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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

ADSL only works when phone is in use? - Solved.

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Old July 26th 04, 10:54 PM posted to uk.telecom.broadband
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Default ADSL only works when phone is in use? - Solved.

For Graham, Mark McIntyre & anyone else who was interested...

Original problem;

New ADSL user using Wanadoo. ADSL modem would only sync up when the phone
was being used to call and connect. See original thread from Friday 23rd.

I was informed the following happened today;

BT engineer visits. Checks wiring - no problems found. Says he will check
exchange end.

Engineer returns a few hours later, with another technician. Exchange end
okay - double check wiring at user end. They trace the wire from the master
socket. It's a huge house attached to business premises.

Wire terminates in a BT Marquis II box located in the business side before
heading out to the street - "why" is a long story which I won't bother you
with dear reader, but I was told that it was switched back to "normal" BT
line a few years ago.

Engineer sorts out the terminations in the Marquis box - ADSL modem syncs

Problem sorted. Experience gained.

Thanks for those who responded.



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