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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Plusnet Live Activation ?



 
 
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  #1  
Old September 10th 04, 08:36 PM posted to uk.telecom.broadband
Marky
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Posts: 19
Default Plusnet Live Activation ?

Does anyone know when plusnet will get rid of the Line activation,

Just looking its about 58 for 12 month contract & 78 without

that's a bit steep as other internet providers do not charge anything and
I'm sure BT waved this cost why are they still charging this ?


  #2  
Old September 10th 04, 08:49 PM posted to uk.telecom.broadband
Peter Crosland
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Posts: 167
Default Plusnet Live Activation ?

Just looking its about 58 for 12 month contract & 78 without

that's a bit steep as other internet providers do not charge anything
and I'm sure BT waved this cost why are they still charging this ?



BT charge ALL ISPs 50 plus VAT. Some choose to lose it in the monthly
charge.


  #3  
Old September 11th 04, 12:04 AM posted to uk.telecom.broadband
Alex Heney
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Posts: 123
Default Plusnet Live Activation ?

On Fri, 10 Sep 2004 20:36:24 +0100, "Marky" wrote:

Does anyone know when plusnet will get rid of the Line activation,

Just looking its about 58 for 12 month contract & 78 without

that's a bit steep as other internet providers do not charge anything and
I'm sure BT waved this cost why are they still charging this ?


Because they do not have a minimum term on their contracts.

Those who waive the charge without an apparent minimum term normally
say you will be required to pay the activation fee if you terminate in
the first 12 months.
  #4  
Old September 13th 04, 09:11 AM posted to uk.telecom.broadband
Julian Knight
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Posts: 56
Default Plusnet Live Activation ?

From Alex Heney on 11/Sep/2004 00:04:

On Fri, 10 Sep 2004 20:36:24 +0100, "Marky" wrote:


Does anyone know when plusnet will get rid of the Line activation,

Just looking its about 58 for 12 month contract & 78 without

that's a bit steep as other internet providers do not charge anything and
I'm sure BT waved this cost why are they still charging this ?



Because they do not have a minimum term on their contracts.

Those who waive the charge without an apparent minimum term normally
say you will be required to pay the activation fee if you terminate in
the first 12 months.


There used to be just such an option with PlusNet but I'm not sure if they still
do it.

--
Julian Knight, http://www.knightnet.org.uk/
Sheffield, United Kingdom
Security, Directory, Messaging, Network & PC Consultant
Yahoo! IM=knighjm, Skype Internet Phone: callto://j.knight
  #5  
Old September 13th 04, 04:19 PM posted to uk.telecom.broadband
Michael Rodgers
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Posts: 15
Default Plusnet Live Activation ?

"Alex Heney" wrote in message
...
On Fri, 10 Sep 2004 20:36:24 +0100, "Marky" wrote:

Does anyone know when plusnet will get rid of the Line activation,

Just looking its about 58 for 12 month contract & 78 without

that's a bit steep as other internet providers do not charge anything and
I'm sure BT waved this cost why are they still charging this ?


Because they do not have a minimum term on their contracts.


So whats the 12 month contract with 58 activation about then?


  #6  
Old September 14th 04, 01:56 PM posted to uk.telecom.broadband
Julian Knight
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Posts: 56
Default Plusnet Live Activation ?

From Michael Rodgers on 13/Sep/2004 16:19:
"Alex Heney" wrote in message
...

On Fri, 10 Sep 2004 20:36:24 +0100, "Marky" wrote:


Does anyone know when plusnet will get rid of the Line activation,

Just looking its about 58 for 12 month contract & 78 without

that's a bit steep as other internet providers do not charge anything and
I'm sure BT waved this cost why are they still charging this ?


Because they do not have a minimum term on their contracts.



So whats the 12 month contract with 58 activation about then?



They used to have an alternative at slightly higher cost for the first 12
months. I suspect they've dropped it, it was rather confusing. They are also
concentrating on their new services.

--
Julian Knight, http://www.knightnet.org.uk/
Sheffield, United Kingdom
Security, Directory, Messaging, Network & PC Consultant
Yahoo! IM=knighjm, Skype Internet Phone: callto://j.knight
  #7  
Old September 14th 04, 02:12 PM posted to uk.telecom.broadband
PlusNet Support
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Posts: 109
Default Plusnet Live Activation ?

On Mon, 13 Sep 2004 16:19:47 +0100, "Michael Rodgers"
wrote:

"Alex Heney" wrote in message
.. .
On Fri, 10 Sep 2004 20:36:24 +0100, "Marky" wrote:

Does anyone know when plusnet will get rid of the Line activation,

Just looking its about 58 for 12 month contract & 78 without

that's a bit steep as other internet providers do not charge anything and
I'm sure BT waved this cost why are they still charging this ?


Because they do not have a minimum term on their contracts.


So whats the 12 month contract with 58 activation about then?


Hi there,

As previously posted we still have activation charges, so we can keep
the monthly subscription as low as possible. It would not be fair to
existing customers if their monthly subscription covered the costs for
new starters.

The ISPs that do offer free activation have higher monthly
subscriptions and if you leave in the first 12 months you have to pay
for the activation.

We expect customers who sign up for an annual contract to honour the
12 months. The monthly contract, requires a 30 day cancellation
notice.

kind regards

Luke
--
| Luke Horwath Broadband Solutions
| Comms team for Home & Business
| PlusNet Plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----+
  #8  
Old September 14th 04, 03:38 PM posted to uk.telecom.broadband
poster
external usenet poster
 
Posts: 1,542
Default Plusnet Live Activation ?

On 14 Sep 2004 in uk.telecom.broadband, PlusNet Support wrote:

The ISPs that do offer free activation have higher monthly subscriptions


The ISPs that do offer free activation OFTEN have higher monthly ...

but not always, from what people have seen elsewhere...
  #9  
Old September 14th 04, 03:39 PM posted to uk.telecom.broadband
poster
external usenet poster
 
Posts: 1,542
Default Plusnet Live Activation ?

On 14 Sep 2004 in uk.telecom.broadband, chris wrote:

Not to the equivalent of 70 - the activation fee!


activation fee of 70 quid applies for 12 month contracts
  #10  
Old September 19th 04, 02:41 PM posted to uk.telecom.broadband
PlusNet Support
external usenet poster
 
Posts: 109
Default Plusnet Live Activation ?

On Tue, 14 Sep 2004 19:52:02 +0100, chris wrote:

On Tue, 14 Sep 2004 15:38:16 +0100 and in article
, poster said...
: On 14 Sep 2004 in uk.telecom.broadband, PlusNet Support wrote:
:
: The ISPs that do offer free activation have higher monthly subscriptions
:
: The ISPs that do offer free activation OFTEN have higher monthly ...
:
: but not always, from what people have seen elsewhere...

Exactly! And even if they DO have a higher monthly rate, it's certainly
not the equivalent to the 70 install fee!



Ok, and with these ISPs what would happen if you were to leave within
the first 12 months. What would they charge you then?

The GBP70 fee is for customers who choose to go on a monthly contract.
For an annual contract the activation fee is GBP58.75.

Kind regards

Luke
--
| Luke Horwath Broadband Solutions
| Comms team for Home & Business
| PlusNet Plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----+
 




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