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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Virgin broadband - false claims on TV



 
 
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  #1  
Old February 9th 07, 07:09 PM posted to uk.telecom.broadband
Mal
external usenet poster
 
Posts: 5
Default Virgin broadband - false claims on TV

Virgin are currently running TV adverts which are false and misleading.
They claim that they offer UNLIMITED use. This is not correct as they only
allow a specified amount of data per month. This includes everything, from
data sent and received, also all acknowledgements, page refreshes, email and
news. It also includes unsolicited traffic, port scanning and pings.

So once again, the Advertising Standards Authority need to look at false
claims in adverts. Virgin is expensive compared to others, is not 3 times
faster than 8Mbps Tiscali and has a maximum data transfer to and from the PC
of 20GB per month.

If only Virgin would stop telling porkies.


  #2  
Old February 9th 07, 07:20 PM posted to uk.telecom.broadband
dave @ stejonda
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Posts: 210
Default Virgin broadband - false claims on TV

In message , Mal
writes
Virgin are currently running TV adverts which are false and misleading.
They claim that they offer UNLIMITED use. This is not correct as they only
allow a specified amount of data per month. This includes everything, from
data sent and received, also all acknowledgements, page refreshes, email and
news. It also includes unsolicited traffic, port scanning and pings.

So once again, the Advertising Standards Authority need to look at false
claims in adverts. Virgin is expensive compared to others, is not 3 times
faster than 8Mbps Tiscali and has a maximum data transfer to and from the PC
of 20GB per month.

If only Virgin would stop telling porkies.

What did the ASA say when you filed a complaint?

--
dave @ stejonda
  #3  
Old February 9th 07, 07:23 PM posted to uk.telecom.broadband
{{{{{Welcome}}}}}
external usenet poster
 
Posts: 908
Default Virgin broadband - false claims on TV

Thus spaketh Mal:
Virgin are currently running TV adverts which are false and
misleading. They claim that they offer UNLIMITED use. This is not
correct as they only allow a specified amount of data per month. This
includes everything, from data sent and received, also all
acknowledgements, page refreshes, email and news. It also includes
unsolicited traffic, port scanning and pings.
So once again, the Advertising Standards Authority need to look at
false claims in adverts. Virgin is expensive compared to others, is
not 3 times faster than 8Mbps Tiscali and has a maximum data transfer
to and from the PC of 20GB per month.

If only Virgin would stop telling porkies.



If you are talking about their ADSL service, then since 8th Feb they
have switched from having a cap to unlimited subject to FUP, same as xTW
cable broadband.


--
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  #4  
Old February 9th 07, 07:41 PM posted to uk.telecom.broadband
Xeonwales
external usenet poster
 
Posts: 77
Default Virgin broadband - false claims on TV

On 9 Feb, 19:20, "dave @ stejonda" no$spam!delete&abuse
wrote:
In message , Mal
writesVirgin are currently running TV adverts which are false and misleading.
They claim that they offer UNLIMITED use. This is not correct as they only
allow a specified amount of data per month. This includes everything, from
data sent and received, also all acknowledgements, page refreshes, email and
news. It also includes unsolicited traffic, port scanning and pings.


So once again, the Advertising Standards Authority need to look at false
claims in adverts. Virgin is expensive compared to others, is not 3 times
faster than 8Mbps Tiscali and has a maximum data transfer to and from the PC
of 20GB per month.


If only Virgin would stop telling porkies.


What did the ASA say when you filed a complaint?

--
dave @ stejonda


Both Virgin Cable & ADSL are unliminted (subject to fair use policy).
There is NO fixed cap on either service.

Also, Virgin Media Cable offer Broadband @ up-to 10Mb (& Up-to 50Mb
coming soon).

As far as i know, the 50Mb service will be the same price as the
current 10Mb

Hope this helps

  #5  
Old February 9th 07, 09:50 PM posted to uk.telecom.broadband
meggahurtz
external usenet poster
 
Posts: 47
Default Virgin broadband - false claims on TV


"Xeonwales" wrote in message
oups.com...
(& Up-to 50Mb
coming soon).

As far as i know, the 50Mb service will be the same price as the
current 10Mb


Do you have hard evidence to back these claims?


  #6  
Old February 10th 07, 01:21 AM posted to uk.telecom.broadband
Mark McIntyre
external usenet poster
 
Posts: 1,835
Default Virgin broadband - false claims on TV

On Fri, 9 Feb 2007 19:09:37 -0000, in uk.telecom.broadband , "Mal"
wrote:

Virgin are currently running TV adverts which are false and misleading.


You might want to check your facts - Virgin recently changed the
structure of their offerings.

So once again, the Advertising Standards Authority need to look at false
claims in adverts.


Did you file a complaint?

--
Mark McIntyre
  #7  
Old February 10th 07, 02:54 AM posted to uk.telecom.broadband
Ivor Jones
external usenet poster
 
Posts: 3,969
Default Virgin broadband - false claims on TV

"Xeonwales" wrote in message
oups.com

[snip]

Both Virgin Cable & ADSL are unliminted (subject to fair
use policy). There is NO fixed cap on either service.


The word "unlimited" means precisely that, NO limits.

The mere existence of a "fair usage" policy *is* a cap, albeit not a fixed
one. They can limit your usage, therefore by definition it is *not*
UNlimited.


Ivor


  #9  
Old February 10th 07, 09:22 AM posted to uk.telecom.broadband
Alex Brown
external usenet poster
 
Posts: 185
Default Virgin broadband - false claims on TV

On Fri, 09 Feb 2007 21:50:02 GMT, "Meggahurtz"
wrote:


As far as i know, the 50Mb service will be the same price as the
current 10Mb


Do you have hard evidence to back these claims?


No - this is all speculation.

We're intending to offer a service at some point in the future, and
further details will be made available closer to the time.

HTH



Alex

--
Alex Brown
Senior Product Manager
Product Management, Virgin Media
  #10  
Old February 10th 07, 09:24 AM posted to uk.telecom.broadband
Cullen Skink
external usenet poster
 
Posts: 6
Default Virgin broadband - false claims on TV

"Ivor Jones" wrote in message
...
"Xeonwales" wrote in message
oups.com

[snip]

Both Virgin Cable & ADSL are unliminted (subject to fair
use policy). There is NO fixed cap on either service.


The word "unlimited" means precisely that, NO limits.

The mere existence of a "fair usage" policy *is* a cap, albeit not a
fixed one. They can limit your usage, therefore by definition it is
*not* UNlimited.


ISPs have been getting away with that since the dialup days. I don't
know how/why they can but they do.


 




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