wrote in message
...
Cannot contact Bulldog customer service. When I press option 1, says
lines are busy and then cuts me off.
You'd rather be on hold for ages?

I'm going to complain to Ofcom and BBC Watchdog about it.
I hope other people complain to Ofcom and WD too.
Good luck with that; iirc ofcom recommend that if the call won't be answered
in a reasonable time that it is terminated before it costs the customer too
much. Which is what they're doing...

In article ,
says...
wrote in message
...
Cannot contact Bulldog customer service. When I press option 1, says
lines are busy and then cuts me off.
You'd rather be on hold for ages?

When the call costs you nothing, and you need to speak to them yes.

It is possible to riung them 10 seconds after they open their customner
service line, or 5 minutes before they close it, and still get put on
hold, or told they are busy and get cut off. If you get cut off, ring
straight back. You will then get straight into the queue.

And before you say "use someone else".
Upto 4 meg ADSL (shortly to be upgraded to 8meg)
All voice calls including 0845 and 0870.
1 static IP
£44 a month.

--
Carl Robson
Car PC Build starts again. http://smallr.com/rz
Homepage: http://www.bouncing-czechs.com

It's free anyway Bulldog customer services is on an 0800 number. I
have found that if you don't get through on the support line you can
call the sales line (on which you always get a reply) most times
they've talked to me there. They will transfer you to the support
number though and if they transfer you you will get through after a
wait which never goes over 15 minutes really. I could do with a
speakerphone I get sick of sitting with the phone next to my ear.

Believe it or not the bloke in customer services suggested the best wa
to get any action at all from Bulldog was to go to the offices in Re
Lion Square - I've found them completely incompetent and they are no
saying I'd be better going back to BT as they can't get me onlinbe fo
at least 20 working days and that's no guarantee - been off broadban
now for 6 weeks due to Bulldogs ineptitude!

--
tomdanger123

OR CONTACT THE DIRECTOTS AT THEIR HOME ADDRESSES AND WATCH THEM SPLUTTER
WHEN THE REGISTERED LETTER ARRIVES.
"tomdanger123" wrote in
message . ..

Believe it or not the bloke in customer services suggested the best way
to get any action at all from Bulldog was to go to the offices in Red
Lion Square - I've found them completely incompetent and they are now
saying I'd be better going back to BT as they can't get me onlinbe for
at least 20 working days and that's no guarantee - been off broadband
now for 6 weeks due to Bulldogs ineptitude!!


--
tomdanger123