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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Moving BT line and broadband service at the same time



 
 
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  #1  
Old February 20th 06, 05:46 PM posted to uk.telecom.broadband
divoch
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Posts: 111
Default Moving BT line and broadband service at the same time

My son will be moving and he will have his BT line transferred to the new
address. He is not sure what he will need to do to move the broadband
service at the same time? The broadband service is not provided by BT. I
presume that is possible, unlike in case of a NTL customer like myself?
Divoch


  #2  
Old February 20th 06, 08:09 PM posted to uk.telecom.broadband
Kraftee
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Posts: 101
Default Moving BT line and broadband service at the same time

divoch wrote:
My son will be moving and he will have his BT line transferred to
the new address. He is not sure what he will need to do to move the
broadband service at the same time? The broadband service is not
provided by BT. I presume that is possible, unlike in case of a
NTL customer like myself? Divoch


It will depend entirely on which ISP he is with, as some will & some
won't...

The best thing for him to do is get in contact with his ISP _NOW_.
(Emphasis intended)..


  #3  
Old February 21st 06, 04:08 PM posted to uk.telecom.broadband
carekp
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Posts: 2
Default Moving BT line and broadband service at the same time

The technical term for the type of move is called a 'simultaneous
provision'. There are OFCOM guidelines, but most ISPs are a bit
cautious of doing it as it requires manual interventions between the
ISP and BT Wholesale at every stage.

I hope that it becomes a common, simple practice in time.

  #4  
Old February 21st 06, 04:08 PM posted to uk.telecom.broadband
carekp
external usenet poster
 
Posts: 2
Default Moving BT line and broadband service at the same time

The technical term for the type of move is called a 'simultaneous
provision'. There are OFCOM guidelines, but most ISPs are a bit
cautious of doing it as it requires manual interventions between the
ISP and BT Wholesale at every stage.

I hope that it becomes a common, simple practice in time.

  #5  
Old February 21st 06, 04:53 PM posted to uk.telecom.broadband
divoch
external usenet poster
 
Posts: 111
Default Moving BT line and broadband service at the same time


"carekp" wrote in message
oups.com...
The technical term for the type of move is called a 'simultaneous
provision'. There are OFCOM guidelines, but most ISPs are a bit
cautious of doing it as it requires manual interventions between the
ISP and BT Wholesale at every stage.

I hope that it becomes a common, simple practice in time.

If the 'simultaneous provision' would cause them some difficulty what do
they normally offer instead? For example a short break in service may be
acceptable.
Divoch


 




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