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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

VarTec Online impose automatic disconnect

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Old February 1st 05, 02:34 PM posted to uk.telecom.broadband
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Default VarTec Online impose automatic disconnect

VarTec Online offer what seems to be a very good ADSL deal. 18.75 per
month (inc. VAT) for a 512kbps uncapped connection, with email,
webspace etc.

However, what they don't tell you is that they automatically
disconnect your ADSL broadband connection every 8 hours. They also
apparently disconnect it after 2 hours of inactivity (although I have
not verified this as random traffic always comes in).

This information is NOT mentioned anywhere on their web site or in
their Terms and Conditions. Personally, I am an unhappy new customer
of theirs.


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