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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Cannot connect to BT order tracker



 
 
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  #1  
Old December 7th 04, 01:11 PM posted to uk.telecom.broadband
David G
external usenet poster
 
Posts: 101
Default Cannot connect to BT order tracker

I am getting

Error:
The following error was encountered when attempting to run the application:

Can't find class com.bt.icm.opt.OptSummary

when I connect to the BT order tracker using link below
https://www.cs-server1.bt.com/hhway-... =YYYYYYYYYYY
where X = cusnumber Y = phonenumber

Anyone else have this or is it just me.

--
Regards


David G
(remove r u n)
  #2  
Old December 7th 04, 01:50 PM posted to uk.telecom.broadband
John
external usenet poster
 
Posts: 24
Default Cannot connect to BT order tracker

David G wrote:
I am getting

Error:
The following error was encountered when attempting to run the application:

Can't find class com.bt.icm.opt.OptSummary

when I connect to the BT order tracker using link below
https://www.cs-server1.bt.com/hhway-... =YYYYYYYYYYY

where X = cusnumber Y = phonenumber

Anyone else have this or is it just me.


I get the same.

JP
  #3  
Old December 7th 04, 02:05 PM posted to uk.telecom.broadband
David G
external usenet poster
 
Posts: 101
Default Cannot connect to BT order tracker

John wrote:
David G wrote:

I am getting

Error:
The following error was encountered when attempting to run the
application:

Can't find class com.bt.icm.opt.OptSummary

when I connect to the BT order tracker using link below
https://www.cs-server1.bt.com/hhway-... =YYYYYYYYYYY

where X = cusnumber Y = phonenumber

Anyone else have this or is it just me.


I get the same.

JP



That's reassuring. BT quality again.

--
Regards


David G
(remove r u n)
  #4  
Old December 7th 04, 03:25 PM posted to uk.telecom.broadband
David Quinton
external usenet poster
 
Posts: 25
Default Cannot connect to BT order tracker

On Tue, 07 Dec 2004 12:11:33 +0000, David G [email protected]
wrote:

I am getting

Error:
The following error was encountered when attempting to run the application:

Can't find class com.bt.icm.opt.OptSummary


It's been doing that for 2 or 3 days.
I suspect that it was maybe never meant to be there? Anyone could
access it with just A/C number and Tel No.?

But I think that the same info is available if you (register and)
LogIn?
--
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  #5  
Old December 7th 04, 05:46 PM posted to uk.telecom.broadband
Martyn Dewar
external usenet poster
 
Posts: 42
Default Cannot connect to BT order tracker

David G wrote:
I am getting

Error:
The following error was encountered when attempting to run the application:

Can't find class com.bt.icm.opt.OptSummary

when I connect to the BT order tracker using link below
https://www.cs-server1.bt.com/hhway-... =YYYYYYYYYYY

where X = cusnumber Y = phonenumber

Anyone else have this or is it just me.


Looks like they've finally removed it (it "should" have been gone a
while ago iirc). The current tracker on BT.com requires you to enter an
order number to see things, which is a bit of a nusiance

You could try the order tracker on 0800 800 150 though... it might be
able to tell you something.
  #6  
Old December 7th 04, 06:36 PM posted to uk.telecom.broadband
David G
external usenet poster
 
Posts: 101
Default Cannot connect to BT order tracker

Martyn Dewar wrote:


Looks like they've finally removed it (it "should" have been gone a
while ago iirc). The current tracker on BT.com requires you to enter an
order number to see things, which is a bit of a nusiance

You could try the order tracker on 0800 800 150 though... it might be
able to tell you something.


Yes it would seem so. I tried logging in but in BT fashion I ended going
round in circles and never finding what I wanted.

--
Regards


David G
(remove r u n)
 




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