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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

BT dropping Home Highway - options for 2 lines?

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Old November 17th 06, 08:04 PM posted to uk.telecom.broadband
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Posts: 153
Default BT dropping Home Highway - options for 2 lines?

wrote in message
Just got the letter in the mail - Feb 2007.

Incredibly, they are offering to replace it with just ONE line, not
two lines which is what one has been paying the rental for.

I made the point that a lot of people have two lines in use and are
going to be cheesed off. She didn't seem to care.

Anyway, my situation is this

BTHH: Number A - phone
BTHH: Number B - fax

Separate analog line: Number C - ZEN ADSL

I asked BT to replace the BTHH box with *two* phone sockets, carrying
numbers A & B. This is pretty obvious, but they can't do it. All they
can do is replace the BTHH box with *one* socket and then install a
separate line for the 2nd line, so you now have two wires dangling to
your house.

What you could do:

1) BTHH Number A : convert to POTS with number A

2) Separate analog line: Number C - ZEN ADSL : convert this to number B.
Then plug fax machine into it.

This reduces your rental costs:
HH with Option 1 is 82.50
Single POTS channel - only 36.00


A friend has a more restricted position:

BTHH: Number A - phone
BTHH: Number B - fax
BTHH: Number C - digital - used for flat rate ISDN dial-up internet access

The internet access is of course slow (64k) but is adequate for email.
Since ISDN is very reliable, there is no problem in allowing large downloads
to run overnight. Performance with modern websites is of course less than
ideal since some are designed with much higher speeds in mind, but for a
one-man business the HH system works well. Any two services can be used
simultaneously, and the digital channel setup time is sub 3 seconds; so the
arrangement gives the impression of three simultaneous services.

Current cost: HH with Option 1 82.50 plus Tiscali flat rate dial-up
3*14.00 = 124.50

The replacement service would be:

A) replace HH with ISDN2e and add a suitable router - expensive because
IDSN2e is only now available on a business tariff.

B-1) convert HH Number-A to POTS Number-A and buy ADSL and a router

B-2) add a second line and ask for it to have Number B

POTS line A 36
POTS line B 36 plus any installation cost - don't know what BT would
ADSL eg Tiscali 3* 15 for 2mbit/sec connection

Total quarterly charge 117 - so definitely rather better value

1) Can't get Tiscali to install ADSL until (some weeks) after HH has been
converted to POTS
2) have to borrow a modem to provide internet access in the interim
3) in this instance, getting BT to find an additional pair for the new line
may be quite difficult.

BT has shot themselves in the foot over this one, because it will put such
pressure on the demand for additional lines. Given that ISDN2e will still
be supported as a mechanism for connecting multi-line PABXs for businesses,
what they should have done is simply say that all HH would be converted free
to ISDN2e with a free router.

They could then have made even more efficient use of the single pair by
providing ADSL over ISDN (i.e. Annex B).



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