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uk.telecom.voip (UK VOIP) (uk.telecom.voip) Discussion of topics relevant to packet based voice technologies including Voice over IP (VoIP), Fax over IP (FoIP), Voice over Frame Relay (VoFR), Voice over Broadband (VoB) and Voice on the Net (VoN) as well as service providers, hardware and software for use with these technologies. Advertising is not allowed.


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Old July 12th 05, 12:04 PM posted to uk.telecom.voip
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Posts: n/a
Default VONAGE

wrote in message
On 12 Jul 2005 01:34:42 -0700, "Mathew Curtis"

My God who said Vonage was easy to set up I have spent nearly all
night setting it up to no avail plus a good 90 minutes on the phone to
Vonage tech support stuff em talking to a brick wall would have
produced better results I am sure ,the Linkses router crap goes back
to Staples later .

All that grief and now you have got to try and cancel the account and
pay to get out good luck mate.


14 day free get out guarantee Mat .

Drop me a line, please, .

Old July 12th 05, 07:30 PM posted to uk.telecom.voip
Stefan Kaniuk
external usenet poster
Posts: 215
Default VONAGE

freak its the best service around do you think they care about one loser
like you cancelling their service--i severley doubt it
wrote in message
On 12 Jul 2005 08:25:55 -0700, "Mathew Curtis"

Ohh yes i forgot about that


Well Mat account is now closed and have got email confirmation saying
the 9.99 charge has now been refunded to my card ALONG WITH a
5.00 without prejudice payment due to the fact that all the problems
I had last night was entirely due to a fault of their systems.
What had happened was and to give a simple example my Vonage phone
number was say 00000000 their systems where sending the number
00000001 to my adapter so their system was rejecting me all the
time !!!!! .
In light of this I shall go down to Staples again tonight and get
another adaptor and start again I do not give up easily Mat))),
unlike Sipgate Vonage one able contact them by phone and in the end
all was sorted in a matter of minutes. I must say I did not give up
easily on Sipgate but there comes a time when one says enough is
enough .


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