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Old February 3rd 20, 12:55 PM posted to uk.telecom.broadband
www.GymRatZ.co.uk
external usenet poster
 
Posts: 254
Default Zen Internet Nationwide Outage

On 03/02/2020 11:55, Jeff Layman wrote:
On 03/02/20 11:44, Richard Tobin wrote:
In article ,
www.GymRatZ.co.uk wrote:

When I tried to contact them around 08:30 the tech support/fault line
said "We are experiencing extremely high levels of calls, there has been
a network failure around 04:30 that has is affecting all broadband
customers, our engineers are working on the to resolve the fault"* or
words to that effect.


It doesn't appear to have affected my connection.


Nor mine. Been up since 0845. I didn't know there had been a problem
until I read the OP.


I had to give them a reality check on Twitter.
https://twitter.com/ZenInternetHelp/...52543565553665