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uk.comp.home-networking (UK home networking) (uk.comp.home-networking) Discussion of all aspects of computer networking in the home, regardless of the platforms, software, topologies and protocols used. Examples of topics include recommendations for hardware or suppliers (e.g. NICs and cabling), protocols, servers, and specific network software. Advertising is not allowed.

Unable to sync .... weird problem



 
 
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  #1  
Old November 25th 03, 04:30 PM posted to microsoft.public.windowsxp.network_web,uk.comp.home-networking,uk.telecom.broadband
TX2
external usenet poster
 
Posts: 187
Default Unable to sync .... weird problem

The modem is a Plusnet supplied Binatone DSL model.

The modem cannot sync with the exchange for more than a few moments at a
time, but not on it's own ... read on.

Somewhat oddly, when starting a standard DUN connection, the DSL modem
will sync with the exchange for just a few seconds, before going back to
"NO SIGNAL / TRAINING"

When Windows XP is just sitting idle though, the modem is always at a
"NO SIGNAL / TRAINING" state.

However, on trying the modem on a different computer (laptop) there was
full synchronisation, which i guess rules out a line fault.

I think that there is a connection (no pun intended) between the DUN
connection allowing the DSL connection to sync for a few seconds, and
that 'something, somewhere' in Windows XP is preventing the modem from
maintaining sync, or even getting there in the first place before a DUN
connection is initiated.

A previous install of Norton Personal Firewall was removed because it
was preventing internet access for some reason, and so i don't know if
this has damaged/corrupted those files which the DSL connection needs to
be able to sync?

Could it be a TCP/IP error of sorts, or maybe a winsock issue?

Mcafee anti-virus 7 was also installed on the machine (now removed to
try and eliminate it) which reported a change to winsock had been noted
after the modem was installed.

What files does XP use to sync the modem, as obviously it hasn't even
dialled into the ISP at this stage, so i can't see it being a TCP/IP
fault?

Could i (should i) try SFC.exe to see if that uncovers anything?
Could, would Mcafee/Norton have overwritten/changed/damaged any files
that would be need to sync the modem?

There are no firewalls in place.

If anyone can throw some help into the arena, it would be most
appreciated.

Or on Thurs, it's a format and reinstall .....





  #2  
Old November 25th 03, 04:56 PM posted to microsoft.public.windowsxp.network_web,uk.comp.home-networking,uk.telecom.broadband
Graham
external usenet poster
 
Posts: 54
Default Unable to sync .... weird problem

On Tue, 25 Nov 2003 16:30:23 +0000, Tx2 wrote:

The modem is a Plusnet supplied Binatone DSL model.

The modem cannot sync with the exchange for more than a few moments at a
time, but not on it's own ... read on.

Somewhat oddly, when starting a standard DUN connection, the DSL modem
will sync with the exchange for just a few seconds, before going back to
"NO SIGNAL / TRAINING"

When Windows XP is just sitting idle though, the modem is always at a "NO
SIGNAL / TRAINING" state.

However, on trying the modem on a different computer (laptop) there was
full synchronisation, which i guess rules out a line fault.

I think that there is a connection (no pun intended) between the DUN
connection allowing the DSL connection to sync for a few seconds, and that
'something, somewhere' in Windows XP is preventing the modem from
maintaining sync, or even getting there in the first place before a DUN
connection is initiated.

A previous install of Norton Personal Firewall was removed because it was
preventing internet access for some reason, and so i don't know if this
has damaged/corrupted those files which the DSL connection needs to be
able to sync?

Could it be a TCP/IP error of sorts, or maybe a winsock issue?

Mcafee anti-virus 7 was also installed on the machine (now removed to try
and eliminate it) which reported a change to winsock had been noted after
the modem was installed.

What files does XP use to sync the modem, as obviously it hasn't even
dialled into the ISP at this stage, so i can't see it being a TCP/IP
fault?

Could i (should i) try SFC.exe to see if that uncovers anything? Could,
would Mcafee/Norton have overwritten/changed/damaged any files that would
be need to sync the modem?

There are no firewalls in place.

If anyone can throw some help into the arena, it would be most
appreciated.

Or on Thurs, it's a format and reinstall .....


I think it's worth a look at your channel settings.

VPI= 0,
VCI= 38,
service type
authentication mode
encapsulation mode
username
password

If any one of these settings is wrong the modem won't connect. All this
has to be established first before any TCP/IP settings take effect.
I don't know the settings for plusnet, but you can get them off the PC
that works. Or if anyone has them to hand on this newsgroup I'm sure
they'll add them to your post.

graham

  #5  
Old November 25th 03, 07:11 PM posted to microsoft.public.windowsxp.network_web,uk.comp.home-networking,uk.telecom.broadband
TX2
external usenet poster
 
Posts: 187
Default Unable to sync .... weird problem

In article , , a.k.a
Vaughan Edwards says...

Your problem could be power saving.


indeed ... i'll check this out when i'm next there.
Fingers crossed!
  #7  
Old November 26th 03, 06:39 AM posted to microsoft.public.windowsxp.network_web,uk.comp.home-networking,uk.telecom.broadband
Jacky
external usenet poster
 
Posts: 3
Default Unable to sync .... weird problem

I recommend a mini-sized and powerful Personal Firewall:GoldTach Pro .

This security tool runs efficiently and stably with only 1.2 MB size. It can
stop hackers ,protected e-mail safely,block ads pop and cookie etc.

You can download it freely here, http://www.goldtach.com/download.htm
  #8  
Old November 26th 03, 08:46 AM posted to microsoft.public.windowsxp.network_web,uk.comp.home-networking,uk.telecom.broadband
TX2
external usenet poster
 
Posts: 187
Default Unable to sync .... weird problem

In article ,
, a.k.a Jacky says...

I recommend a mini-sized and powerful Personal Firewall


Go away SPAMMER
  #9  
Old November 27th 03, 01:52 PM posted to microsoft.public.windowsxp.network_web,uk.comp.home-networking,uk.telecom.broadband
PlusNet Support Team
external usenet poster
 
Posts: 42
Default Unable to sync .... weird problem

On Tue, 25 Nov 2003 16:30:23 -0000, Tx2
wrote:

The modem is a Plusnet supplied Binatone DSL model.

The modem cannot sync with the exchange for more than a few moments at a
time, but not on it's own ... read on.


Hi,

Have you got the latest service pack installed? There are some issues
with this modem and some of the original releases of XP I
understand...

Regards,

Ian
--
| Ian Wild Unmetered & ADSL solutions
| Customer Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
+ ------- My Referrals - It pays to recommend PlusNet -------
 




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