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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Help! Which one?!



 
 
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  #1  
Old September 8th 04, 04:38 PM posted to uk.telecom.broadband
mands1972
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Posts: 2
Default Help! Which one?!

Hi,

I'm new to all this, I need help on chossing which Broadband service I
should go to...

Does anyone have any advice and which might be the best service?

Thanks.

Mandy.


  #2  
Old September 8th 04, 04:45 PM posted to uk.telecom.broadband
Dominic
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Posts: 149
Default Help! Which one?!

mands1972 wrote:
Hi,

I'm new to all this, I need help on chossing which Broadband service I
should go to...

Does anyone have any advice and which might be the best service?


www.adslguide.org.uk
www.ispreview.co.uk

Bear in mind adslguide does not list some providers who do not have their
own central pipe. Have a read, look at the reviews and find the service that
is most suitable for you.

If you want advice on here, then you really need to think about what your
requirements are first... what are you going to use it for? Occasional
e-mail checking or 24 hour downloading, or somewhere in between? Is it for a
single computer or to share between many? Are you more interested in a lower
monthly fee or free activation and modem? Do you have any special
requirements? What level of support do you need? Do you need e-mail
addresses with your service? Etc...

There are a large number of diverse and specialised providers out there,
each suited to a particular set of requirements. No one service is right for
all.

Good luck

Dominic


  #3  
Old September 8th 04, 05:50 PM posted to uk.telecom.broadband
mands1972
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Posts: 2
Default Help! Which one?!


"mands1972" wrote in message
...


I went with pipex, seems the best one to go for and also seems the best for
1MG unlimited downloads @34.00 p/m....
Did I make a good choice


  #4  
Old September 8th 04, 08:08 PM posted to uk.telecom.broadband
Colin Wilson
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Posts: 850
Default Help! Which one?!

I went with pipex, seems the best one to go for and also seems the best for
1MG unlimited downloads @34.00 p/m....
Did I make a good choice


Not a bad one - I think i`ve had 3 short "down-times" in 17 months (all
back up again within hours) - i`m happy with the service i`m getting for
23.44 a month for a 512k connection (no port blocking, no usage cap etc)

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  #7  
Old September 8th 04, 09:31 PM posted to uk.telecom.broadband
poster
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Posts: 1,542
Default Help! Which one?!

On 8 Sep 2004 in uk.telecom.broadband, "Dominic" wrote:

You are not the best for everybody.


The willingness to discuss the users needs, and if necessary say
"Sorry, we don't have a package suitable" seems to be one option
you have assumed is missing. Give Leslie some credit - he surely
isn't going to push a potential customer to have some service that
can later be proven to be unsuitable or too expensive - that would
do the ISP a lot more harm than good. Plenty of posts say "give
us a try" but this is one of the few times I've seen an ISP being
given a gentle flaming for posting in response to a user query.
  #8  
Old September 8th 04, 10:28 PM posted to uk.telecom.broadband
Dominic
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Posts: 149
Default Help! Which one?!

poster wrote:
On 8 Sep 2004 in uk.telecom.broadband, "Dominic" wrote:

You are not the best for everybody.


The willingness to discuss the users needs, and if necessary say
"Sorry, we don't have a package suitable" seems to be one option
you have assumed is missing. Give Leslie some credit - he surely
isn't going to push a potential customer to have some service that
can later be proven to be unsuitable or too expensive - that would
do the ISP a lot more harm than good. Plenty of posts say "give
us a try" but this is one of the few times I've seen an ISP being
given a gentle flaming for posting in response to a user query.


Fair point, but on this occasion I don't think any service is suitable until
the OP has said what they need. Don't forget that, if every ISP who could
potentially gain the customer posted in response to every "which is the
best" post, this group just wouldn't be the place it is for getting useful
help and support for the many people who use it.

To be even fairer to Leslie, the post would probably be better if it was
qualified with "have a look at our rating on... compared to others" - ICUK
actually have some pretty happy customers on net4nowt.com and a very high
rating.

Maybe it was just the ICUK name that made me nervous, it sounds awfully like
the ISP that I work for

Dominic


 




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