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3Com OfficeConnect Remote 810 ..reset procedure



 
 
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  #1  
Old September 6th 04, 11:56 PM posted to uk.telecom.broadband
Gordon
external usenet poster
 
Posts: 2
Default 3Com OfficeConnect Remote 810 ..reset procedure

Bought a 3Com OfficeConnect Remote 810 ADSL router as a surplus item. It
seems to boot up OK but when it reached the "Password" request it won't
respond to the default !root input. Looks like the previous user has changed
it.

Anyone know how to do a factory style reset so that I can get the device
working correctly??

many thanks in advance....

Gordon



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  #2  
Old September 7th 04, 12:16 AM posted to uk.telecom.broadband
Colin Wilson
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Posts: 850
Default 3Com OfficeConnect Remote 810 ..reset procedure


Clutching at straws here, but a post elsewhere on the net says...

---
Blatently stolen from 3com.com. For Office Connect 812 (prob what
superseeded the 810)

1. Disconnect the Ethernet cable and then press in and hold the Reset
button.

2. Whilst holding in the reset button, unplug the power from the back of
the Router and then plug it back in, keeping the Reset button depressed.
Whilst the reset is being performed, the Alert LED on the unit will flash
amber first, then green and finally it should remain OUT once the restart
is complete. To verify a successful reset, any previous configuration
should have been erased.
NB: If the Alert LED flashes continuously or remains any other colour,
then you should try the reset procedure again. After a couple of attempts
if you are still having the same problem this may suggest faulty hardware
and you should contact 3Com Technical support.

3. Alternatively, you can use the Restart/Restore Section in the Advanced
Menu of the Office Connect Remote 612/812
For information on how to reset the unit to its default username and
password, Click here
http://knowledgebase.3com.com/consum....asp?id=2%2E0%
2E56371748%2E2989018

Once you've reset it plug it into the network and set your IP address to
be automatically assigned. Goto a command prompt and type ipconfig
/release then ipconfig /renew this will make sure that your PC requests
an IP address from any DHCP servers on your network. (Hopefully your
router)

Maunal for 812 router
http://www.3com.com/products/en_US/r...sku=3CR414492-
US&sort=effdt&order=desc

---

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  #3  
Old September 7th 04, 12:27 AM posted to uk.telecom.broadband
Colin Wilson
external usenet poster
 
Posts: 850
Default 3Com OfficeConnect Remote 810 ..reset procedure


A bit more from the 3com support site

---
OfficeConnect Remote 812 - How to reset unit back to default Username and
Password

Fact: Click Espanol to view this solution in this language
Problem: How to reset unit back to default Username and Password

Fact: OfficeConnect Remote 612
Fact: OfficeConnect Remote 612 ADSL Router
Fact: OfficeConnect Remote 812
Fact: OfficeConnect Remote 812 ADSL Router
Fact: 3C612
Fact: 3CP4144
Fact: Reset
Fact: Factory default
Problem: Username and password are not accepted
Problem: Cannot login
Cause: Default username and password (username "root" and password "!
root") have been modified
Fix: Using the NULL Black cable connect to the console port of the
OCR812 ADSL Router to your workstations comport.
Through Hyperterminal on the Workstation, create a new connection using
the settings: 9600 baud, 8, none and 1.
At the 3COM DSL prompt, type "Delete Configuration".
The router will then delete the configuration and reboot.
Through your Web Browser GUI configuration screen, login with username
"root", password "!root".
For information on how to reset the unit to factory defaults, Click here
---

or

---
OfficeConnect Remote 612 - How to restart and reset the unit to factory
defaults

Problem: How to restart and reset the unit to factory defaults
Fact: OfficeConnect Remote DSL Family
Fact: OfficeConnect Remote 612 ADSL Router
Fact: OfficeConnect Remote 812 ADSL Router
Fact: Factory Defaults
Fact: Reset
Fact: Restart
Fix: Use the Restart/Restore Section in the Advanced Menu of the Office
Connect Remote 612/812.
Fix: Restore to Factory Default Settings manually by doing the
following:
1. Disconnect the Ethernet cable and then press in and hold the Reset
button.
2. Whilst holding in the reset button, unplug the power from the back of
the Router and then plug it back in, keeping the Reset button depressed.
Whilst the reset is being performed, the Alert LED on the unit will flash
amber first, then green and finally it should remain OUT once the restart
is complete. To verify a successful reset, any previous configuration
should have been erased.
NB: If the Alert LED flashes continuously or remains any other colour,
then you should try the reset procedure again. After a couple of attempts
if you are still having the same problem this may suggest faulty hardware
and you should contact 3Com Technical support.
3. Alternatively, you can use the Restart/Restore Section in the Advanced
Menu of the Office Connect Remote 612/812
For information on how to reset the unit to its default username and
password, Click here
---

--
Please add "[newsgroup]" in the subject of any personal replies via email
--- My new email address has "ngspamtrap" & @btinternet.com in it ;-) ---
  #4  
Old September 7th 04, 11:01 AM posted to uk.telecom.broadband
Gordon
external usenet poster
 
Posts: 2
Default 3Com OfficeConnect Remote 810 ..reset procedure..thanks


Thanks Colin..that should be a great help.....Gordon


"Gordon" wrote in message
...
Bought a 3Com OfficeConnect Remote 810 ADSL router as a surplus item. It
seems to boot up OK but when it reached the "Password" request it won't
respond to the default !root input. Looks like the previous user has

changed
it.

Anyone know how to do a factory style reset so that I can get the device
working correctly??

many thanks in advance....

Gordon



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.736 / Virus Database: 490 - Release Date: 8/9/04




---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.736 / Virus Database: 490 - Release Date: 8/9/04


  #5  
Old September 12th 04, 10:21 AM posted to uk.telecom.broadband
Martyn
external usenet poster
 
Posts: 1
Default 3Com OfficeConnect Remote 810 ..reset procedure

Colin Wilson wrote:


Blatently stolen from 3com.com. For Office Connect 812 (prob what
superseeded the 810)

1. Disconnect the Ethernet cable and then press in and hold the Reset
button.

2. Whilst holding in the reset button, unplug the power from the back of
the Router and then plug it back in, keeping the Reset button depressed.
Whilst the reset is being performed, the Alert LED on the unit will flash
amber first, then green and finally it should remain OUT once the restart
is complete. To verify a successful reset, any previous configuration
should have been erased.


Does not work with my 810

Martyn
 




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