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uk.telecom.voip (UK VOIP) (uk.telecom.voip) Discussion of topics relevant to packet based voice technologies including Voice over IP (VoIP), Fax over IP (FoIP), Voice over Frame Relay (VoFR), Voice over Broadband (VoB) and Voice on the Net (VoN) as well as service providers, hardware and software for use with these technologies. Advertising is not allowed.

Sipgate issues



 
 
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  #1  
Old August 9th 05, 01:49 PM posted to uk.telecom.voip
PhilÅ
external usenet poster
 
Posts: 92
Default Sipgate issues

Hi

Signed up a week or two ago.

Tried calling it from my mobile today, constant engaged tone.

Also called my voice mail from the pc 50000 and got the answer machine woman
in German... Maybe I have chosen the wrong voip provider.

Have a linksys ap2 wireless router with 2 voip. I am assuming I can
configure it with with two different accounts for both jacks.


  #2  
Old August 9th 05, 02:03 PM posted to uk.telecom.voip
Mathew Curtis
external usenet poster
 
Posts: 182
Default Sipgate issues


PhilÅ wrote:
Hi

Signed up a week or two ago.

Tried calling it from my mobile today, constant engaged tone.

Also called my voice mail from the pc 50000 and got the answer machine woman
in German... Maybe I have chosen the wrong voip provider.

Have a linksys ap2 wireless router with 2 voip. I am assuming I can
configure it with with two different accounts for both jacks.


I think you will find that if you look through previous topics this
seems to be the norm for sipgate

Mat

  #3  
Old August 9th 05, 02:49 PM posted to uk.telecom.voip
Ivor Jones
external usenet poster
 
Posts: 3,969
Default Sipgate issues


"PhilÅ" wrote in message
...
Hi

Signed up a week or two ago.

Tried calling it from my mobile today, constant engaged tone.

Also called my voice mail from the pc 50000 and got the answer machine
woman in German... Maybe I have chosen the wrong voip provider.


Both the above usually indicate a misconfiguration in the phone/ATA
somewhere. Was it working before..?

Have a linksys ap2 wireless router with 2 voip. I am assuming I can
configure it with with two different accounts for both jacks.


Sometimes, it depends. If both require a STUN server to be set you may
find one will work and the other not, the only way is to try it and see.

Ivor


  #4  
Old August 9th 05, 07:08 PM posted to uk.telecom.voip
Ivor Jones
external usenet poster
 
Posts: 3,969
Default Sipgate issues


wrote in message
...
On Tue, 9 Aug 2005 14:49:50 +0100, "Ivor Jones"
wrote:


Both the above usually indicate a misconfiguration in the phone/ATA
somewhere. Was it working before..?


Never in a million years could it be the fault of Sipgate could it
Ivor !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.


I didn't say that. Read what I wrote.

Ivor


  #5  
Old August 9th 05, 07:16 PM posted to uk.telecom.voip
Mathew Curtis
external usenet poster
 
Posts: 182
Default Sipgate issues


Ivor Jones wrote:
"PhilÅ" wrote in message
...
Hi

Signed up a week or two ago.

Tried calling it from my mobile today, constant engaged tone.

Also called my voice mail from the pc 50000 and got the answer machine
woman in German... Maybe I have chosen the wrong voip provider.


Both the above usually indicate a misconfiguration in the phone/ATA
somewhere. Was it working before..?

Have a linksys ap2 wireless router with 2 voip. I am assuming I can
configure it with with two different accounts for both jacks.


Sometimes, it depends. If both require a STUN server to be set you may
find one will work and the other not, the only way is to try it and see.

Ivor


Ivor v Dex Let battle commence :-)

Mat

  #6  
Old August 9th 05, 07:19 PM posted to uk.telecom.voip
Ivor Jones
external usenet poster
 
Posts: 3,969
Default Sipgate issues


"Mathew Curtis" wrote in message
oups.com...

[snip]

Ivor v Dex Let battle commence :-)

Mat


I have no intentions of battling anybody. I am just trying to help
someone, although I sometimes wonder why I bother.

Ivor


  #7  
Old August 9th 05, 07:23 PM posted to uk.telecom.voip
Ian
external usenet poster
 
Posts: 289
Default Sipgate issues


Tried calling it from my mobile today, constant engaged tone.

Also called my voice mail from the pc 50000 and got the answer machine
woman in German... Maybe I have chosen the wrong voip provider.


Both the above usually indicate a misconfiguration in the phone/ATA
somewhere. Was it working before..?


Go on tell us why a misconfigered ATA will mean the prompts are in german.



  #8  
Old August 9th 05, 07:26 PM posted to uk.telecom.voip
Ivor Jones
external usenet poster
 
Posts: 3,969
Default Sipgate issues


"Ian" spam"AT"bathfordhill.co.uk wrote in message
...

Tried calling it from my mobile today, constant engaged tone.

Also called my voice mail from the pc 50000 and got the answer
machine
woman in German... Maybe I have chosen the wrong voip provider.


Both the above usually indicate a misconfiguration in the phone/ATA
somewhere. Was it working before..?


Go on tell us why a misconfigered ATA will mean the prompts are in
german.


Because the error messages telling you that your system is misconfigured
haven't been recorded in English (yet).

Ivor


  #9  
Old August 9th 05, 07:41 PM posted to uk.telecom.voip
Dave
external usenet poster
 
Posts: 3
Default Sipgate issues


"Ivor Jones" wrote in message
...

"Ian" spam"AT"bathfordhill.co.uk wrote in message
...


Because the error messages telling you that your system is misconfigured
haven't been recorded in English (yet).

Ivor


Whys that then Ivor? How long does it take them to get the basics right?
If I was running such a service, I would consider that first impressions
were very important to the success and wellbeing of a company. For the time
it would take to make the voicemail work as it is intended would take little
time, and save them a lot of bad press. I wouldn't even launch the voicmail
until it had been tested by a group of beta testers to make sure it was up
to scratch. These lot just leave it on even though its plagued with
problems. I doubt that if they knew how to cure it, then it would have been
done months ago. Failing to cure something so simple, hardly gives the
customer much in the way of trust. That voicemail should have been put
right weeks and weeks ago, its a disgrace to the company and would be a
major embarrassment if I was in charge. Infact if I couldn't sort it, I'd
get someone in who could.....AND FAST!


  #10  
Old August 9th 05, 07:42 PM posted to uk.telecom.voip
Ivor Jones
external usenet poster
 
Posts: 3,969
Default Sipgate issues


wrote in message
...

[snip]

Ivor you reminds me greatly of many ISP's tech support personnel it
has been my displeasure to have spoken with who's thinking to any
problem that their boses have inplanted into their brains by a
nurosurgical operation is remember it is ALWAYS the customers
equipment that is at fullt NOT our systems or equipment !!!!!!! .


Strange that, your problem seems to be the exact opposite..! It couldn't
*possibly* be *your* end that's at fault, could it..?!

Ivor


 




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