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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Fault on line ?



 
 
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  #1  
Old May 23rd 04, 02:30 PM posted to uk.telecom.broadband
TX2
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Posts: 187
Default Fault on line ?


What would no flashing sync light on a known working DSL modem
indicate...no ADSL signal from the exchange?

Have tried 2 modems on 2 different machines, and in all instances, there
is no attempt by the modem(s) to sync with the exchange, i.e the light
doesn't even flash/illuminate

If the light flashes but stays flashing, that means it can't sync for
whatever reason (i take it?) but no light at all...?
  #2  
Old May 23rd 04, 02:42 PM posted to uk.telecom.broadband
Gareth not NLL or anybody else.
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Posts: 15
Default Fault on line ?


"Tx2" wrote in message
t...

What would no flashing sync light on a known working DSL modem
indicate...no ADSL signal from the exchange?

Have tried 2 modems on 2 different machines, and in all instances, there
is no attempt by the modem(s) to sync with the exchange, i.e the light
doesn't even flash/illuminate

If the light flashes but stays flashing, that means it can't sync for
whatever reason (i take it?) but no light at all...?


Have you tried a new cable or a new filter???


  #4  
Old May 23rd 04, 03:20 PM posted to uk.telecom.broadband
poster
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Posts: 1,542
Default Fault on line ?

On 23 May 2004, in uk.telecom.broadband, Tx2 wrote:

Have tried 2 modems on 2 different machines, and in all instances, there
is no attempt by the modem(s) to sync with the exchange, i.e the light
doesn't even flash/illuminate


Far from clear whether this is a previously working setup, or a newly
enabled line - when one of my clients had been told his line was ADSL
enabled, it turned out that there was still a DACS on the line, which
the ISP then asked BT to remove.

He had a USB modem to plug in, but using a cheap(ish) router which gave
the signal to noise figures, and has a few diagnostics, was much easier
to determine line problems, and Eclipse tech support pushed it back to
BTW to fix, and Eclipse only started billing period from start of
service ~10 days later when BT had sorted the line. PGM

 




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