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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Line keeps dropping!

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Old April 3rd 06, 12:08 PM posted to uk.telecom.broadband
Michael Harding
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Posts: 2
Default Line keeps dropping!

Suggestions please of likely cause of line keep dropping?

Old April 3rd 06, 12:28 PM posted to uk.telecom.broadband
Bob Eager
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Posts: 2,472
Default Line keeps dropping!

On Mon, 3 Apr 2006 11:08:02 UTC, "Michael Harding"

Suggestions please of likely cause of line keep dropping?

1) You're not filtering EVERY piece of equipment on the line (apart from
the ADSL router/modem, of course)
2) One of your filters is faulty

[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]
Old April 3rd 06, 01:26 PM posted to uk.telecom.broadband
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Posts: 91
Default Line keeps dropping!

Michael Harding wrote:
Suggestions please of likely cause of line keep dropping?

Faulty filter
Faulty extension wiring
Sky digibox interference
Faulty telephone line.
Timeout setting on the router maybe.

Before calling a line fault you need to check your own equipment otherwise
BT will charge you a call out fee. Put the adsl into a filter into the
master socket with nothing else attached to it and see if the line drops.
if it does then try another filter. If it is not dropping, then one by one,
add your own equipment back to the line and check each one. When you are
sure that its not your own equipment then call BT engineers (assuming its a
BT line).
Is there a pattern to the line dropping? Is it when people call you or you
make a call? Is it every X minutes? Or is it just random?

Old April 3rd 06, 02:00 PM posted to uk.telecom.broadband
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Posts: 391
Default Line keeps dropping!

" When you are
sure that its not your own equipment then call BT engineers"

you call your ISP. They will take you through some diagnostics and
(eventually) report it to BT as faulty.


Old April 5th 06, 04:11 AM posted to uk.telecom.broadband
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Posts: 2
Default Line keeps dropping!

"Michael Harding" wrote in message
Suggestions please of likely cause of line keep dropping?

BT are busy upgrading most exchanges for ADSL MAX, during this upgrade time
its quite normal for loss off connection, ie line dropping. My own exchange
was very busy the past week doing this upgrade work, causing me numerous
lost connections and even prolonged loss of connection. This finally
finished on 1/4/06 in the afternoon, since then I have not suffered any
further dropped connections. The normal aspiration for BT is to have most
exchanges prepared for ASDSL MAX by 31/3/06.

Hope this helps, as I suspect many other people have seen similar problems
due to this BT upgrade work, and still more will see it as they attempt to
complete this work.


Old April 7th 06, 10:41 AM posted to uk.telecom.broadband
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Posts: 2
Default Line keeps dropping!

check that you have the latest software on your router.
I had the same thing and discovered that I was several upgrades away
according to the Netgear site.

After upgrading all was cleared.



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