A Broadband and ADSL forum. BroadbanterBanter

Welcome to BroadbanterBanter.

You are currently viewing as a guest which gives you limited access to view most discussions and other FREE features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today.

Go Back   Home » BroadbanterBanter forum » Newsgroup Discussions » uk.telecom.broadband (UK broadband)
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Problem with phone line connections



 
 
Thread Tools Display Modes
  #1  
Old March 27th 05, 12:24 AM posted to uk.telecom.broadband
Terry Malin
external usenet poster
 
Posts: 4
Default Problem with phone line connections

Hi,

A friend of mine has just got a computer and wants to get a broadband
connection to the internet. Problem is, his telephone connection box looks
like this one he

http://www.telephonesuk.co.uk/images/52a_gpo.jpg

The phone in the house has one of those old circular dialling rings with the
numbers all the way round it and a bell!!!

The phone he has bought with him (from his last property) has a modern style
plug on the end, and he can't use it!

Now what?

Terry


  #2  
Old March 27th 05, 12:28 AM posted to uk.telecom.broadband
Ivor Jones
external usenet poster
 
Posts: 3,969
Default Problem with phone line connections

Terry Malin wrote:
Hi,

A friend of mine has just got a computer and wants to get a
broadband connection to the internet. Problem is, his telephone
connection box looks like this one he

http://www.telephonesuk.co.uk/images/52a_gpo.jpg

The phone in the house has one of those old circular dialling rings
with the numbers all the way round it and a bell!!!

The phone he has bought with him (from his last property) has a
modern style plug on the end, and he can't use it!

Now what?

Terry


Call BT and get them to replace it with a master socket. Try and keep the
old phone if you can, they're worth good money to collectors on ebay ;-)

Ivor


  #3  
Old March 27th 05, 12:43 AM posted to uk.telecom.broadband
Sunil Sood
external usenet poster
 
Posts: 1,590
Default Problem with phone line connections


"Ivor Jones" wrote in message
...
The phone in the house has one of those old circular dialling rings
with the numbers all the way round it and a bell!!!


Now what?


Call BT and get them to replace it with a master socket.


Just wanted to point out that BT normally charge £29.38 for this.

Regards
Sunil


  #4  
Old March 27th 05, 02:20 AM posted to uk.telecom.broadband
Terry Malin
external usenet poster
 
Posts: 4
Default Problem with phone line connections


"Sunil Sood" wrote in message
...

"Ivor Jones" wrote in message
...
The phone in the house has one of those old circular dialling rings
with the numbers all the way round it and a bell!!!


Now what?


Call BT and get them to replace it with a master socket.


Just wanted to point out that BT normally charge £29.38 for this.

Regards
Sunil


Can he buy his own and replace it? Its hanging open as it is, the thing has
been pulled off the wall.
Should only be a 5 minute job....


  #5  
Old March 27th 05, 02:27 AM posted to uk.telecom.broadband
Sunil Sood
external usenet poster
 
Posts: 1,590
Default Problem with phone line connections


"Terry Malin" wrote in message
...
Call BT and get them to replace it with a master socket.


Just wanted to point out that BT normally charge £29.38 for this.


Can he buy his own and replace it? Its hanging open as it is, the thing
has been pulled off the wall.
Should only be a 5 minute job....


Not legally as its considered part of BT's network and if a BT engineer ever
sees an unofficial one they would then charge your friend for replacing it
with an "official" one.

There are a few circumstances where BT engineers replace them for free and
don't charge..

Regards
Sunil


  #6  
Old March 27th 05, 02:51 AM posted to uk.telecom.broadband
Terry Malin
external usenet poster
 
Posts: 4
Default Problem with phone line connections


"Sunil Sood" wrote in message
...

"Terry Malin" wrote in message
...
Call BT and get them to replace it with a master socket.

Just wanted to point out that BT normally charge £29.38 for this.


Can he buy his own and replace it? Its hanging open as it is, the thing
has been pulled off the wall.
Should only be a 5 minute job....


Not legally as its considered part of BT's network and if a BT engineer
ever sees an unofficial one they would then charge your friend for
replacing it with an "official" one.

There are a few circumstances where BT engineers replace them for free and
don't charge..

Regards
Sunil

So basically he can either pay nearly 30 quid for a proper job, or fit one
and chance it.....

I was gonna order him one of these:
http://www.clarity.it/acatalog/lineboxes.html
Are they any good?

I will have to tell him... Thanks for that one Sunil.

Do you work for BT, you have been posting around the telecom newsgroups for
many years I see!



  #7  
Old March 27th 05, 03:37 AM posted to uk.telecom.broadband
Sunil Sood
external usenet poster
 
Posts: 1,590
Default Problem with phone line connections


"Terry Malin" wrote in message
...
So basically he can either pay nearly 30 quid for a proper job, or fit one
and chance it.....

I was gonna order him one of these:
http://www.clarity.it/acatalog/lineboxes.html
Are they any good?

I will have to tell him... Thanks for that one Sunil.


I have only tried their Clarity's ADSL flaceplates
(http://www.clarity.it/telecoms/adsl_bits.htm) which are the same as those
BT engineers use(d) for the old ADSL "engineer installs" and I can recommend
those but can't realy comment on their NTE5 boxes as I have never seen one.

Personally, I would just pay the £30 and get the job done professionally by
BT - otherwise you/your friend will be paying £11.70 (including P&P) for an
unofficial NTE5 and then have to wire it all in yourself - for which you may
need a Krone tool as well (if their are extensions involved) and then face a
bill the first time a BT engineer sees it (even if its perfectly wired in)

Your friend may even be lucky and if asked the engineer may be willing to
fit a free ADSL filter/faceplate when installing the master socket...

Do you work for BT, you have been posting around the telecom newsgroups
for many years I see!


Ah yes, I have been here for a few years - around a decade now! (beginning
to feel old!)

However I don't and never have worked for BT

Regards
Sunil


  #8  
Old March 27th 05, 01:44 PM posted to uk.telecom.broadband
Terry Malin
external usenet poster
 
Posts: 4
Default Problem with phone line connections


"Myrtle" wrote in message
eenews.net...

"Terry Malin" wrote in message
...

I was gonna order him one of these:
http://www.clarity.it/acatalog/lineboxes.html
Are they any good?


You read this bit, I presume?

"IMPORTANT - *Replacing* your old-style BT master linebox with an NTE5 of
your own:

DON'T EVER, AND THAT'S THAT.
The only people on the planet who are allowed to change your BT Master box
are BT engineers. It's ILLEGAL to change it yourself. You face
suspension/termination of BT service and/or a stiff fine if you do so. The
Master line box is the "demarcation" point between Your Equipment and BT's
Exchange Line, so everything on your side is your problem, everything on
BT's side, including the Master box itself, is BT's problem. It needs to
stay that way.

You mustn't just buy an NTE5 linebox from us and swap it with your old
style
master. You see, ONLY genuine BT master units have the embossed BT logo,
and
ONLY BT engineers possess the genuine articles. Once again for super
clarity; ONLY BT-installed NTE5's have the little BT "Piper" in relief on
the top left of the face. NOBODY ANYWHERE sells those legally, they're
only
EVER fitted by BT engineers.

There's actually a replacement master line box with internal microfilter
out
there (non-uk manufactured and not BT approved - naturally) which
somebody's
rather irresponsibly advising their customers to replace their BT box
with.
Oh dear God, NO!

If you're caught with some third party NTE5 AS YOUR MASTER BOX, it's clear
and obvious that you've changed it yourself and you deserve all you get.
Don't say you weren't warned."


Of course, I had already read that. Thats called 'covering yourself'.
And its a bit over the top at that. What have they got to bring 'God' into
it for?!
Its a poor way of making their point, and could offend some people
It goes way over the top, and looks very unprofessional too in my opinion.

A simple:
Caution: Please note that under current UK law, you cannot change a BT
master socket yourself, and your actions may constitute a crimal act! That
would do the job. Plain and simple and to the point!

There is no need to shout your face off about Oh dear God No! Get real!



  #9  
Old March 27th 05, 02:55 PM posted to uk.telecom.broadband
Steve P
external usenet poster
 
Posts: 13
Default Problem with phone line connections


"Terry Malin" wrote in message
...
Hi,

A friend of mine has just got a computer and wants to get a broadband
connection to the internet. Problem is, his telephone connection box
looks like this one he

http://www.telephonesuk.co.uk/images/52a_gpo.jpg

The phone in the house has one of those old circular dialling rings with
the numbers all the way round it and a bell!!!

The phone he has bought with him (from his last property) has a modern
style plug on the end, and he can't use it!

Now what?

Terry


I'd be tempted to ring 151 and tell them he's having problems dialling out
and getting wrong numbers.They MAY arrange for an engineer to come around to
check the line and with the right tea and biscuits will convert to socket.


  #10  
Old March 27th 05, 06:10 PM posted to uk.telecom.broadband
Peter M
external usenet poster
 
Posts: 1,496
Default Problem with phone line connections

On 27 Mar 2005 13:44, in uk.telecom.broadband, "Terry Malin" wrote:

Caution: Please note that under current UK law, you cannot change a BT
master socket yourself, and your actions may constitute a crimal act!


Actually, I doubt it is a criminal act, just breaking the terms of the
contract with BT. Whether they would be able to fine, rather than just
(I say 'just' but it would be a significant nuisance) disconnect you, is
perhaps debatable. IANAL, YMMV, etc :-) Peter M.

(PS It is perhaps 'under current BT rules' unless someone can give an Act
under which 'Tampering with BT equipment' is specifically indicated :-)
 




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Followup to Philips Fax/phone/ans.m/c problem David uk.telecom.broadband (UK broadband) 0 October 21st 04 10:28 AM
Dropped Connections problem Kit uk.telecom.broadband (UK broadband) 11 October 6th 04 07:07 AM
Do You Have To Pay for a Phone Line? Wira One uk.telecom.broadband (UK broadband) 1 April 1st 04 10:17 PM
Do You Have To Pay for a Phone Line? Martin² uk.telecom.broadband (UK broadband) 0 April 1st 04 02:04 AM
Line Noise on BT phone line, Will ADSL work? -Captain-Pugwash- uk.telecom.broadband (UK broadband) 18 July 21st 03 06:03 PM


All times are GMT +1. The time now is 04:42 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.Content Relevant URLs by vBSEO 2.4.0
Copyright ©2004-2019 BroadbanterBanter.
The comments are property of their posters.