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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Requesting a M.A.C from BT BB



 
 
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  #1  
Old December 10th 06, 02:56 PM posted to uk.telecom.broadband
jpd
external usenet poster
 
Posts: 18
Default Requesting a M.A.C from BT BB

How lond does it take to request a Migration Authorisation Code from BT
Broadband?

I've sent a email two days ag, nothing but a automated reply
Sent email this morning, same thing

--
Revenge is a dish best served cold
Ancient Klingon Proverb


  #2  
Old December 10th 06, 03:16 PM posted to uk.telecom.broadband
Beck
external usenet poster
 
Posts: 161
Default Requesting a M.A.C from BT BB


"jpd" wrote in message
...
How lond does it take to request a Migration Authorisation Code from BT
Broadband?

I've sent a email two days ag, nothing but a automated reply
Sent email this morning, same thing


Ring them. They will make you an offer to stay, just decline it and they
will give you a mac code.


  #4  
Old December 10th 06, 03:24 PM posted to uk.telecom.broadband
boo boo
external usenet poster
 
Posts: 3
Default Requesting a M.A.C from BT BB


"jpd" wrote in message
...
How lond does it take to request a Migration Authorisation Code from BT
Broadband?

I've sent a email two days ag, nothing but a automated reply
Sent email this morning, same thing

--
Revenge is a dish best served cold
Ancient Klingon Proverb


Not sure about BT but Plusnet gave me my MAC code within 2 hours. So they
can do something well!

Terry.


  #5  
Old December 10th 06, 04:47 PM posted to uk.telecom.broadband
George Weston
external usenet poster
 
Posts: 76
Default Requesting a M.A.C from BT BB


"Beck" [email protected] wrote in message
...

"jpd" wrote in message
...
How lond does it take to request a Migration Authorisation Code from BT
Broadband?

I've sent a email two days ag, nothing but a automated reply
Sent email this morning, same thing


Ring them. They will make you an offer to stay, just decline it and they
will give you a mac code.


My experience too.
Once you can convince the Bangalorees that you're going and that there's
nothing that they can say that will stop you, you'll get your MAC.
They will try to talk you out of it though.
I got mine reasonably "instantly" on the phone, after such a conversation.

George


  #6  
Old December 11th 06, 07:25 AM posted to uk.telecom.broadband
SteveB
external usenet poster
 
Posts: 42
Default Requesting a M.A.C from BT BB

It took a few days with Nildram to get a MAC code. It's not made easy for
you, there's no information on their site, so you ring customer services &
they give you details of who to contact but really quickly and hang up the
instant they've told you. Then people 'aren't there', eventually you get
the Retention Team email trying to get you change your mind, they won't give
you the MAC until you've completed a CS form for them. Then it all happens,
but you get charged for 30 days after the MAC code request date, the date of
migration isn't relevant.


"jpd" wrote in message
...
How lond does it take to request a Migration Authorisation Code from BT
Broadband?

I've sent a email two days ag, nothing but a automated reply
Sent email this morning, same thing

--
Revenge is a dish best served cold
Ancient Klingon Proverb



 




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