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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

DSL problem, can anyone help



 
 
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  #1  
Old July 15th 04, 07:07 AM posted to uk.telecom.broadband
Hiram Hackenbacker
external usenet poster
 
Posts: 20
Default DSL problem, can anyone help

On Thu, 15 Jul 2004 06:55:46 GMT, "Paul Woodsford"
wrote:

A work colleague has Wanadoo ADSL. Surks the net OK, but cannot
view/retrieve his AOL or Yahoo e-mail when on-line.
Using an AOL Dial-up connection he CAN retrieve his AOL and Yahoo e-mail.
His Laptop is set-up with Wanadoo and has never had any AOL software
installed but still cannot retieve AOL and Yahoo e-mail but can cruise the
WWW ok?
Has anyone any thoughts as I am a newbie to ADSL and do not use these
service providers.


Firewall? - AOL client software uses (or used) a specific IP port
(5190).

--
Hiram Hackenbacker
  #2  
Old July 15th 04, 07:55 AM posted to uk.telecom.broadband
Paul Woodsford
external usenet poster
 
Posts: 18
Default DSL problem, can anyone help

A work colleague has Wanadoo ADSL. Surks the net OK, but cannot
view/retrieve his AOL or Yahoo e-mail when on-line.
Using an AOL Dial-up connection he CAN retrieve his AOL and Yahoo e-mail.
His Laptop is set-up with Wanadoo and has never had any AOL software
installed but still cannot retieve AOL and Yahoo e-mail but can cruise the
WWW ok?
Has anyone any thoughts as I am a newbie to ADSL and do not use these
service providers.

--
Paul.Woodsford
Remove **NOSPAM** to reply.


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  #3  
Old July 15th 04, 09:02 AM posted to uk.telecom.broadband
Phil Chung
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Posts: 98
Default DSL problem, can anyone help

"Paul Woodsford" wrote
in :

A work colleague has Wanadoo ADSL. Surks the net OK, but cannot
view/retrieve his AOL or Yahoo e-mail when on-line.
Using an AOL Dial-up connection he CAN retrieve his AOL and Yahoo
e-mail. His Laptop is set-up with Wanadoo and has never had any AOL
software installed but still cannot retieve AOL and Yahoo e-mail but
can cruise the WWW ok?
Has anyone any thoughts as I am a newbie to ADSL and do not use these
service providers.


How did he retrieve AOL and Yahoo e-mail previously to getting ADSL? I
know the AOL client can run over any connection so mail can be retrieved
that way. Not sure if it has a POP service. Yahoo is webmail unless he's
paying to have POP access.

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  #4  
Old July 15th 04, 10:25 AM posted to uk.telecom.broadband
Omney
external usenet poster
 
Posts: 15
Default DSL problem, can anyone help

Some ISP's don't allow use of another ISP's mail service (other than
Webmail), more so with PAYG dial up, but less common with Broadband ISP's

"Phil Chung" wrote in message
...
"Paul Woodsford" wrote
in :

A work colleague has Wanadoo ADSL. Surks the net OK, but cannot
view/retrieve his AOL or Yahoo e-mail when on-line.
Using an AOL Dial-up connection he CAN retrieve his AOL and Yahoo
e-mail. His Laptop is set-up with Wanadoo and has never had any AOL
software installed but still cannot retieve AOL and Yahoo e-mail but
can cruise the WWW ok?
Has anyone any thoughts as I am a newbie to ADSL and do not use these
service providers.


How did he retrieve AOL and Yahoo e-mail previously to getting ADSL? I
know the AOL client can run over any connection so mail can be retrieved
that way. Not sure if it has a POP service. Yahoo is webmail unless he's
paying to have POP access.

--
My photos: http://www.weezer.plus.com/
To send me an e-mail, remove TEETH



  #5  
Old July 15th 04, 07:43 PM posted to uk.telecom.broadband
Paul Woodsford
external usenet poster
 
Posts: 18
Default DSL problem, can anyone help

Problem solved . Firewall blocked a specific port. Now working.
Thanks all.

--
Paul.Woodsford
Remove **NOSPAM** to reply.
"Omney" wrote in message ...
Some ISP's don't allow use of another ISP's mail service (other than
Webmail), more so with PAYG dial up, but less common with Broadband ISP's

"Phil Chung" wrote in message
...
"Paul Woodsford" wrote
in :

A work colleague has Wanadoo ADSL. Surks the net OK, but cannot
view/retrieve his AOL or Yahoo e-mail when on-line.
Using an AOL Dial-up connection he CAN retrieve his AOL and Yahoo
e-mail. His Laptop is set-up with Wanadoo and has never had any AOL
software installed but still cannot retieve AOL and Yahoo e-mail but
can cruise the WWW ok?
Has anyone any thoughts as I am a newbie to ADSL and do not use these
service providers.


How did he retrieve AOL and Yahoo e-mail previously to getting ADSL? I
know the AOL client can run over any connection so mail can be retrieved
that way. Not sure if it has a POP service. Yahoo is webmail unless

he's
paying to have POP access.

--
My photos: http://www.weezer.plus.com/
To send me an e-mail, remove TEETH





---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.719 / Virus Database: 475 - Release Date: 12/07/2004


 




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