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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Euro1net crash



 
 
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  #1  
Old August 22nd 06, 11:57 PM posted to uk.telecom.broadband
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Default Euro1net crash

Anyone any advice on getting your MAC details from this company ?

Gio


  #2  
Old August 23rd 06, 08:49 AM posted to uk.telecom.broadband
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Default Euro1net crash

Gio wrote:
Anyone any advice on getting your MAC details from this company ?


It appears that BT have ceased all the lines so MACs are no longer
available.

Peter Crosland


  #3  
Old August 23rd 06, 09:39 AM posted to uk.telecom.broadband
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Default Euro1net crash

"Peter Crosland" writes:

It appears that BT have ceased all the lines so MACs are no longer
available.


Why they do it that way? In their announcement, as printed on
adslguide, they say that they sympathise with the customers. So would
it not have been possible to take action (such as shutting of access
to Euro1net's BT Central(s)) which would allow end-users to migrate or
immediately order service from another ISP? The way that they did it
seems to be designed to cause maximum inconvenience for the (innocent)
end-user.
  #4  
Old August 23rd 06, 10:43 AM posted to uk.telecom.broadband
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Default Euro1net crash

Graham Murray wrote in
:

Why they do it that way? In their announcement, as printed on
adslguide, they say that they sympathise with the customers. So would
it not have been possible to take action (such as shutting of access
to Euro1net's BT Central(s)) which would allow end-users to migrate or
immediately order service from another ISP? The way that they did it
seems to be designed to cause maximum inconvenience for the (innocent)
end-user.


It is probably a lot more complicated than anyone has said.

I would imagine that Euro1net have refused to pay some bills either due
to some kind of dispute with BT. BT have subsequently cut them off. Which
one the root cause of the problem is, I do not claim to know.

Euro1net did initially offer MACs, but changed that - whether this is
Euro1net's decision or BTs, I have not seen stated.

--
Colin
*Drop DEAD from the email address to reply*
  #5  
Old August 23rd 06, 11:16 AM posted to uk.telecom.broadband
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Default Euro1net crash

Graham Murray wrote:
"Peter Crosland" writes:

It appears that BT have ceased all the lines so MACs are no longer
available.


Why they do it that way? In their announcement, as printed on
adslguide, they say that they sympathise with the customers. So would
it not have been possible to take action (such as shutting of access
to Euro1net's BT Central(s)) which would allow end-users to migrate or
immediately order service from another ISP? The way that they did it
seems to be designed to cause maximum inconvenience for the (innocent)
end-user.


I would imagine there is more to it than reported.
I doubt this is simply a case of a bod at Euronet simply forgetting to pay
this months bill.
Perhaps this was the only option left to them.


  #6  
Old August 23rd 06, 12:52 PM posted to uk.telecom.broadband
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Default Euro1net crash

Graham Murray wrote:
"Peter Crosland" writes:

It appears that BT have ceased all the lines so MACs are no longer
available.


Why they do it that way? In their announcement, as printed on
adslguide, they say that they sympathise with the customers. So would
it not have been possible to take action (such as shutting of access
to Euro1net's BT Central(s)) which would allow end-users to migrate


Who is going to issue the MACs? What is users don't migrate? Who is
going to deal with all the admin?

or
immediately order service from another ISP? The way that they did it
seems to be designed to cause maximum inconvenience for the (innocent)
end-user.


Or least inconvenience for the people who probably have a large debt,
and least inconvenience to their legal department.
  #7  
Old August 23rd 06, 02:43 PM posted to uk.telecom.broadband
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Default Euro1net crash

Paul Cupis wrote:
Graham Murray wrote:
"Peter Crosland" writes:

It appears that BT have ceased all the lines so MACs are no longer
available.

Why they do it that way? In their announcement, as printed on
adslguide, they say that they sympathise with the customers. So would
it not have been possible to take action (such as shutting of access
to Euro1net's BT Central(s)) which would allow end-users to migrate


Who is going to issue the MACs? What is users don't migrate? Who is
going to deal with all the admin?


Any news from Ofcom on these matters? This is surely an issue they
should be involved with as regulator - sounds like a form of Atlantic
Telecom all over again.
  #8  
Old August 23rd 06, 06:36 PM posted to uk.telecom.broadband
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Default Euro1net crash


"Colin Forrester" wrote in message
...
Paul Cupis wrote:
Graham Murray wrote:
"Peter Crosland" writes:

It appears that BT have ceased all the lines so MACs are no longer
available.
Why they do it that way? In their announcement, as printed on
adslguide, they say that they sympathise with the customers. So would
it not have been possible to take action (such as shutting of access
to Euro1net's BT Central(s)) which would allow end-users to migrate


Who is going to issue the MACs? What is users don't migrate? Who is
going to deal with all the admin?


Any news from Ofcom on these matters? This is surely an issue they should
be involved with as regulator - sounds like a form of Atlantic Telecom all
over again.


Yep - see:
http://www.ofcom.org.uk/complain/internet/euro1net/

Not good news.

George


  #9  
Old August 23rd 06, 06:51 PM posted to uk.telecom.broadband
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Default Euro1net crash

Colin Forrester wrote:
Paul Cupis wrote:
Graham Murray wrote:
"Peter Crosland" writes:

It appears that BT have ceased all the lines so MACs are no longer
available.

Why they do it that way? In their announcement, as printed on
adslguide, they say that they sympathise with the customers. So would
it not have been possible to take action (such as shutting of access
to Euro1net's BT Central(s)) which would allow end-users to migrate


Who is going to issue the MACs? What is users don't migrate? Who is
going to deal with all the admin?


Any news from Ofcom on these matters? This is surely an issue they
should be involved with as regulator - sounds like a form of Atlantic
Telecom all over again.


Yes, see:

http://www.ofcom.org.uk/consult/condocs/migration/

Consultation published 17-08-2006, closes 05-10-2006. Please read it and
give Ofcom your feedback.
  #10  
Old August 25th 06, 12:29 AM posted to uk.telecom.broadband
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Default Euro1net crash


"Paul Cupis" wrote in message
...
Colin Forrester wrote:
Paul Cupis wrote:
Graham Murray wrote:
"Peter Crosland" writes:

It appears that BT have ceased all the lines so MACs are no longer
available.

Why they do it that way? In their announcement, as printed on
adslguide, they say that they sympathise with the customers. So would
it not have been possible to take action (such as shutting of access
to Euro1net's BT Central(s)) which would allow end-users to migrate



http://www.ofcom.org.uk/consult/condocs/migration/

Consultation published 17-08-2006, closes 05-10-2006. Please read it and
give Ofcom your feedback.



Thank you all for the advice and help and sorry for the delay in saying
thanks. I had to sort out a dial up account to get me by.

Gio.


 




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