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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Alex Brown's answer



 
 
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  #1  
Old May 7th 06, 01:44 PM posted to uk.telecom.broadband
The New Boy
external usenet poster
 
Posts: 48
Default Alex Brown's answer

as to why they don't state that Usenet is available on the cheaper
packages.
http://www.telewest.co.uk/websales/service.do?id=2

"No, it's not a typo. It's available to customers on all 3 tiers of
service, it's just not advertised as a visible service to the other
tiers as largely it's a service demanded by those on the top tier."

LOL!

"Compared to the volume of calls we'd get to ask "what are newsgroups"
vs the incremental sales impact of those interested, it'd likely not
be practical. In the majority users on lower broadband tiers are not
usenet users, nor is it going to be a selling point for them"

WHAT A LOAD OF!
It's not practical to list it in the 'Benefits' part on that page,
because they might get loads of calls askin "what are newsgroups" along
with the question of "what is da intanet" no doubt...
"It's not a selling point"
In the way of, if you list that it's available on all packages and not
just the most expensive one, they'll probly buy the cheaper one, you
mean?

  #2  
Old May 7th 06, 01:53 PM posted to uk.telecom.broadband
Alex Brown
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Posts: 185
Default Alex Brown's answer

On Sun, 7 May 2006 12:44:40 +0100, "The New Boy" T o p @ S e c r e t
.. c o m wrote:

2/10. Come on, you can do better than that !



Alex

  #3  
Old May 7th 06, 02:04 PM posted to uk.telecom.broadband
The New Boy
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Posts: 48
Default Alex Brown's answer


"Alex Brown" wrote in message
...
On Sun, 7 May 2006 12:44:40 +0100, "The New Boy" T o p @ S e c r e t
. c o m wrote:

2/10. Come on, you can do better than that !


As Telewest's/blueyonder's spokesman, you can do better than to snip all
of it, and actually answer instead?


  #4  
Old May 7th 06, 03:14 PM posted to uk.telecom.broadband
Spin Dryer
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Posts: 291
Default Alex Brown's answer

On Sun, 07 May 2006 11:53:43 GMT, [Alex Brown] said :-

On Sun, 7 May 2006 12:44:40 +0100, "The New Boy" T o p @ S e c r e t
. c o m wrote:

2/10. Come on, you can do better than that !



Alex


Why don't you answer the question ? Why does it specifically mention
usenet access on the Elite package only as a benefit ?

You should list the services available to all packages under one
banner, and the extras separately for each package.

If punters want to ask what newsgroups are - put it in a FAQ. Surely
you're not naive enough to assume that only punters requiring the
Elite package knows what usenet it ?
  #5  
Old May 7th 06, 04:55 PM posted to uk.telecom.broadband
The New Boy
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Posts: 48
Default Alex Brown's answer


"phoenix" wrote in message
...

Maybe that's actually nearer the truth than you might imagine. Perhaps
you
have some genuine demographic breakdown of the Telewest customer base
you'd
like to share with us rather than just your misguided opinions?


What opinion wud that be?

  #6  
Old May 7th 06, 05:37 PM posted to uk.telecom.broadband
The New Boy
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Posts: 48
Default Alex Brown's answer


"phoenix" wrote in message
...
On Sun, 7 May 2006 15:55:21 +0100, The New Boy wrote:

"phoenix" wrote in message
...

Maybe that's actually nearer the truth than you might imagine.
Perhaps
you
have some genuine demographic breakdown of the Telewest customer
base
you'd
like to share with us rather than just your misguided opinions?


What opinion wud that be?


This one:

"In the way of, if you list that it's available on all packages and
not
just the most expensive one, they'll probly buy the cheaper one, you
mean?"


Yeh, I'd say it was nearer the truth, too.

  #7  
Old May 7th 06, 05:53 PM posted to uk.telecom.broadband
Gizmo
external usenet poster
 
Posts: 248
Default Alex Brown's answer


"Alex Brown" wrote in message
...
On Sun, 7 May 2006 12:44:40 +0100, "The New Boy" T o p @ S e c r e t
. c o m wrote:

2/10. Come on, you can do better than that !


err ... You know, I really don't think he can ;o)


  #8  
Old May 7th 06, 05:54 PM posted to uk.telecom.broadband
The New Boy
external usenet poster
 
Posts: 48
Default Alex Brown's answer


"Gizmo" wrote in message
...

"Alex Brown" wrote in message
...
On Sun, 7 May 2006 12:44:40 +0100, "The New Boy" T o p @ S e c r e t
. c o m wrote:

2/10. Come on, you can do better than that !


err ... You know, I really don't think he can ;o)


Wanna bet money on it?

  #9  
Old May 7th 06, 06:54 PM posted to uk.telecom.broadband
The New Boy
external usenet poster
 
Posts: 48
Default Alex Brown's answer


"phoenix" wrote in message
...

Yes, but as I said earlier - misguided. Where is the information? Your
opinions count for nothing without data to back it up, it's just the
usual
hot air.


That's just your opinion...

  #10  
Old May 7th 06, 09:00 PM posted to uk.telecom.broadband
Spin Dryer
external usenet poster
 
Posts: 291
Default Alex Brown's answer

On Sun, 07 May 2006 14:14:07 +0100, [Spin Dryer] said :-

On Sun, 07 May 2006 11:53:43 GMT, [Alex Brown] said :-

On Sun, 7 May 2006 12:44:40 +0100, "The New Boy" T o p @ S e c r e t
. c o m wrote:

2/10. Come on, you can do better than that !



Alex


Why don't you answer the question ? Why does it specifically mention
usenet access on the Elite package only as a benefit ?

You should list the services available to all packages under one
banner, and the extras separately for each package.

If punters want to ask what newsgroups are - put it in a FAQ. Surely
you're not naive enough to assume that only punters requiring the
Elite package knows what usenet it ?




No answer Alex, why is that ?
 




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