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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Contact Plusnet?



 
 
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  #1  
Old March 22nd 05, 10:51 AM posted to uk.telecom.broadband
R Morris
external usenet poster
 
Posts: 9
Default Contact Plusnet?

Does anyone know if it possible for a potential customer to send an
email query to Plusnet prior to (possibly) signing up?

Making the query by telephone is not on - (not with call waiting times
in excess of 10 minutes)

Logging in as 'guest' doesn't allow support queries.
--
RM
  #2  
Old March 22nd 05, 11:21 AM posted to uk.telecom.broadband
PlusNet Support Team
external usenet poster
 
Posts: 353
Default Contact Plusnet?

On Tue, 22 Mar 2005 10:51:15 +0000, R Morris
wrote:

Does anyone know if it possible for a potential customer to send an
email query to Plusnet prior to (possibly) signing up?

Making the query by telephone is not on - (not with call waiting times
in excess of 10 minutes)

Logging in as 'guest' doesn't allow support queries.


Hi,

We have a Sales Enquiry form on the portal under Help, or direct at

http://portal.plus.net/my.html?action=contact_sales

If you fill out the form the support team will mail back the answers.


With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
  #3  
Old March 22nd 05, 08:51 PM posted to uk.telecom.broadband
R Morris
external usenet poster
 
Posts: 9
Default Contact Plusnet?

PlusNet Support Team wrote:

On Tue, 22 Mar 2005 10:51:15 +0000, R Morris
wrote:

Does anyone know if it possible for a potential customer to send an
email query to Plusnet prior to (possibly) signing up?

Making the query by telephone is not on - (not with call waiting times
in excess of 10 minutes)

Logging in as 'guest' doesn't allow support queries.


Hi,

We have a Sales Enquiry form on the portal under Help, or direct at

http://portal.plus.net/my.html?action=contact_sales

If you fill out the form the support team will mail back the answers.


With Regards,

Dave,


Thank you, I'll try that
--
RM
 




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