A Broadband and ADSL forum. BroadbanterBanter

Welcome to BroadbanterBanter.

You are currently viewing as a guest which gives you limited access to view most discussions and other FREE features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today.

Go Back   Home » BroadbanterBanter forum » Newsgroup Discussions » uk.telecom.broadband (UK broadband)
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Netgear DG834G - setting up emailing of logs to an AOL address



 
 
Thread Tools Display Modes
  #1  
Old June 9th 05, 06:16 PM posted to uk.comp.home-networking,uk.telecom.broadband
Martin Underwood
external usenet poster
 
Posts: 251
Default Netgear DG834G - setting up emailing of logs to an AOL address

Here's a really stupid question. How do you set up this router to email its
logs to an AOL address? I've set loads of these routers to send to other
addresses via other SMTP servers, but I can't make it work to AOL.

Email address screen
Outgoing email server SMTP.uk.aol.com

I've tried with authentication disabled and with it enabled using the user's
screen name and password.

Without authentication, there's no error message in the log but the email
does not arrive.

With authentication turned on, I immediately get an error "use port 587 for
email". Given that the email facilities built into the router don't allow a
port to be specified, what do I do? THe user doesn't have any other email
account whose SMTP server I could use. I'm reluctant to configure it with my
ISP's SMTP server and my username/password for authentication, though this
probably would work.


  #2  
Old June 9th 05, 06:42 PM posted to uk.comp.home-networking,uk.telecom.broadband
Spack
external usenet poster
 
Posts: 104
Default Netgear DG834G - setting up emailing of logs to an AOL address

Martin wrote on Thu, 9 Jun 2005 17:16:21 +0100:

Here's a really stupid question. How do you set up this router to email
its logs to an AOL address? I've set loads of these routers to send to
other addresses via other SMTP servers, but I can't make it work to AOL.

Email address screen
Outgoing email server SMTP.uk.aol.com

I've tried with authentication disabled and with it enabled using the
user's screen name and password.

Without authentication, there's no error message in the log but the email
does not arrive.

With authentication turned on, I immediately get an error "use port 587
for email". Given that the email facilities built into the router don't
allow a port to be specified, what do I do? THe user doesn't have any
other email account whose SMTP server I could use. I'm reluctant to
configure it with my ISP's SMTP server and my username/password for
authentication, though this probably would work.


Apparently if you set the email address to use the same domain name as the
SMTP server the logs will be discarded, hence no error when you don't use
authenticated SMTP:

http://kbserver.netgear.com/inquira/...er_id=81661911

"In some circumstances NETGEAR routers check that the source and destination
of email messages are not the same. If this happens, the router's logging
messages are discarded. (The Reference Manual is not clear on this.) An easy
way to solve this is to choose a different email server for the router's
"Send to This E-mail Address" field. So if "Your Outgoing Mail Server" is
mail.myisp.com (as shown in the manual) then DO NOT use
for the "Send to This E-mail Address" field. Instead, use an email account
you have on another server, such as hotmail. E.g., make the send field
. The other way to solve this is to explicitly open the
ports for SMTP and POP, 110 and 25. By default, these ports are closed on
NETGEAR routers. (Other, non-NETGEAR related email problems are also solved
by opening these ports.)"

It suggests that opening the SMTP and POP3 ports will cure this - and as the
email is going to an AOL address on the AOL mail server it should accept it
mail for delivery on port 25.

Dan


  #3  
Old June 9th 05, 08:58 PM posted to uk.comp.home-networking,uk.telecom.broadband
Martin Underwood
external usenet poster
 
Posts: 251
Default Netgear DG834G - setting up emailing of logs to an AOL address


"Spack" wrote in message
...
Martin wrote on Thu, 9 Jun 2005 17:16:21 +0100:

Here's a really stupid question. How do you set up this router to email
its logs to an AOL address? I've set loads of these routers to send to
other addresses via other SMTP servers, but I can't make it work to AOL.

Email address screen
Outgoing email server SMTP.uk.aol.com

I've tried with authentication disabled and with it enabled using the
user's screen name and password.

Without authentication, there's no error message in the log but the email
does not arrive.

With authentication turned on, I immediately get an error "use port 587
for email". Given that the email facilities built into the router don't
allow a port to be specified, what do I do? The user doesn't have any
other email account whose SMTP server I could use. I'm reluctant to
configure it with my ISP's SMTP server and my username/password for
authentication, though this probably would work.


Apparently if you set the email address to use the same domain name as the
SMTP server the logs will be discarded, hence no error when you don't use
authenticated SMTP:

http://kbserver.netgear.com/inquira/...er_id=81661911

"In some circumstances NETGEAR routers check that the source and
destination of email messages are not the same. If this happens, the
router's logging messages are discarded. (The Reference Manual is not
clear on this.) An easy way to solve this is to choose a different email
server for the router's "Send to This E-mail Address" field. So if "Your
Outgoing Mail Server" is mail.myisp.com (as shown in the manual) then DO
NOT use for the "Send to This E-mail Address" field.
Instead, use an email account you have on another server, such as hotmail.
E.g., make the send field
. The other way to solve
this is to explicitly open the ports for SMTP and POP, 110 and 25. By
default, these ports are closed on NETGEAR routers. (Other, non-NETGEAR
related email problems are also solved by opening these ports.)"

It suggests that opening the SMTP and POP3 ports will cure this - and as
the email is going to an AOL address on the AOL mail server it should
accept it mail for delivery on port 25.


This KB entry begs the question: "Why does the router check the domain of
the destination address against the domain of the SMTP server?" Surely the
usual way that emails would be sent would be to the user's own email address
which will be on the same ISP as is being used to connect to the internet.
Not everyone has the luxury of a separate email account.

It works for my setup but that is because by chance I define my email
address as
(I could equally well have defined it as
which is a synonym) whereas the SMTP server is
relay.force9.net.

The KB entry vaguely refers to opening ports 25 and 110, but what exactly is
involved in doing this? I presume I'm opening *outbound* ports. Do I simply
add a new rule with

Service: SMTP (25)
Action: Allow always
LAN user: Any
WAN user: Any

The dropdown service list doesn't mention POP (110), but I presume it's SMTP
that I need to open anyway and that the KB's reference to POP (110) is
irrelevant to my problem.



  #4  
Old June 10th 05, 02:18 PM posted to uk.comp.home-networking,uk.telecom.broadband
NBT
external usenet poster
 
Posts: 177
Default Netgear DG834G - setting up emailing of logs to an AOL address

Martin Underwood wrote:
"Spack" wrote in message
...

Martin wrote on Thu, 9 Jun 2005 17:16:21 +0100:


Here's a really stupid question. How do you set up this router to email
its logs to an AOL address? I've set loads of these routers to send to
other addresses via other SMTP servers, but I can't make it work to AOL.

Email address screen
Outgoing email server SMTP.uk.aol.com

I've tried with authentication disabled and with it enabled using the
user's screen name and password.

Without authentication, there's no error message in the log but the email
does not arrive.

With authentication turned on, I immediately get an error "use port 587
for email". Given that the email facilities built into the router don't
allow a port to be specified, what do I do? The user doesn't have any
other email account whose SMTP server I could use. I'm reluctant to
configure it with my ISP's SMTP server and my username/password for
authentication, though this probably would work.


Apparently if you set the email address to use the same domain name as the
SMTP server the logs will be discarded, hence no error when you don't use
authenticated SMTP:

http://kbserver.netgear.com/inquira/...er_id=81661911

"In some circumstances NETGEAR routers check that the source and
destination of email messages are not the same. If this happens, the
router's logging messages are discarded. (The Reference Manual is not
clear on this.) An easy way to solve this is to choose a different email
server for the router's "Send to This E-mail Address" field. So if "Your
Outgoing Mail Server" is mail.myisp.com (as shown in the manual) then DO
NOT use for the "Send to This E-mail Address" field.
Instead, use an email account you have on another server, such as hotmail.
E.g., make the send field
. The other way to solve
this is to explicitly open the ports for SMTP and POP, 110 and 25. By
default, these ports are closed on NETGEAR routers. (Other, non-NETGEAR
related email problems are also solved by opening these ports.)"

It suggests that opening the SMTP and POP3 ports will cure this - and as
the email is going to an AOL address on the AOL mail server it should
accept it mail for delivery on port 25.



This KB entry begs the question: "Why does the router check the domain of
the destination address against the domain of the SMTP server?" Surely the
usual way that emails would be sent would be to the user's own email address
which will be on the same ISP as is being used to connect to the internet.
Not everyone has the luxury of a separate email account.

It works for my setup but that is because by chance I define my email
address as
(I could equally well have defined it as
which is a synonym) whereas the SMTP server is
relay.force9.net.

The KB entry vaguely refers to opening ports 25 and 110, but what exactly is
involved in doing this? I presume I'm opening *outbound* ports. Do I simply
add a new rule with

Service: SMTP (25)
Action: Allow always
LAN user: Any
WAN user: Any

The dropdown service list doesn't mention POP (110), but I presume it's SMTP
that I need to open anyway and that the KB's reference to POP (110) is
irrelevant to my problem.



AOL uses port 587 for its SMTP and does require authentication.

Try :-

SMTP
Port 587
Allow always
LAN "IP of Router"

  #5  
Old June 10th 05, 02:59 PM posted to uk.comp.home-networking,uk.telecom.broadband
Martin Underwood
external usenet poster
 
Posts: 251
Default Netgear DG834G - setting up emailing of logs to an AOL address

"NBT" wrote in message
...
Martin Underwood wrote:
"Spack" wrote in message
...

Martin wrote on Thu, 9 Jun 2005 17:16:21 +0100:


Here's a really stupid question. How do you set up this router to email
its logs to an AOL address? I've set loads of these routers to send to
other addresses via other SMTP servers, but I can't make it work to AOL.

Email address screen
Outgoing email server SMTP.uk.aol.com

I've tried with authentication disabled and with it enabled using the
user's screen name and password.

Without authentication, there's no error message in the log but the
email
does not arrive.

With authentication turned on, I immediately get an error "use port 587
for email". Given that the email facilities built into the router don't
allow a port to be specified, what do I do? The user doesn't have any
other email account whose SMTP server I could use. I'm reluctant to
configure it with my ISP's SMTP server and my username/password for
authentication, though this probably would work.

Apparently if you set the email address to use the same domain name as
the
SMTP server the logs will be discarded, hence no error when you don't use
authenticated SMTP:

http://kbserver.netgear.com/inquira/...er_id=81661911

"In some circumstances NETGEAR routers check that the source and
destination of email messages are not the same. If this happens, the
router's logging messages are discarded. (The Reference Manual is not
clear on this.) An easy way to solve this is to choose a different email
server for the router's "Send to This E-mail Address" field. So if "Your
Outgoing Mail Server" is mail.myisp.com (as shown in the manual) then DO
NOT use for the "Send to This E-mail Address" field.
Instead, use an email account you have on another server, such as
hotmail.
E.g., make the send field
. The other way to solve
this is to explicitly open the ports for SMTP and POP, 110 and 25. By
default, these ports are closed on NETGEAR routers. (Other, non-NETGEAR
related email problems are also solved by opening these ports.)"

It suggests that opening the SMTP and POP3 ports will cure this - and as
the email is going to an AOL address on the AOL mail server it should
accept it mail for delivery on port 25.



This KB entry begs the question: "Why does the router check the domain of
the destination address against the domain of the SMTP server?" Surely
the
usual way that emails would be sent would be to the user's own email
address
which will be on the same ISP as is being used to connect to the
internet.
Not everyone has the luxury of a separate email account.

It works for my setup but that is because by chance I define my email
address as
(I could equally well have defined it as
which is a synonym) whereas the SMTP server is
relay.force9.net.

The KB entry vaguely refers to opening ports 25 and 110, but what exactly
is
involved in doing this? I presume I'm opening *outbound* ports. Do I
simply
add a new rule with

Service: SMTP (25)
Action: Allow always
LAN user: Any
WAN user: Any

The dropdown service list doesn't mention POP (110), but I presume it's
SMTP
that I need to open anyway and that the KB's reference to POP (110) is
irrelevant to my problem.



AOL uses port 587 for its SMTP and does require authentication.

Try :-

SMTP
Port 587
Allow always
LAN "IP of Router"


Ah. So it doesn't use port 25. Trust AOL to be different. Have they never
heard of standards?

Bugger it! The router doesn't offer port 587 as an option. I really don't
want to have to open up all the ports just to allow non-standard SMTP
traffic to get through :-(

I presume it's going to be the same for the customer's DG834G V2 as it is
for my DG834GT that I've just checked.

Actually it's worse than that. Even if I was able to open up port 587,
wouldn't the SMTP program in the router than sends the logs still try to use
the proper port 25 - it's not configurable.



  #6  
Old June 10th 05, 03:10 PM posted to uk.comp.home-networking,uk.telecom.broadband
Brian McIlwrath
external usenet poster
 
Posts: 352
Default Netgear DG834G - setting up emailing of logs to an AOL address

Martin Underwood wrote:

: Bugger it! The router doesn't offer port 587 as an option. I really don't
: want to have to open up all the ports just to allow non-standard SMTP
: traffic to get through :-(

Just add it! While the DG834G has a built-in list of "well known services"
and their ports you can add others. For example I added VNC on port 5900
and I can then refer to it by name in the firewall rules.
  #7  
Old June 10th 05, 03:35 PM posted to uk.comp.home-networking,uk.telecom.broadband
Bob Evans
external usenet poster
 
Posts: 22
Default Netgear DG834G - setting up emailing of logs to an AOL address

In article , Martin
Underwood wrote

[Port 587]
Ah. So it doesn't use port 25. Trust AOL to be different. Have they never
heard of standards?


RFC 2476 perhaps?

--
Bob Evans
  #8  
Old June 10th 05, 03:45 PM posted to uk.comp.home-networking,uk.telecom.broadband
[ste parker]
external usenet poster
 
Posts: 130
Default Netgear DG834G - setting up emailing of logs to an AOL address

Martin Underwood wrote:

Ah. So it doesn't use port 25. Trust AOL to be different. Have they never
heard of standards?

Bugger it! The router doesn't offer port 587 as an option. I really don't
want to have to open up all the ports just to allow non-standard SMTP
traffic to get through :-(


Just define your own custom port, then open that.

--
[ste]
  #9  
Old June 10th 05, 03:56 PM posted to uk.comp.home-networking,uk.telecom.broadband
Spack
external usenet poster
 
Posts: 104
Default Netgear DG834G - setting up emailing of logs to an AOL address

NBT wrote on Fri, 10 Jun 2005 12:18:19 +0000 (UTC):

AOL uses port 587 for its SMTP and does require authentication.


Only if you are attempting to send message to a non AOL address. If you are
sending to an aol.com address then port 25 without authentication will work
fine (or else no AOL.com user would ever receive any email).

Dan


  #10  
Old June 10th 05, 10:03 PM posted to uk.comp.home-networking,uk.telecom.broadband
Martin Underwood
external usenet poster
 
Posts: 251
Default Netgear DG834G - setting up emailing of logs to an AOL address

"[ste parker]" wrote in message
...
Martin Underwood wrote:

Ah. So it doesn't use port 25. Trust AOL to be different. Have they never
heard of standards?

Bugger it! The router doesn't offer port 587 as an option. I really don't
want to have to open up all the ports just to allow non-standard SMTP
traffic to get through :-(


Just define your own custom port, then open that.


Unless I'm missing something, you can't do that. The dialogue box has a
drop-down for the "Service" (ie the port) and does not allow the port number
to be typed in as an alternative:

http://www.martinunderwood.f9.co.uk/netgear%20rule.jpg

Or am I being a pillock?


 




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
DG834G Clock setting. Peter Crosland uk.telecom.broadband (UK broadband) 3 February 2nd 04 08:00 PM
Netgear DG834 v. DG814 Logs Les Desser uk.telecom.broadband (UK broadband) 3 December 29th 03 11:30 AM
Netgear DG834G Steve uk.telecom.broadband (UK broadband) 0 December 9th 03 01:45 PM
Netgear DG834G Steven Archer uk.telecom.broadband (UK broadband) 0 November 29th 03 01:37 PM


All times are GMT +1. The time now is 02:26 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.Content Relevant URLs by vBSEO 2.4.0
Copyright ©2004-2019 BroadbanterBanter.
The comments are property of their posters.