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uk.telecom.voip (UK VOIP) (uk.telecom.voip) Discussion of topics relevant to packet based voice technologies including Voice over IP (VoIP), Fax over IP (FoIP), Voice over Frame Relay (VoFR), Voice over Broadband (VoB) and Voice on the Net (VoN) as well as service providers, hardware and software for use with these technologies. Advertising is not allowed.

Recommendations please



 
 
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Old May 10th 05, 06:29 PM posted to uk.telecom.voip
Brian Abbott
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Default Recommendations please

Hi

We have a small office which we're going to be moving from in a few months
and this looks like a good point to ditch our existing PBX (3 outside lines,
6 extensions) and go for voip. But as I've only dabbled with voip up to now
there's a lot I don't know!

So, I'd be grateful if the gurus here could provide some advice on the
following:

1) Is the technology reliable enough? (if we lose our phone connections
we're dead!)

2) Best / most reliable provider (we mainly call UK and Ireland only)

3) Best hardware/software for the PBX (bearing in mind that a) I know
Windoze inside out but not Linux and b) I would want to feed call info into
our contact management program for giving caller info and for logging time
spent etc

Cheers and TIA

Brian Abbott


 




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