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| uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed. |
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#1
January 4th 05, 06:55 PM
posted to uk.telecom.broadband
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 Plusnet connection very slow this afternoon My 1mb Plusnet connection is showing maximum connection speeds of 300kb/s this afternoon. Similar problem reported by another user on 2mb connection. What's wrong? Terry   |
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#2
January 5th 05, 07:10 PM
posted to uk.telecom.broadband
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| Plusnet connection very slow this afternoon On Tue, 4 Jan 2005 17:55:46 +0000, Terrycymru wrote: My 1mb Plusnet connection is showing maximum connection speeds of 300kb/s this afternoon. Similar problem reported by another user on 2mb connection. What's wrong? Terry Hi Terry, Are you still seeing slow speeds today? We have been looking into an issue with ping times, and have seen a few reported speed issues. We haven't as yet been able to replicate either of these issues on our side. If you are still seeing a problem then please can you try the BT speedtester, details are at http://usertools.plus.net/tutorials/id/27 and also fill out the fault reporting form at http://cgi.support.plus.com The MTR data is especially valuable. With Regards, Dave, -- | Dave Tomlinson Broadband Solutions For | Customer Support for Home & Business | PlusNet plc @ http://www.plus.net + ----- My Referrals - It pays to recommend PlusNet ----- |
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#3
January 5th 05, 09:31 PM
posted to uk.telecom.broadband
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| Plusnet connection very slow this afternoon it's now 8:30 PM and it's very, very slow for me, both web and email access (to various ISPs) "PlusNet Support Team" wrote in message news  On Tue, 4 Jan 2005 17:55:46 +0000, Terrycymru wrote: My 1mb Plusnet connection is showing maximum connection speeds of 300kb/s this afternoon. Similar problem reported by another user on 2mb connection. What's wrong? Terry Hi Terry, Are you still seeing slow speeds today? We have been looking into an issue with ping times, and have seen a few reported speed issues. We haven't as yet been able to replicate either of these issues on our side. If you are still seeing a problem then please can you try the BT speedtester, details are at http://usertools.plus.net/tutorials/id/27 and also fill out the fault reporting form at http://cgi.support.plus.com The MTR data is especially valuable. With Regards, Dave, -- | Dave Tomlinson Broadband Solutions For | Customer Support for Home & Business | PlusNet plc @ http://www.plus.net + ----- My Referrals - It pays to recommend PlusNet ----- |
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