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uk.telecom.voip (UK VOIP) (uk.telecom.voip) Discussion of topics relevant to packet based voice technologies including Voice over IP (VoIP), Fax over IP (FoIP), Voice over Frame Relay (VoFR), Voice over Broadband (VoB) and Voice on the Net (VoN) as well as service providers, hardware and software for use with these technologies. Advertising is not allowed.

PA168 VOIP Phone & Sipgate



 
 
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  #1  
Old December 2nd 05, 05:06 PM posted to uk.telecom.voip
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Posts: 5
Default PA168 VOIP Phone & Sipgate

I have signed up to sipgate and got my phone number and so on. I have
a Zoom X4 rout and a PA168 phone and can't get the phone to logon to
the sipgate server.

The wierd thing is that if I disable the protocol settings on the
phone, it logs on immediately and some of the numbers I have tried
dialling show up in the 'my account' page of sipgate's site.

I have had lots of mails from the support staff at sipgate but they
don't seem able to help.

The protocol settings a

protocol: SIP
Use service: ticked
register ttl: 60 (they suggested that I changed this to 600 but the
phone won't take the change)

service type: common
service address: sipgate.co.uk
service ID: sip

nat traversal: stun
nat addr: stun.sipgate.net:10000
nat ttl:30
phone number: my sip account number
account: my sip account number
pin: my sip password - not the web one but the one on the account page

register port: 5060
signal port: 5060
control port: 5060

jitter size: 0
rtp pos: 0
rtp port: 5004

local type: phone number
call type: normal
dtmf: control string


The router is set as it came out of the box and works OK.

What I can't understand is why it logs on if the protocol settings are
unticked and it appears I can dial out - but the number called dowsn't
respond, I have tried a mobile and my pstn number.

I would be grateful for any help/ideas.

Regards

Tim
tim(at)deltaslides.co.uk

  #2  
Old December 3rd 05, 02:00 PM posted to uk.telecom.voip
[email protected]
external usenet poster
 
Posts: 5
Default PA168 VOIP Phone & Sipgate

I have just found out the the actual model number of the phone is:
JR168_100

On Fri, 02 Dec 2005 17:06:20 +0000, wrote:

I have signed up to sipgate and got my phone number and so on. I have
a Zoom X4 rout and a PA168 phone and can't get the phone to logon to
the sipgate server.

The wierd thing is that if I disable the protocol settings on the
phone, it logs on immediately and some of the numbers I have tried
dialling show up in the 'my account' page of sipgate's site.

I have had lots of mails from the support staff at sipgate but they
don't seem able to help.

The protocol settings a

protocol: SIP
Use service: ticked
register ttl: 60 (they suggested that I changed this to 600 but the
phone won't take the change)

service type: common
service address: sipgate.co.uk
service ID: sip

nat traversal: stun
nat addr: stun.sipgate.net:10000
nat ttl:30
phone number: my sip account number
account: my sip account number
pin: my sip password - not the web one but the one on the account page

register port: 5060
signal port: 5060
control port: 5060

jitter size: 0
rtp pos: 0
rtp port: 5004

local type: phone number
call type: normal
dtmf: control string


The router is set as it came out of the box and works OK.

What I can't understand is why it logs on if the protocol settings are
unticked and it appears I can dial out - but the number called dowsn't
respond, I have tried a mobile and my pstn number.

I would be grateful for any help/ideas.

Regards

Tim
tim(at)deltaslides.co.uk


 




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