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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

ADSL filter failure

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Old January 13th 06, 10:20 AM posted to uk.telecom.broadband
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Default ADSL filter failure

I have just had an ADSL service failure, solved by replacing the
filter, so I thought I'd post it here in case anyone gets similar

The symptom of the failure was that the broadband link kept dropping
out; I could watch it happen on the router control panel. Oddly, if I
took the phone Off-Hook, the link came back and then dropped out again
after I hung up. Voice telephony service was unaffected.

I asked BT to run a (voice) line test - they did and the line was OK.
I then asked my ISP to get BT to do the other line test - they did and
that was OK too. The BT call agent mentioned that it was probably the
filter - apparently, just like any other piece of electronics, they can
go phut at any time - mine had been in service for just over 2 years.

I replaced my filter and the broadband link is up again.

Hope others find this useful.




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