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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Pipex connection dropping this week

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Old May 21st 06, 02:36 AM posted to uk.telecom.broadband
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Default Pipex connection dropping this week

"Steve Evans" wrote in message
Using a DG824M, on xtreme3 New Malden exchange, after 2 years of a
solid connection...
For the second time this week, I have been disconnected and am unable
to reconnect straight away. My WAN status in the 824 is 'Connecting to
server.....Waiting for Data.....Failed...'
The last time it happened, I came home and noticed the 824 wasn't
connected, after power cycling it many times I gave up, it finally
reconnected a couple of hours later.
All this starts happening after they announce MAX and the early am
scheduled downtime this week.....coincidence?

On a modem and not happy!

What did the company say when you spoke to them about the problem?


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