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Trixbox / Asterisk voicemail notification error



 
 
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  #1  
Old December 20th 06, 10:01 PM posted to uk.telecom.voip
Matt
external usenet poster
 
Posts: 141
Default Trixbox / Asterisk voicemail notification error

Hi,

Suddenly started having a problem with voicemail notifications.

All outgoing emails from asterisk are failing.

The error message I get is..

The original message was received at Wed, 20 Dec 2006 21:58:38 GMT
from xxxx.mine.nu [127.0.0.1]

----- The following addresses had permanent fatal errors -----

(reason: 501 5.1.7 Syntax error in mailbox address "[email protected]?"
(non-printable
character))

----- Transcript of session follows -----
.... while talking to xxxxxxx.com.:
MAIL From:[email protected] SIZE=817

501 5.1.7 Syntax error in mailbox address "[email protected]?"
(non-printable character)
501 5.6.0 Data format error


Can anyone point me in the right direction to correct this?

Many thanks


Matthew

  #2  
Old December 20th 06, 10:19 PM posted to uk.telecom.voip
Linker3000
external usenet poster
 
Posts: 41
Default Trixbox / Asterisk voicemail notification error

Matt wrote:
Hi,

Suddenly started having a problem with voicemail notifications.

All outgoing emails from asterisk are failing.

The error message I get is..

The original message was received at Wed, 20 Dec 2006 21:58:38 GMT
from xxxx.mine.nu [127.0.0.1]

----- The following addresses had permanent fatal errors -----

(reason: 501 5.1.7 Syntax error in mailbox address "[email protected]?"
(non-printable
character))

----- Transcript of session follows -----
... while talking to xxxxxxx.com.:
MAIL From:[email protected] SIZE=817

501 5.1.7 Syntax error in mailbox address "[email protected]?"
(non-printable character)
501 5.6.0 Data format error


Can anyone point me in the right direction to correct this?

Many thanks


Matthew

Have you tried the collective wisdom of the Trixbox forums?

  #3  
Old December 21st 06, 11:41 PM posted to uk.telecom.voip
Matt
external usenet poster
 
Posts: 141
Default Trixbox / Asterisk voicemail notification error



Have you tried the collective wisdom of the Trixbox forums?


Afraid so, no response there!

Will keep trying!

Thanks


Matthew

  #4  
Old December 23rd 06, 06:36 PM posted to uk.telecom.voip
ale.cx
external usenet poster
 
Posts: 63
Default Trixbox / Asterisk voicemail notification error


Matt wrote:


Have you tried the collective wisdom of the Trixbox forums?


Afraid so, no response there!

Will keep trying!


tail -f /var/log/maillog, then leave yourself a voicemail, and see what
happens.

alexd

  #5  
Old December 24th 06, 03:12 PM posted to uk.telecom.voip
Matt
external usenet poster
 
Posts: 141
Default Trixbox / Asterisk voicemail notification error


tail -f /var/log/maillog, then leave yourself a voicemail, and see what
happens.

alexd


Thanks for the reply.

I've also checked that other users can send mail ok, its just Asterisk
that has problems!


Dec 24 15:05:54 emssrv03 sendmail[30906]: kBOF5qxn030906:
from=asterisk, size=17820, class=0, nrcpts=1,
,
[email protected]
Dec 24 15:05:55 emssrv03 sendmail[30907]: kBOF5sdg030907:
, size=17949, class=0, nrcpts=1,
, proto=ESMTP,
daemon=MTA, relay=xxxxxx.mine.nu [127.0.0.1]
Dec 24 15:05:55 emssrv03 sendmail[30906]: kBOF5qxn030906: to=MRH Office
, ctladdr=asterisk (5060/502), delay=00:00:03,
xdelay=00:00:01, mailer=relay, pri=47820, relay=[127.0.0.1]
[127.0.0.1], dsn=2.0.0, stat=Sent (kBOF5sdg030907 Message accepted for
delivery)
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907:
,
(5060/502), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=137949,
relay=xxxxxxxxxxx.co.uk. [195.69.95.221], dsn=5.6.0, stat=Data format
error
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907: forward
/var/lib/asterisk/.forward.austrey: Group writable directory
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907: forward
/var/lib/asterisk/.forward: Group writable directory
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907:
kBOF61dg030909: DSN: Data format error
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF61dg030909:
, delay=00:00:00, xdelay=00:00:00,
mailer=local, pri=49187, dsn=2.0.0, stat=Sent

Hope this helps!

Thanks again


Matthew

  #6  
Old December 24th 06, 03:52 PM posted to uk.telecom.voip
Jono
external usenet poster
 
Posts: 1,539
Default Trixbox / Asterisk voicemail notification error

After serious thinking Matt wrote :
tail -f /var/log/maillog, then leave yourself a voicemail, and see what
happens.

alexd


Thanks for the reply.

I've also checked that other users can send mail ok, its just Asterisk
that has problems!


Dec 24 15:05:54 emssrv03 sendmail[30906]: kBOF5qxn030906:
from=asterisk, size=17820, class=0, nrcpts=1,
,
[email protected]
Dec 24 15:05:55 emssrv03 sendmail[30907]: kBOF5sdg030907:
, size=17949, class=0, nrcpts=1,
, proto=ESMTP,
daemon=MTA, relay=xxxxxx.mine.nu [127.0.0.1]
Dec 24 15:05:55 emssrv03 sendmail[30906]: kBOF5qxn030906: to=MRH Office
, ctladdr=asterisk (5060/502), delay=00:00:03,
xdelay=00:00:01, mailer=relay, pri=47820, relay=[127.0.0.1]
[127.0.0.1], dsn=2.0.0, stat=Sent (kBOF5sdg030907 Message accepted for
delivery)
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907:
,
(5060/502), delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=137949,
relay=xxxxxxxxxxx.co.uk. [195.69.95.221], dsn=5.6.0, stat=Data format
error
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907: forward
/var/lib/asterisk/.forward.austrey: Group writable directory
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907: forward
/var/lib/asterisk/.forward: Group writable directory
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF5sdg030907:
kBOF61dg030909: DSN: Data format error
Dec 24 15:06:01 emssrv03 sendmail[30909]: kBOF61dg030909:
, delay=00:00:00, xdelay=00:00:00,
mailer=local, pri=49187, dsn=2.0.0, stat=Sent


I am far from an expert.....and do not understand the
above.....however, I have only experienced problems with Asterisk's
email when the hostname didn't match my fully qualified domeain or
DynDNS hostname.

To be sure, at a console, logged in as root, type:
hostname "matt.dydns.hostname" - then press enter.
(without the quotes & wth your /actual/ hostnam, of course)


  #7  
Old December 24th 06, 04:38 PM posted to uk.telecom.voip
Matt
external usenet poster
 
Posts: 141
Default Trixbox / Asterisk voicemail notification error


I am far from an expert.....and do not understand the
above.....however, I have only experienced problems with Asterisk's
email when the hostname didn't match my fully qualified domeain or
DynDNS hostname.

To be sure, at a console, logged in as root, type:
hostname "matt.dydns.hostname" - then press enter.
(without the quotes & wth your /actual/ hostnam, of course)


Cheers Jono,

host xxxx.mine.nu
xxxx.mine.nu has address 195.69.xx.xxx

where 195.69.xx.xxx is my external IP address.

Cheers

Matthew

  #8  
Old December 25th 06, 08:17 AM posted to uk.telecom.voip
David Quinton
external usenet poster
 
Posts: 57
Default Trixbox / Asterisk voicemail notification error

On 20 Dec 2006 14:01:47 -0800, "Matt"
wrote:
I'm no expert, but have been following this thread with interest.
I've just re-read from the start...

[snip]
----- Transcript of session follows -----
... while talking to xxxxxxx.com.:
MAIL From:[email protected] SIZE=817

501 5.1.7 Syntax error in mailbox address "[email protected]?"
(non-printable character)
501 5.6.0 Data format error


I've just spotted what looks like the culprit - it's displaying in
Agent as what looks like an emboldened pipe character after the
MAIL From:[email protected]

Did you maybe edit your conf files on a Windows machine and upload
them to the linux box?
Or could a control character somehow have got into one of the conf
files (finger problem whilst using a Linux editor)?
--
Locate your Mobile phone: http://www.bizorg.co.uk/news.html
Great gifts: http://www.ThisBritain.com/ASOS_popup.html
  #9  
Old December 25th 06, 11:45 AM posted to uk.telecom.voip
Matt
external usenet poster
 
Posts: 141
Default Trixbox / Asterisk voicemail notification error


David Quinton wrote:

On 20 Dec 2006 14:01:47 -0800, "Matt"
wrote:
I'm no expert, but have been following this thread with interest.
I've just re-read from the start...

[snip]
----- Transcript of session follows -----
... while talking to xxxxxxx.com.:
MAIL From:[email protected] SIZE=817

501 5.1.7 Syntax error in mailbox address "[email protected]?"
(non-printable character)
501 5.6.0 Data format error


I've just spotted what looks like the culprit - it's displaying in
Agent as what looks like an emboldened pipe character after the
MAIL From:[email protected]

Did you maybe edit your conf files on a Windows machine and upload
them to the linux box?
Or could a control character somehow have got into one of the conf
files (finger problem whilst using a Linux editor)?
--


Cheers Dave,

All files edited via linux - but could have been finger trouble!

Any idea which file it may be????

Merry Christmas!

  #10  
Old December 27th 06, 07:54 AM posted to uk.telecom.voip
David Quinton
external usenet poster
 
Posts: 57
Default Trixbox / Asterisk voicemail notification error

On 25 Dec 2006 03:45:37 -0800, "Matt"
wrote:

Cheers Dave,

All files edited via linux - but could have been finger trouble!

Any idea which file it may be????


Don't get TOO excited - it's only a suggested reason!

In my (Debian, "normal" Asterisk) installation, the notification email
addresses are in voicemail.conf.
Lines like:-
2001 = 8383,Sidney

My suspicion is that the "rogue character" might be after the "@".

HTH
--
Locate your Mobile phone: http://www.bizorg.co.uk/news.html
Great gifts: http://www.ThisBritain.com/ASOS_popup.html
 




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