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Another ISP has a "heavy downloader's club" ...



 
 
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  #1  
Old May 11th 05, 02:48 PM posted to uk.telecom.broadband
Peter M
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Posts: 1,496
Default Another ISP has a "heavy downloader's club" ...

ISP review http://www.ispreview.co.uk/index.shtml carries news that NDO
has warned some customers about its Fair Usage Policy (which is on site at
http://www.ndo.com/en/1/fairdatatransferpolicy.html )

Once a customer receives a warning email they will have 14 days to modify
their usage before they are moved into the restricted area (a contention
will mean the heavies compete with each other for traffic). The ISP will
assist those who won't change, to migrate to another ISP.

The initial warning went to 76 people, then in second week the follow up
warning went to 44 people; this week only 15 people have had increased
contention applied - all the others had reduced their usage as requested.


So, the 'writing is on the wall'. Good to see another ISP is willing to
act when a minority are so high on usage they 'take the mick'. Peter M.

--
runbox.com - 1000 MB of mail storage and 100 MB for files...
30 day free trial... http://web.vfm-deals.com/runbox/
  #2  
Old May 11th 05, 02:58 PM posted to uk.telecom.broadband
Beck
external usenet poster
 
Posts: 237
Default Another ISP has a "heavy downloader's club" ...

Peter M wrote:
ISP review http://www.ispreview.co.uk/index.shtml carries news
that NDO has warned some customers about its Fair Usage Policy (which
is on site at http://www.ndo.com/en/1/fairdatatransferpolicy.html )

Once a customer receives a warning email they will have 14 days to
modify their usage before they are moved into the restricted area (a
contention will mean the heavies compete with each other for
traffic). The ISP will assist those who won't change, to migrate to
another ISP.

The initial warning went to 76 people, then in second week the follow
up warning went to 44 people; this week only 15 people have had
increased contention applied - all the others had reduced their usage
as requested.


So, the 'writing is on the wall'. Good to see another ISP is willing
to act when a minority are so high on usage they 'take the mick'.
Peter M.


Maybe opening a can of worms by saying this, but I think more isps should
take action against frequent heavy users. Like they say, people who
occasionally go over the theoretical limit are not a problem, for them its
the frequent abusers.


  #3  
Old May 11th 05, 03:25 PM posted to uk.telecom.broadband
Depresion
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Posts: 36
Default Another ISP has a "heavy downloader's club" ...


"Peter M" wrote in message
. 86...
ISP review http://www.ispreview.co.uk/index.shtml carries news that NDO
has warned some customers about its Fair Usage Policy (which is on site at
http://www.ndo.com/en/1/fairdatatransferpolicy.html )

Once a customer receives a warning email they will have 14 days to modify
their usage before they are moved into the restricted area (a contention
will mean the heavies compete with each other for traffic). The ISP will
assist those who won't change, to migrate to another ISP.

The initial warning went to 76 people, then in second week the follow up
warning went to 44 people; this week only 15 people have had increased
contention applied - all the others had reduced their usage as requested.



Will these users receive compensation for the cut in service there ISP has just
imposed? I think the answer is clear, it's just another case of companies
screwing there customers.


  #4  
Old May 11th 05, 03:30 PM posted to uk.telecom.broadband
Beck
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Posts: 237
Default Another ISP has a "heavy downloader's club" ...

Depresion wrote:

Will these users receive compensation for the cut in service there
ISP has just imposed? I think the answer is clear, it's just another
case of companies screwing there customers.


Customers are aware of the fair usage policy when they sign up, if they do
not like it they can find another isp who is willing to allow for their high
usage.


  #5  
Old May 11th 05, 03:31 PM posted to uk.telecom.broadband
Wireless Reader
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Posts: 42
Default Another ISP has a "heavy downloader's club" ...

Depresion wrote:

Will these users receive compensation for the cut in service there ISP has just
imposed? I think the answer is clear, it's just another case of companies
screwing there customers.


Screwing their customers - or making life better for the vast majority?
  #6  
Old May 11th 05, 03:56 PM posted to uk.telecom.broadband
Depresion
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Posts: 36
Default Another ISP has a "heavy downloader's club" ...


"Beck" wrote in message
...
Depresion wrote:

Will these users receive compensation for the cut in service there
ISP has just imposed? I think the answer is clear, it's just another
case of companies screwing there customers.


Customers are aware of the fair usage policy when they sign up, if they do not
like it they can find another isp who is willing to allow for their high
usage.


That very much depends on the ISP NTL slipped there limit's in on a Friday
afternoon and told none of there customers.


  #7  
Old May 11th 05, 03:56 PM posted to uk.telecom.broadband
Depresion
external usenet poster
 
Posts: 36
Default Another ISP has a "heavy downloader's club" ...


"Wireless Reader" wrote in message
...
Depresion wrote:

Will these users receive compensation for the cut in service there ISP has
just imposed? I think the answer is clear, it's just another case of
companies screwing there customers.


Screwing their customers - or making life better for the vast majority?


Ah but they aren't going to make life better they can simply have more
subscribers in the same amount of purchased bandwidth if by "vast majority" you
are referring to share holders then there life may well get better.


  #8  
Old May 11th 05, 04:01 PM posted to uk.telecom.broadband
Peter M
external usenet poster
 
Posts: 1,496
Default Another ISP has a "heavy downloader's club" ...

On Wed, 11 May 2005 14:25:43 GMT, "Depresion" wrote:

Will these users receive compensation for the cut in service there ISP has
just imposed? I think the answer is clear, it's just another case of
companies screwing there customers.


Or 'getting back' at customers 'screwing their ISP' when they have taken
for granted that they can suck hundreds of GB a month without having to
pay in proportion to the quantity of traffic they are causing, compared
to other less heavy users. No need to bother with attempts to justify
it as I won't be drawn in any further! Peter Morgan.


--
Plus.Net http://tinyurl.com/5jpa4
I recommend them and save some cash.

With a guarantee allowing new users to migrate if they're unhappy!
  #9  
Old May 11th 05, 04:06 PM posted to uk.telecom.broadband
Beck
external usenet poster
 
Posts: 237
Default Another ISP has a "heavy downloader's club" ...

Depresion wrote:
"Beck" wrote in message
...
Depresion wrote:

Will these users receive compensation for the cut in service there
ISP has just imposed? I think the answer is clear, it's just another
case of companies screwing there customers.


Customers are aware of the fair usage policy when they sign up, if
they do not like it they can find another isp who is willing to
allow for their high usage.


That very much depends on the ISP NTL slipped there limit's in on a
Friday afternoon and told none of there customers.


That is very bad practice and every customer should be informed of a change
in the terms and conditions. A customer should always be given a right of
cancel if they do not accept any changes in the service.
NDO have a clear Fair Usage policy (link on original post) and state they
will help customers migrate if they do not accept the "bad boy pipe".


  #10  
Old May 11th 05, 04:23 PM posted to uk.telecom.broadband
Carl
external usenet poster
 
Posts: 26
Default Another ISP has a "heavy downloader's club" ...

Anyone i know who has had thier connection removed or been warned, have all
been downloading tons of music and unreleased movies for the purpose of
piracy. one had his connection going for three weeks solid. hope the get
lifetime bans the thieving scum.


 




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