low). My first choice of ISP for ADSL will not be BT and I do not wan't to be duped into sticking with them thinking that I need to do this to avoid paying any hefty cancellation charges. Doe anyone have any similar experiences? LiviHam |
#2
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![]() On Tue, 24 Feb 2004 11:29:34 -0000, "LiviHam" wrote: Doe anyone have any similar experiences? not yet, but ISTR the minimum contract for the highway line is 12 months - the 1 month is the midband service delivered over that line. BT Broadband will do the conversion for free and swallow any outstanding contract issues, also BT Yahoo. If you don't want to do that you can pay £50 for the conversion, buy out remaining contract if any and go your own way. Your choice. Phil |
#3
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![]() "LiviHam" wrote in message ... Having moved to an area without broadband 7 months ago, I grudgingly setup with the BT Midband service. We now have a RFS date for the middle of April and I will be converting to DSL. I am about to contact BT to cancel Midband (contract states 1 month cancellation) and arrange for the removal of the digital line equipment, in preparation for the DSL. However, something that stuck in my mind from when I set up the Midband - the operator stated at the time that because DSL was not available that if it did become available within the first year then I could convert FOC - this implies that I have a contract of greater than 1 month! Perhaps this has something to do with either the digital line, the Midband service or the BT Together package (which was necessary to keep costs low). My first choice of ISP for ADSL will not be BT and I do not wan't to be duped into sticking with them thinking that I need to do this to avoid paying any hefty cancellation charges. Doe anyone have any similar experiences? LiviHam I just checked the T&C's for bt's midband service, it clearly says 6. Ending this contract This contract can be ended by: (a) us giving one months notice to you; or (b) you giving 7 day's notice to us. The minimum term for BT Midband Internet service is 1 month. So it appears you can cancel it with a months notice, and not be charged. You may be charged for the conversion back to a pstn line. (The only charge i can see you needing to pay, if BT dont automatically change it back to pstn) Andrew PS the FOC option is normally only if you go with BTYahoo or BTBroadbnad |
#4
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![]() On Tue, 24 Feb 2004 14:29:23 +0000 (UTC), "Andrew Pearce" wrote: The minimum term for BT Midband Internet service is 1 month. true, however the above is for the BT Midband Internet Access and scrolling to the bottom reveals "Terms & conditions for the BT Midband line are the same as the Home Highway Terms and Conditions" which say " Terms & conditions Home Highway is available on most exchanges, subject to survey. Additional installation charges may apply. Minimum contract term is 12 months." "3. Standard Cancellation Charges apply on cancellation of a standard or Home Highway line purchased at BT Together Options prices before expiry of the Minimum Period of Service. " Phil |
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