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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

IPStream "S"?



 
 
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  #1  
Old December 7th 06, 02:37 PM posted to uk.telecom.broadband
alexd
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Posts: 331
Default IPStream "S"?

Had a few letters from Easynet saying that some BT are migrating IPStream S
circuits to IPStream. What is IPStream S?

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  #2  
Old December 7th 06, 02:45 PM posted to uk.telecom.broadband
George Weston
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Default IPStream "S"?


"alexd" wrote in message ...
Had a few letters from Easynet saying that some BT are migrating IPStream
S
circuits to IPStream. What is IPStream S?

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See http://westlakecom.com/bt_IPstream.htm

George


  #3  
Old December 7th 06, 03:11 PM posted to uk.telecom.broadband
NoNeedToKnow
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Posts: 498
Default IPStream "S"?

On 7 Dec 2006, "George Weston" wrote:

"alexd" wrote in message ...
Had a few letters from Easynet saying that some BT are migrating IPStream
S circuits to IPStream. What is IPStream S?


(quoted post trimmed to remove .sig)

See http://westlakecom.com/bt_IPstream.htm


Thanks for that. Ah, happy days...
Metronet used to offer accounts with S500 S1000 S2000 in their names.

That web page didn't seem to mention that BT Wholesale and therefore ISPs
were routinely describing home products as being contended at 50:1 compared
with the Sxxx products at 20:1.

The contention was unlikely to ever get close to those ratios, but it was a
selling point and current home/business products are still described in
terms giving priority of business traffic on 'IPstream Max Premium' over
the home product called simply 'IPstream Max'.
  #4  
Old December 7th 06, 06:44 PM posted to uk.telecom.broadband
PlusNet Support Team
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Posts: 353
Default IPStream "S"?

On Thu, 07 Dec 2006 13:37:44 GMT, alexd wrote:

Had a few letters from Easynet saying that some BT are migrating
IPStream S
circuits to IPStream. What is IPStream S?


Hi,

The IPStream S series of products were BT installed broadband services
that were aimed at business customers (they came with a router unlike the
IPStream 500 service which came with a USB modem). BT have stopped
supplying the IPStream S services, almost all new installs are the self
install products and started converting customers over to the self install
a few weeks (we sent emails out last month I think).

BT will send out a jiffy bag to return the hardware, although the return
is only optional. Until the conversion BT will continue to support
customer's routers on IPStream S (i.e. replace/repair if they go wrong),
afterwards the customer will be responsible.


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  #5  
Old December 7th 06, 07:37 PM posted to uk.telecom.broadband
Paul Cupis
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Posts: 802
Default IPStream "S"?

PlusNet Support Team wrote:
Until the conversion BT will continue to support
customer's routers on IPStream S (i.e. replace/repair if they go wrong),
afterwards the customer will be responsible.


When is the last time you tried to get BTwholesale to do this?
  #6  
Old December 8th 06, 12:09 PM posted to uk.telecom.broadband
alexd
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Posts: 331
Default IPStream "S"?

Paul Cupis wrote:

PlusNet Support Team wrote:
Until the conversion BT will continue to support
customer's routers on IPStream S (i.e. replace/repair if they go wrong),
afterwards the customer will be responsible.


When is the last time you tried to get BTwholesale to do this?


BT turned up to replace a router on a circuit bought through Easynet for one
of our customers in September this year.

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