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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Can't e-mail out



 
 
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  #1  
Old January 3rd 05, 07:05 PM posted to uk.telecom.broadband
Dave
external usenet poster
 
Posts: 21
Default Can't e-mail out

I have been recommended to post here with my problem.

Win 98se well specced.
BT broadband with 205 router, all working well except for...

I can't e-mail out. I can browse the web, post to news groups but I keep
getting an error message when I try to post an e-mail. eg

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '.
Subject ' Seasons Greetings + attachments', Account: 'davenpat', Server:
'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78

also I get

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

Any one with an idea as to what is wrong? I am loath to phone BT Yahoo as I
have had lots of problems with my wife's connection and bothered them
somewhat to distraction with what turned out to be a computer problem

Dave




  #2  
Old January 3rd 05, 07:13 PM posted to uk.telecom.broadband
Spin Dryer
external usenet poster
 
Posts: 291
Default Can't e-mail out

On Mon, 3 Jan 2005 19:05:35 +0000 (UTC), [Dave] said :-

I have been recommended to post here with my problem.

Win 98se well specced.
BT broadband with 205 router, all working well except for...

I can't e-mail out. I can browse the web, post to news groups but I keep
getting an error message when I try to post an e-mail. eg

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '.
Subject ' Seasons Greetings + attachments', Account: 'davenpat', Server:
'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78

also I get

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

Any one with an idea as to what is wrong? I am loath to phone BT Yahoo as I
have had lots of problems with my wife's connection and bothered them
somewhat to distraction with what turned out to be a computer problem

Dave




Why not use the btinternet/btopenworld internal newsgroups and ask
there ?

Your failure could be a firewall issue, especially for the second
error - the first error could be because BTYahoo are going to make
smtp authentication compulsory very shortly - have you ticked this
option on your OE settings ?
  #3  
Old January 3rd 05, 07:27 PM posted to uk.telecom.broadband
lurch
external usenet poster
 
Posts: 498
Default Can't e-mail out

On Mon, 3 Jan 2005 19:05:35 +0000 (UTC), "Dave"
strung together this:

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '.
Subject ' Seasons Greetings + attachments', Account: 'davenpat', Server:
'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78

Ah, you've decided to post error messages now? This looks like
authentication issues. Try going into the account properties and
setting authentication on outgoing mail server.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

Try sticking 0x800CCC0F into Google.
--

SJW
Please reply to group or use 'usenet' in email subject
  #4  
Old January 3rd 05, 07:38 PM posted to uk.telecom.broadband
Oliver
external usenet poster
 
Posts: 38
Default Can't e-mail out

On Mon, 3 Jan 2005 19:05:35 +0000 (UTC), "Dave"
wrote:

I have been recommended to post here with my problem.

Win 98se well specced.
BT broadband with 205 router, all working well except for...

I can't e-mail out. I can browse the web, post to news groups but I keep
getting an error message when I try to post an e-mail. eg

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '.
Subject ' Seasons Greetings + attachments', Account: 'davenpat', Server:
'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25, Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78


There's a clue in the error message?
http://help.yahoo.com/help/us/mail/pop/pop-11.html

Oliver.
  #5  
Old January 3rd 05, 07:41 PM posted to uk.telecom.broadband
Andy Burns
external usenet poster
 
Posts: 113
Default Can't e-mail out

Dave wrote:

I can't e-mail out. I keep
getting an error message when I try to post an e-mail. eg
The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '.
Subject ' Seasons Greetings + attachments', Account: 'davenpat', Server:
'mail.btopenworld.com', Protocol: SMTP, Server Response: '530 authentication
required


It looks like your mail client (presume you are using OuthouseExcess
since you're using that for news) is not set up for authentication to
BT's SMTP and/or POP3 server

for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html'


Did you go there? it tells you exactly how to setup authentication ...
  #6  
Old January 3rd 05, 07:55 PM posted to uk.telecom.broadband
Dave
external usenet poster
 
Posts: 21
Default Can't e-mail out


"Dave" wrote in message
...
I have been recommended to post here with my problem.

Win 98se well specced.
BT broadband with 205 router, all working well except for...

I can't e-mail out. I can browse the web, post to news groups but I keep
getting an error message when I try to post an e-mail. eg

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was

'.
Subject ' Seasons Greetings + attachments', Account: 'davenpat',

Server:
'mail.btopenworld.com', Protocol: SMTP, Server Response: '530

authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,

Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78

also I get

Your server has unexpectedly terminated the connection. Possible causes

for
this include server problems, network problems, or a long period of
inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com', Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

Any one with an idea as to what is wrong? I am loath to phone BT Yahoo as

I
have had lots of problems with my wife's connection and bothered them
somewhat to distraction with what turned out to be a computer problem


I got an answer from uk.comp.misc and it turned out to be a missing tick in
the authentication box.

Many thanks to anyone who got their thinking caps on

Dave


  #7  
Old January 3rd 05, 09:43 PM posted to uk.telecom.broadband
Dave
external usenet poster
 
Posts: 21
Default Can't e-mail out


"Spin Dryer" wrote in message
...
On Mon, 3 Jan 2005 19:05:35 +0000 (UTC), [Dave] said :-

I have been recommended to post here with my problem.

Win 98se well specced.
BT broadband with 205 router, all working well except for...

I can't e-mail out. I can browse the web, post to news groups but I keep
getting an error message when I try to post an e-mail. eg

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was

'.
Subject ' Seasons Greetings + attachments', Account: 'davenpat',

Server:
'mail.btopenworld.com', Protocol: SMTP, Server Response: '530

authentication
required - for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html', Port: 25,

Secure(SSL):
No, Server Error: 530, Error Number: 0x800CCC78

also I get

Your server has unexpectedly terminated the connection. Possible causes

for
this include server problems, network problems, or a long period of
inactivity. Account: 'davenpat', Server: 'mail.btopenworld.com',

Protocol:
SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

Any one with an idea as to what is wrong? I am loath to phone BT Yahoo as

I
have had lots of problems with my wife's connection and bothered them
somewhat to distraction with what turned out to be a computer problem

Dave




Why not use the btinternet/btopenworld internal newsgroups and ask
there ?


I didn't know it existed, but I do now :-)
Thanks for that. The original problem was cured by ticking the
authentication box. E-mail is now flowing. :-)

the first error could be because BTYahoo are going to make
smtp authentication compulsory very shortly - have you ticked this
option on your OE settings ?


Yes, as above and in another post. Are there any implications in the
authentication? I am fairly computer literate, but broadband and routers are
a new area for me now. It took me 3 days to get my wife's computer up and
running through a network card. Mind you, I did have the g children nagging
me at the same time, so hence the 3 days ;-)
that's my story and I'm sticking to it. ;-)

Dave


  #8  
Old January 3rd 05, 09:46 PM posted to uk.telecom.broadband
Peter M
external usenet poster
 
Posts: 1,496
Default Can't e-mail out

On 3 Jan 2005 in uk.telecom.broadband, "Dave" wrote:

I got an answer from uk.comp.misc and it turned out to be a missing tick in
the authentication box.


You might find it worth using the cross-post feature (simply add a comma,
and the second newsgroup name) rather than post the same question twice.

(However, don't go mad on cross-posting, it can get messy if one group has
someone thinking your post is off-topic and starts a very long argument!)




--
PlusNet http://tinyurl.com/24ymz - I recommend them and save some cash.

My other ISP : UK Free Software Network http://www.ukfsn.org
UKFSN passes all profits to Free Software projects in the UK.
  #9  
Old January 3rd 05, 09:51 PM posted to uk.telecom.broadband
Dave
external usenet poster
 
Posts: 21
Default Can't e-mail out


"Andy Burns" wrote in message
...

It looks like your mail client (presume you are using OuthouseExcess
since you're using that for news) is not set up for authentication to
BT's SMTP and/or POP3 server


I call it outlook depressed, but I take your meaning ;-)

for help go to
http://help.yahoo.com/help/us/mail/pop/pop-11.html'


Did you go there? it tells you exactly how to setup authentication ...


Now that raises another question that I am not going to ask right now.
When I click on the link, outlook depressed asks me for a password and then
tells me it is wrong. It's my account, my password, so who is M$not to tell
me I'm wrong?
Hey ho! another day, another problem. I'll take a look at this and see if I
can sort it out myself. As I have said, I am fairly computer literate (my
specialist subject is getting them up and running after a crash), but I like
a challenge or three :-)

Many thanks for you time

Dave


  #10  
Old January 3rd 05, 10:39 PM posted to uk.telecom.broadband
Colin Wilson
external usenet poster
 
Posts: 850
Default Can't e-mail out

Now that raises another question that I am not going to ask right now.
When I click on the link, outlook depressed asks me for a password and then
tells me it is wrong. It's my account, my password, so who is M$not to tell
me I'm wrong?


If the mail server is currently out of action you`ll often get this sort
of response. If you know the details are correct, forget about it for a
few hours and try again.

--
Please add "[newsgroup]" in the subject of any personal replies via email
--- My new email address has "ngspamtrap" & @btinternet.com in it ;-) ---
 




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