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| uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed. |
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#1
January 6th 05, 09:10 AM
posted to uk.telecom.broadband
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 ZEN ... alternative to Claranet ? On Thu, 6 Jan 2005 09:10:27 -0000, "James" wrote: "Flying Rat" wrote in message £58 is taking the ****. A regrade shouldn't cost more than thirteen quid. Moving to Zen and then regrading should sting him about £26 as he has to migrate like-for-like and then upgrade, and well worth the money for a better service Heh, Demon are sillier - we have our work connection through them and to upgrade to 1 or 2mb from our current 512 they reckon it needs to effectively be a new install so we would have 2 weeks downtime. Not really acceptable when we receive dozens of support and sales emails from customers each day. I've asked 3 or 4 different people at Demon why they can't just "crank it up" but they all say no. Also, we would get a new IP, so all our customers we have remote access to would need to reconfigure their firewalls etc.... Ridiculous! James. Anyone still with those plonkers at demon needs their head testing.   |
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#2
January 6th 05, 10:10 AM
posted to uk.telecom.broadband
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| ZEN ... alternative to Claranet ? "Flying Rat" wrote in message £58 is taking the ****. A regrade shouldn't cost more than thirteen quid. Moving to Zen and then regrading should sting him about £26 as he has to migrate like-for-like and then upgrade, and well worth the money for a better service Heh, Demon are sillier - we have our work connection through them and to upgrade to 1 or 2mb from our current 512 they reckon it needs to effectively be a new install so we would have 2 weeks downtime. Not really acceptable when we receive dozens of support and sales emails from customers each day. I've asked 3 or 4 different people at Demon why they can't just "crank it up" but they all say no. Also, we would get a new IP, so all our customers we have remote access to would need to reconfigure their firewalls etc.... Ridiculous! James. |
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