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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

five year lock in



 
 
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  #1  
Old September 23rd 06, 07:20 PM posted to uk.telecom.broadband
geepeetee
external usenet poster
 
Posts: 6
Default five year lock in

Hi

Just been reading the post about plusnet, do any others have this type of
clause. Just thinking of going with tiscali.

thanks

Gary

--
Visit my websites at
www.justjents.co.uk
www.recumbent.50megs.com


  #2  
Old September 23rd 06, 07:24 PM posted to uk.telecom.broadband
Gaz
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Posts: 648
Default five year lock in

geepeetee wrote:
Hi

Just been reading the post about plusnet, do any others have this type of
clause. Just thinking of going with tiscali.

thanks

Gary


With Tiscali, I would be concerned about a five week lock in, never mind
five years.

Gaz


  #3  
Old September 23rd 06, 07:35 PM posted to uk.telecom.broadband
Bob Eager
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Posts: 2,472
Default five year lock in

On Sat, 23 Sep 2006 17:20:43 UTC, "geepeetee"
wrote:

Just been reading the post about plusnet, do any others have this type of
clause. Just thinking of going with tiscali.


Quite a few. They have to pay BT an activation fee. If they charge that
up front, there is no lock in (for that reason, anyway). If they don't
charge it up front, they either roll it into the monthly fee forever,
which means that everyone pays a fraction of the activation fee for
early leavers; or they charge it (or part of it) on early exit.

Seems perfectly reasonable.

--
[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]
  #4  
Old September 23rd 06, 09:36 PM posted to uk.telecom.broadband
Bob Smith
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Posts: 33
Default five year lock in


"geepeetee" wrote in message
...
Hi

Just been reading the post about plusnet, do any others have this type of
clause. Just thinking of going with tiscali.

thanks

Gary


The last time I looked, most had a 1 year lock in, and Tiscali had a 1 year
lockin.

Bob


  #5  
Old September 23rd 06, 10:18 PM posted to uk.telecom.broadband
kraftee
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Posts: 1,069
Default five year lock in

Bob Smith wrote:
"geepeetee" wrote in message
...
Hi

Just been reading the post about plusnet, do any others have this
type of clause. Just thinking of going with tiscali.

thanks

Gary


The last time I looked, most had a 1 year lock in, and Tiscali had a
1 year lockin.

Bob


The 5 year lockin is normally the downside of such things as free
installs or even possible equipment, where the monthly fees don't
cover the costs in the first 12 months.

Just remember there is no such thing as a freebee, just look on the
next page & then you see the 'hook' unfortunately b y that time you
are hooked..


  #6  
Old September 23rd 06, 10:46 PM posted to uk.telecom.broadband
NoNeedToKnow
external usenet poster
 
Posts: 349
Default five year lock in

On 23 Sep 2006, "Bob Smith" [email protected] wrote:

The last time I looked, most had a 1 year lock in, ...


Even when there are headline slogans about 1 month contract, there may be a
clause in the T+C about some "admin" fee of around 50 pounds (some +VAT)
if a user leaves within the first 12 months. No explicit "lock in" (and I
do accept they need to cover the charge they've paid BT - just that a few
go further than just covering that fee, and add some icing and a cherry on
the top, by not having yet reduced the fee to 40+VAT - it's over a year now
since BT Wholesale reduced the activation fee) but a "gotcha" all the same!
  #7  
Old September 24th 06, 12:30 AM posted to uk.telecom.broadband
Poldie
external usenet poster
 
Posts: 8
Default five year lock in


geepeetee wrote:
Hi

Just been reading the post about plusnet, do any others have this type of
clause. Just thinking of going with tiscali.


You won't get any response to emails to customer support; if you phone
them you'll be on a hotline to India, and their `fair use` policy will
mean you won't be able to do anything other than send/receive emails
and surf between 6pm and 11pm every day.

Still, they're cheap.

  #8  
Old September 24th 06, 10:46 AM posted to uk.telecom.broadband
Gizmo
external usenet poster
 
Posts: 80
Default five year lock in


"Bob Eager" wrote in message
...
On Sat, 23 Sep 2006 17:20:43 UTC, "geepeetee"
wrote:

Just been reading the post about plusnet, do any others have this type of
clause. Just thinking of going with tiscali.


Quite a few. They have to pay BT an activation fee. If they charge that
up front, there is no lock in (for that reason, anyway). If they don't
charge it up front, they either roll it into the monthly fee forever,
which means that everyone pays a fraction of the activation fee for
early leavers; or they charge it (or part of it) on early exit.

Seems perfectly reasonable.


5 years sounds far from reasonable to me - especially with a company like
Plusnet !


  #9  
Old September 24th 06, 01:07 PM posted to uk.telecom.broadband
NoNeedToKnow
external usenet poster
 
Posts: 349
Default five year lock in

On 23 Sep 2006, "Poldie" wrote:

if you phone them you'll be on a hotline to India


What bridge are you lurking under? Complete rubbish as their call centre
is in Sheffield, and can be viewed live via a few webcams...
  #10  
Old September 24th 06, 01:27 PM posted to uk.telecom.broadband
cw
external usenet poster
 
Posts: 323
Default five year lock in

NoNeedToKnow wrote in
:

What bridge are you lurking under? Complete rubbish as their call centre
is in Sheffield, and can be viewed live via a few webcams...


Plus you can't actually email CS as its all done through the portal..I
assumed the poster must be talking about Tisali..

--
Colin
*Drop DEAD from the email address to reply*
 




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