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uk.telecom.voip (UK VOIP) (uk.telecom.voip) Discussion of topics relevant to packet based voice technologies including Voice over IP (VoIP), Fax over IP (FoIP), Voice over Frame Relay (VoFR), Voice over Broadband (VoB) and Voice on the Net (VoN) as well as service providers, hardware and software for use with these technologies. Advertising is not allowed.

DTMF Issues (SPA3k & [email protected])



 
 
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  #1  
Old October 9th 05, 10:07 PM posted to uk.telecom.voip
Jono
external usenet poster
 
Posts: 209
Default DTMF Issues (SPA3k & [email protected])

Hello,

I'm trying to set up the digital receptions feature in Asterisk.

I've succesfully downloaded some decent sounding .wav files & converted them
(again successfully) so that Asterisk will use them for the IVR menu - I
thought this was going to be the obstacle.

Anyway, callers ringing my Sip(gate) number can press the appropriate
buttons & be directed as I'd hoped, using the Digital Receptionist.

My problem is:- I have a Sipura 3k which I use to connect the PSTN to my
Asterisk. It is not passing the DTMF tones to Asterisk. Therefore, I cannot
use the receptionist to answer my PSTN line.

In the Sipura, which has the latest firmware, I have DTMF Tx set to "Auto".
Could anyone explain the differences between the other options - "Inband",
"rfc2833" etc. - or shed any light on my little issue?

Cheers.




  #2  
Old October 9th 05, 10:18 PM posted to uk.telecom.voip
Ivor Jones
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Posts: 3,969
Default DTMF Issues (SPA3k & [email protected])



"Jono" wrote in message
o.uk

[snip]

My problem is:- I have a Sipura 3k which I use to connect
the PSTN to my Asterisk. It is not passing the DTMF tones
to Asterisk. Therefore, I cannot use the receptionist to
answer my PSTN line.
In the Sipura, which has the latest firmware, I have DTMF
Tx set to "Auto". Could anyone explain the differences
between the other options - "Inband", "rfc2833" etc. - or
shed any light on my little issue?


I don't know about Asterisk, but to get DTMF working with remote systems
on my Sipura 2000 I had to set the DTMF TX option to "INFO". I assume a
similar option exists on the 3000..?

Ivor



  #3  
Old October 9th 05, 11:03 PM posted to uk.telecom.voip
Jono
external usenet poster
 
Posts: 209
Default DTMF Issues (SPA3k & [email protected])



Ivor Jones wrote:
|| "Jono" wrote in message
|| o.uk
||
|| [snip]
||
||| My problem is:- I have a Sipura 3k which I use to connect
||| the PSTN to my Asterisk. It is not passing the DTMF tones
||| to Asterisk. Therefore, I cannot use the receptionist to
||| answer my PSTN line.
||| In the Sipura, which has the latest firmware, I have DTMF
||| Tx set to "Auto". Could anyone explain the differences
||| between the other options - "Inband", "rfc2833" etc. - or
||| shed any light on my little issue?
||
|| I don't know about Asterisk, but to get DTMF working with remote
|| systems on my Sipura 2000 I had to set the DTMF TX option to "INFO".
|| I assume a similar option exists on the 3000..?
||
|| Ivor

I'll give it a try....thanks.


  #4  
Old October 9th 05, 11:27 PM posted to uk.telecom.voip
Jono
external usenet poster
 
Posts: 209
Default DTMF Issues (SPA3k & [email protected])



Ivor Jones wrote:
|| "Jono" wrote in message
|| o.uk
||
|| [snip]
||
||| My problem is:- I have a Sipura 3k which I use to connect
||| the PSTN to my Asterisk. It is not passing the DTMF tones
||| to Asterisk. Therefore, I cannot use the receptionist to
||| answer my PSTN line.
||| In the Sipura, which has the latest firmware, I have DTMF
||| Tx set to "Auto". Could anyone explain the differences
||| between the other options - "Inband", "rfc2833" etc. - or
||| shed any light on my little issue?
||
|| I don't know about Asterisk, but to get DTMF working with remote
|| systems on my Sipura 2000 I had to set the DTMF TX option to "INFO".
|| I assume a similar option exists on the 3000..?
||
|| Ivor

That seems to have done the trick.................I just hope I haven't
introduced an equal, but opposite problem somewhere else!


 




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