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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Line noise *with* Adsl fliters - help!!



 
 
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  #1  
Old June 29th 06, 01:25 AM posted to uk.telecom.broadband
[email protected]
external usenet poster
 
Posts: 1
Default Line noise *with* Adsl fliters - help!!

I've been on ADSL4less (Hotchilli Internet) for a couple of years. The
service has been OK but recently I started to notice a crackling on the
receiver end of the phone. After investigation, I've found the
crackling to come from the broadband connection being plugged in.

I've tried changing the ADSL filters (three different ones in fact),
but it's no good.

I've called BT but they insist there's no fault on the line.

Do I have to buy a new ADSL modem to sort this out? I've had an old
internal DABS modem in the machine for about 3 years, has THAT gone
wrong and does it need to be replaced with an external modem? Which
modem would be good to buy on e-Bay? I was looking at the
"BT-VOYAGER-100-USB-ADSL-MODEM-WORKS-WITH-AOL-ALL-ISP" on e-Bay, but
I've read of some compatiability problems with XP, and I certainly
don't want AOL on this PC. Can anyone recommend a modem replacement, if
that's what has gone wrong?

Or is Hotchilli causing the problem?

--
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UK Specialists in Refurbished Mobile Phones & Accessories

  #2  
Old June 29th 06, 01:51 AM posted to uk.telecom.broadband
kraftee
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Posts: 1,069
Default Line noise *with* Adsl fliters - help!!

wrote:
I've been on ADSL4less (Hotchilli Internet) for a couple of years.
The
service has been OK but recently I started to notice a crackling on
the receiver end of the phone. After investigation, I've found the
crackling to come from the broadband connection being plugged in.

I've tried changing the ADSL filters (three different ones in fact),
but it's no good.

I've called BT but they insist there's no fault on the line.

Do I have to buy a new ADSL modem to sort this out? I've had an old
internal DABS modem in the machine for about 3 years, has THAT gone
wrong and does it need to be replaced with an external modem? Which
modem would be good to buy on e-Bay? I was looking at the
"BT-VOYAGER-100-USB-ADSL-MODEM-WORKS-WITH-AOL-ALL-ISP" on e-Bay, but
I've read of some compatiability problems with XP, and I certainly
don't want AOL on this PC. Can anyone recommend a modem replacement,
if that's what has gone wrong?

Or is Hotchilli causing the problem?


There are line faults which can cause noise problems on your line if
the ADSL is in synch & if tested the line test are ok. What you have
to do is make sure that your kit is working properly, filter, modem
etc & then report the fault to BT.

Remember if they can demonstrate to you that the line is ok upto your
NTE5 you will be liable for a visit charge if nothing else, but as I
have aloready said there are known problems, normally
H(igh)R(esistant) connections which can & do cause this type of
problem...


  #3  
Old June 29th 06, 01:54 AM posted to uk.telecom.broadband
Sparks
external usenet poster
 
Posts: 156
Default Line noise *with* Adsl fliters - help!!


wrote in message
ups.com...
I've been on ADSL4less (Hotchilli Internet) for a couple of years. The
service has been OK but recently I started to notice a crackling on the
receiver end of the phone. After investigation, I've found the
crackling to come from the broadband connection being plugged in.

I've tried changing the ADSL filters (three different ones in fact),
but it's no good.

I've called BT but they insist there's no fault on the line.

Do I have to buy a new ADSL modem to sort this out? I've had an old
internal DABS modem in the machine for about 3 years, has THAT gone
wrong and does it need to be replaced with an external modem? Which
modem would be good to buy on e-Bay? I was looking at the
"BT-VOYAGER-100-USB-ADSL-MODEM-WORKS-WITH-AOL-ALL-ISP" on e-Bay, but
I've read of some compatiability problems with XP, and I certainly
don't want AOL on this PC. Can anyone recommend a modem replacement, if
that's what has gone wrong?


I would suggest you get an ADSL router rather than another modem.
They are far, far better as they offer firewall protection as standard.

I assume you have ruled out a problem with the actual phone by trying
another one?

Have you got one of these in the house?
http://www.austin-taylor.co.uk/images/nte5ext.jpg

If so, if you remove the bottom part, then connect your filter, then phone
and ADSL modem to the socket behind, does the problem still persist?

Sparks...



  #5  
Old June 29th 06, 10:34 PM posted to uk.telecom.broadband
Wira One
external usenet poster
 
Posts: 79
Default Line noise *with* Adsl fliters - help!!

On Wed, 28 Jun 2006 16:25:11 -0700, sales wrote:

I've been on ADSL4less (Hotchilli Internet) for a couple of years. The
service has been OK but recently I started to notice a crackling on the
receiver end of the phone. After investigation, I've found the
crackling to come from the broadband connection being plugged in.


Had the same problem, bought brand-name faceplate filters (two) and
microfilters but not help, called my ex-provider (PlusNet) and got
a so-so response and asked me to raised a fault to BT. BT engineer came
and said nothing can be done .. take a drastic move, switched to NTL and I
live happily ever after .. I'm getting 4Mbps connection right now while
the max I could go with ADSL was only 1Mbps..
 




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