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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

blueyonder and the throttling



 
 
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  #1  
Old December 10th 06, 02:14 PM posted to uk.telecom.broadband
Gonz
external usenet poster
 
Posts: 819
Default blueyonder and the throttling

Customer:

I want to know how long this so called trial is going on.

Support:

If you do feel that this is unacceptable for your connection, you can
call our customer care
team on 0845 142 0000 and they can discuss further options with you, and
arrange a disconnection for you if that is how you feel about the
current situation.


Just keep payin the money and stop askin silly questions! )

  #2  
Old December 10th 06, 03:56 PM posted to uk.telecom.broadband
Silk
external usenet poster
 
Posts: 203
Default blueyonder and the throttling

Gonz wrote:
Customer:

I want to know how long this so called trial is going on.

Support:

If you do feel that this is unacceptable for your connection, you can
call our customer care
team on 0845 142 0000 and they can discuss further options with you, and
arrange a disconnection for you if that is how you feel about the
current situation.


Ha ha. They think they're back in the good old days, for them, of the
Cable monopoly on broadband.
  #3  
Old December 10th 06, 04:40 PM posted to uk.telecom.broadband
Gonz
external usenet poster
 
Posts: 819
Default blueyonder and the throttling


"Silk" wrote in message
...
Gonz wrote:
Customer:

I want to know how long this so called trial is going on.

Support:

If you do feel that this is unacceptable for your connection, you can
call our customer care
team on 0845 142 0000 and they can discuss further options with you,
and arrange a disconnection for you if that is how you feel about the
current situation.


Ha ha. They think they're back in the good old days, for them, of the
Cable monopoly on broadband.


Can you believe this, what Alex Brown said...

"We don't have any over subscribed areas."

LOL
Course you don't.
If you didn't, then you wouldn't be makin such drastic and unwanted
actions, that is infuriatin both your existin customers, and possible
future customers.

Face it...
You're crap now, not that you wasn't before, but you're too expensive
for an ISP, you lied to customers, that was bad...

That thread titled "Telewest secretly capping speeds?"
17,197 views.
That's a lot of people.
Especially when you think that a 10th of that number are significant in
givin results for a survey.



  #4  
Old December 10th 06, 04:43 PM posted to uk.telecom.broadband
Gonz
external usenet poster
 
Posts: 819
Default blueyonder and the throttling


"Gonz" T o p @ S e c r e t . c o m wrote in message
...

"Silk" wrote in message
...
Gonz wrote:
Customer:

I want to know how long this so called trial is going on.

Support:

If you do feel that this is unacceptable for your connection, you
can call our customer care
team on 0845 142 0000 and they can discuss further options with you,
and arrange a disconnection for you if that is how you feel about
the current situation.


Ha ha. They think they're back in the good old days, for them, of the
Cable monopoly on broadband.


Can you believe this, what Alex Brown said...

"We don't have any over subscribed areas."

LOL
Course you don't.
If you didn't, then you wouldn't be makin such drastic and unwanted
actions, that is infuriatin both your existin customers, and possible
future customers.

Face it...
You're crap now, not that you wasn't before, but you're too expensive
for an ISP, you lied to customers, that was bad...

That thread titled "Telewest secretly capping speeds?"
17,197 views.
That's a lot of people.
Especially when you think that a 10th of that number are significant
in givin results for a survey.


And to now start chargin customers for an itemised bill.

What are you thinkin?!

LOL

  #5  
Old December 10th 06, 06:12 PM posted to uk.telecom.broadband
Colin Wilson
external usenet poster
 
Posts: 850
Default blueyonder and the throttling

And to now start chargin customers for an itemised bill.
What are you thinkin?!


I'd be tempted to hit them with a subject access request under the data
protection act once a year - 10 a year is still cheaper than their fee
for itemised billing, and they have to included it all to comply with
the request.

Then play merry feckin' hell with them getting any problems from the
previous 12 months resolved.
  #6  
Old December 10th 06, 07:18 PM posted to uk.telecom.broadband
Silk
external usenet poster
 
Posts: 203
Default blueyonder and the throttling

Gonz wrote:

"Silk" wrote in message
...
Gonz wrote:
Customer:

I want to know how long this so called trial is going on.

Support:

If you do feel that this is unacceptable for your connection, you can
call our customer care
team on 0845 142 0000 and they can discuss further options with you,
and arrange a disconnection for you if that is how you feel about the
current situation.


Ha ha. They think they're back in the good old days, for them, of the
Cable monopoly on broadband.


Can you believe this, what Alex Brown said...

"We don't have any over subscribed areas."

LOL
Course you don't.
If you didn't, then you wouldn't be makin such drastic and unwanted
actions, that is infuriatin both your existin customers, and possible
future customers.

Face it...
You're crap now, not that you wasn't before, but you're too expensive
for an ISP, you lied to customers, that was bad...

That thread titled "Telewest secretly capping speeds?"
17,197 views.
That's a lot of people.
Especially when you think that a 10th of that number are significant in
givin results for a survey.


I'm glad I'm with a proper ISP. My neighbour has had to spend 40 quid
for a wireless router, even though they already have a perfectly good
one - just a shame they can't use it because of BY nannying.

Even Alex agrees it's stupid.
  #7  
Old December 12th 06, 09:02 AM posted to uk.telecom.broadband
Gonz
external usenet poster
 
Posts: 819
Default blueyonder and the throttling


"Silk" wrote in message
...
Gonz wrote:

"Silk" wrote in message
...
Gonz wrote:
Customer:

I want to know how long this so called trial is going on.

Support:

If you do feel that this is unacceptable for your connection, you
can call our customer care
team on 0845 142 0000 and they can discuss further options with
you, and arrange a disconnection for you if that is how you feel
about the current situation.

Ha ha. They think they're back in the good old days, for them, of
the Cable monopoly on broadband.


Can you believe this, what Alex Brown said...

"We don't have any over subscribed areas."


Even Alex agrees it's stupid.


I can believe that.

  #8  
Old December 12th 06, 09:03 AM posted to uk.telecom.broadband
Gonz
external usenet poster
 
Posts: 819
Default blueyonder and the throttling


"Colin Wilson" wrote in message
t...
And to now start chargin customers for an itemised bill.
What are you thinkin?!


I'd be tempted to hit them with a subject access request under the data
protection act once a year - 10 a year is still cheaper than their fee
for itemised billing, and they have to included it all to comply with
the request.

Then play merry feckin' hell with them getting any problems from the
previous 12 months resolved.

I've heard that they have to provide an itemised bill.
If that's true, then how can they possibly start chargin people for it
now?

 




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