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Telewest - pricing for new customers vs. Exisiting



 
 
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  #1  
Old April 25th 05, 12:04 PM posted to uk.telecom,uk.telecom.broadband
Jethro
external usenet poster
 
Posts: 14
Default Telewest - pricing for new customers vs. Exisiting

Hi all,

living in Birmingham, using TW basic/starter package for

1) Talk unlimited,
2) starter cable TV package
3) basic 128Kb Broadband (upgraded from "SurfUnlimited" Dec 2004)

All of this is costing c.42 ukp/month.

I now see they have adverts up for new customers - all the above for 30
ukp/month ....

Is there a known way to get them to offer the same deal to exisiting
customers ? Or is this poster hiding a small print of "for 1st 3 monthes
...." ?

Thanks in advance



  #2  
Old April 25th 05, 12:16 PM posted to uk.telecom,uk.telecom.broadband
Gzl
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Posts: 50
Default Telewest - pricing for new customers vs. Exisiting


"Jethro" wrote in message
...
Hi all,

living in Birmingham, using TW basic/starter package for

1) Talk unlimited,
2) starter cable TV package
3) basic 128Kb Broadband (upgraded from "SurfUnlimited" Dec 2004)

All of this is costing c.42 ukp/month.

I now see they have adverts up for new customers - all the above for

30
ukp/month ....

Is there a known way to get them to offer the same deal to exisiting
customers ? Or is this poster hiding a small print of "for 1st 3

monthes
..." ?


From experience with Telewest, they don't care less about the 'existing'
customers that they have, once they're signed up for the 12 month
contract etc...

That deal is to entice new people to sign up.
It probably is 'for first 3 months'

  #3  
Old April 25th 05, 12:48 PM posted to uk.telecom,uk.telecom.broadband
Peter Corlett
external usenet poster
 
Posts: 20
Default Telewest - pricing for new customers vs. Exisiting

Jethro wrote:
living in Birmingham, using TW basic/starter package for
1) Talk unlimited,
2) starter cable TV package
3) basic 128Kb Broadband (upgraded from "SurfUnlimited" Dec 2004)
All of this is costing c.42 ukp/month.


BT line, 10.50/month. 1899, free. Wanadoo 1Mb/s broadband,
17.99/month. Freeview, free (or get rid of the Idiot's Lantern
completely and save a further 121 a year). 28.49/month in total.

I now see they have adverts up for new customers - all the above for
30 ukp/month ....


Quite frankly, they'd have to pay me 30/month to take their service.

Is there a known way to get them to offer the same deal to exisiting
customers ? Or is this poster hiding a small print of "for 1st 3
monthes ..." ?


Cancel the service and wait until they offer you the 30/month deal, I
expect.

--
For flavor, instant sex will never supersede the stuff you have to peel and
cook.
- Quentin Crisp
  #4  
Old April 25th 05, 01:03 PM posted to uk.telecom,uk.telecom.broadband
ABC
external usenet poster
 
Posts: 145
Default Telewest - pricing for new customers vs. Exisiting


"Jethro" wrote in message
...
Hi all,

living in Birmingham, using TW basic/starter package for

1) Talk unlimited,
2) starter cable TV package
3) basic 128Kb Broadband (upgraded from "SurfUnlimited" Dec 2004)

All of this is costing c.42 ukp/month.

I now see they have adverts up for new customers - all the above for 30
ukp/month ....

Is there a known way to get them to offer the same deal to exisiting
customers ? Or is this poster hiding a small print of "for 1st 3 monthes
..." ?

Thanks in advance



Have you checked the "3 for 30" package on their website? If so, then you
will notice the bundle consists of the "Talk Weekends" and not the Talk
Unlimited as you currently have.
Choosing what you currently have on their website as a new customer gives:

256k internet = 17.99
TV Starter pack/Phone Line and Talk Unlimited = 25.50

Total = 43.49

Its the Talk Unlimited extra that is increasing your bill.


  #5  
Old April 25th 05, 02:53 PM posted to uk.telecom,uk.telecom.broadband
SidKnee
external usenet poster
 
Posts: 18
Default Telewest - pricing for new customers vs. Exisiting


"Peter Corlett" wrote Cancel the service and
wait until they offer you the 30/month deal, I
expect.

Provided rhey allocate the same number to you.

Sidkney


 




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