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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed. |
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![]() My 1mb Plusnet connection is showing maximum connection speeds of 300kb/s this afternoon. Similar problem reported by another user on 2mb connection. What's wrong? Terry |
#2
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![]() On Tue, 4 Jan 2005 17:55:46 +0000, Terrycymru wrote: My 1mb Plusnet connection is showing maximum connection speeds of 300kb/s this afternoon. Similar problem reported by another user on 2mb connection. What's wrong? Terry Hi Terry, Are you still seeing slow speeds today? We have been looking into an issue with ping times, and have seen a few reported speed issues. We haven't as yet been able to replicate either of these issues on our side. If you are still seeing a problem then please can you try the BT speedtester, details are at http://usertools.plus.net/tutorials/id/27 and also fill out the fault reporting form at http://cgi.support.plus.com The MTR data is especially valuable. With Regards, Dave, -- | Dave Tomlinson Broadband Solutions For | Customer Support for Home & Business | PlusNet plc @ http://www.plus.net + ----- My Referrals - It pays to recommend PlusNet ----- |
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![]() it's now 8:30 PM and it's very, very slow for me, both web and email access (to various ISPs) "PlusNet Support Team" wrote in message news ![]() On Tue, 4 Jan 2005 17:55:46 +0000, Terrycymru wrote: My 1mb Plusnet connection is showing maximum connection speeds of 300kb/s this afternoon. Similar problem reported by another user on 2mb connection. What's wrong? Terry Hi Terry, Are you still seeing slow speeds today? We have been looking into an issue with ping times, and have seen a few reported speed issues. We haven't as yet been able to replicate either of these issues on our side. If you are still seeing a problem then please can you try the BT speedtester, details are at http://usertools.plus.net/tutorials/id/27 and also fill out the fault reporting form at http://cgi.support.plus.com The MTR data is especially valuable. With Regards, Dave, -- | Dave Tomlinson Broadband Solutions For | Customer Support for Home & Business | PlusNet plc @ http://www.plus.net + ----- My Referrals - It pays to recommend PlusNet ----- |
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