A Broadband and ADSL forum. BroadbanterBanter

Welcome to BroadbanterBanter.

You are currently viewing as a guest which gives you limited access to view most discussions and other FREE features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today.

Go Back   Home » BroadbanterBanter forum » Newsgroup Discussions » uk.telecom.voip (UK VOIP)
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

uk.telecom.voip (UK VOIP) (uk.telecom.voip) Discussion of topics relevant to packet based voice technologies including Voice over IP (VoIP), Fax over IP (FoIP), Voice over Frame Relay (VoFR), Voice over Broadband (VoB) and Voice on the Net (VoN) as well as service providers, hardware and software for use with these technologies. Advertising is not allowed.

Routing issue voip.co.uk



 
 
Thread Tools Display Modes
  #1  
Old June 25th 07, 09:56 PM posted to uk.telecom.voip
BC
external usenet poster
 
Posts: 85
Default Routing issue voip.co.uk

A work colleague has signed up for an account with voip.co.uk and she
has been issued with a Walsall number in the format of 01922 66xxxx.

She has set up her account with a Linksys SPA2102 and she can make
outgoing calls without a problem, incoming calls is another story.

Calls from a BT landline connect without fail. Calls from a Virginmedia
landline & Vodafone mobile both fail. When I try to call from my Virgin
Mobile occasionally the call will connect, most times I get "The number
you have dialled has not been recognised."

I guess this is a routing issue but I don't understand why my calls
occasionally get through. I called Virgin Mobile customer services and
they have passed the details to their tech guys and will get back to me.

If she reports this to voip.co.uk will they be able to sort the routing
problem with the other telco's?

UKphoneinfo.com reports 01922 66 as being available since Feb 02 so
surely this problem shouldn't exist?
  #2  
Old June 25th 07, 09:57 PM posted to uk.telecom.voip
BC
external usenet poster
 
Posts: 85
Default Routing issue voip.co.uk

BC wrote:


UKphoneinfo.com reports 01922 66 as being available since Feb 02 so
surely this problem shouldn't exist?


Sorry, that should be Feb '05.
  #3  
Old June 25th 07, 10:13 PM posted to uk.telecom.voip
Paul Cupis
external usenet poster
 
Posts: 802
Default Routing issue voip.co.uk

BC wrote:
If she reports this to voip.co.uk will they be able to sort the routing
problem with the other telco's?


She should report it to her provider. It is possible that some operators
have not been advised of the range or otherwise have not built it.
Normally this would mean that calls either work or do not work, whereas
you say that they do sometimes work - this may indicate that the problem
is elsewhere, or that VM use multiple routes to get to voip.co.uk (or
their upstream).
  #4  
Old June 25th 07, 10:30 PM posted to uk.telecom.voip
Brian A
external usenet poster
 
Posts: 1,037
Default Routing issue voip.co.uk

On Mon, 25 Jun 2007 22:13:31 +0100, Paul Cupis
wrote:

BC wrote:
If she reports this to voip.co.uk will they be able to sort the routing
problem with the other telco's?


She should report it to her provider. It is possible that some operators
have not been advised of the range or otherwise have not built it.
Normally this would mean that calls either work or do not work, whereas
you say that they do sometimes work - this may indicate that the problem
is elsewhere, or that VM use multiple routes to get to voip.co.uk (or
their upstream).

I am currently using Virgin Mobile. I can call my voip.co.uk number
with no problem at all. I can receive calls from Orange and '3' and O2
OK but don't know about vodafone. However, the set up is slightly
different to yours. I have the voip.co.uk account registering with
voxalot. Then I register voxalot with my ATA.
Calls to voip numbers, in general, from 18185/1899 take a while to
connect. Generally they are OK but can sometimes be a bit hit and
miss.
Calls to my line from BT are usually OK and so are calls from Telewest
area landlines.

---
Remove 'no_spam_' from email address.

Sign the petition to get High Definition TV via Freeview.
Get your friends to sign too!
Ofcom want to auction off the spectrum needed for Hi Def.
TV.
http://petitions.pm.gov.uk/High-Definition/
---
  #5  
Old June 26th 07, 12:17 AM posted to uk.telecom.voip
Linker3000
external usenet poster
 
Posts: 83
Default Routing issue voip.co.uk

BC wrote:
A work colleague has signed up for an account with voip.co.uk and she
has been issued with a Walsall number in the format of 01922 66xxxx.

She has set up her account with a Linksys SPA2102 and she can make
outgoing calls without a problem, incoming calls is another story.

Calls from a BT landline connect without fail. Calls from a Virginmedia
landline & Vodafone mobile both fail. When I try to call from my Virgin
Mobile occasionally the call will connect, most times I get "The number
you have dialled has not been recognised."

I guess this is a routing issue but I don't understand why my calls
occasionally get through. I called Virgin Mobile customer services and
they have passed the details to their tech guys and will get back to me.

If she reports this to voip.co.uk will they be able to sort the routing
problem with the other telco's?

UKphoneinfo.com reports 01922 66 as being available since Feb 02 so
surely this problem shouldn't exist?



Report it and they will investigate. We had problems with some of our
office numbers (we have 30 offices) after they were reallocated to a
company providing carrier preselect (CPS) for us. It took about 2 weeks
to have things sorted and it was down to the CPS company, but voip.co.uk
got on the case and pestered them until they sorted it.

L3K
  #6  
Old June 26th 07, 06:39 AM posted to uk.telecom.voip
BC
external usenet poster
 
Posts: 85
Default Routing issue voip.co.uk

Brian A wrote:

I am currently using Virgin Mobile. I can call my voip.co.uk number
with no problem at all. I can receive calls from Orange and '3' and O2
OK but don't know about vodafone. However, the set up is slightly
different to yours. I have the voip.co.uk account registering with
voxalot. Then I register voxalot with my ATA.
Calls to voip numbers, in general, from 18185/1899 take a while to
connect. Generally they are OK but can sometimes be a bit hit and
miss.
Calls to my line from BT are usually OK and so are calls from Telewest
area landlines.


Yes I have no problem with my voip.co.uk number which is 0121 270xxxx
but there does appear to be a problem with 01922 66xxxx.

She has sent a secure message to voip.co.uk support so we'll see what
they say.
  #7  
Old June 26th 07, 09:37 AM posted to uk.telecom.voip
Adam Lipscombe
external usenet poster
 
Posts: 75
Default Routing issue voip.co.uk


I would report to voip.co.uk.
I have has 2 accounts with them for 6 months and their support has been first class.


Adam

BC wrote:
A work colleague has signed up for an account with voip.co.uk and she
has been issued with a Walsall number in the format of 01922 66xxxx.

She has set up her account with a Linksys SPA2102 and she can make
outgoing calls without a problem, incoming calls is another story.

Calls from a BT landline connect without fail. Calls from a Virginmedia
landline & Vodafone mobile both fail. When I try to call from my Virgin
Mobile occasionally the call will connect, most times I get "The number
you have dialled has not been recognised."

I guess this is a routing issue but I don't understand why my calls
occasionally get through. I called Virgin Mobile customer services and
they have passed the details to their tech guys and will get back to me.

If she reports this to voip.co.uk will they be able to sort the routing
problem with the other telco's?

UKphoneinfo.com reports 01922 66 as being available since Feb 02 so
surely this problem shouldn't exist?

 




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
VoIP Buster.. Outgoing CLI... Routing sean uk.telecom.voip (UK VOIP) 5 April 22nd 06 07:45 AM
Unusual Issue(s) with voip.co.uk Jono uk.telecom.voip (UK VOIP) 2 February 1st 06 09:30 PM
Wierd Routing Issue Jono uk.telecom.voip (UK VOIP) 12 September 29th 05 06:28 PM
Routing Alan Walker uk.comp.home-networking (UK home networking) 3 May 15th 05 01:08 PM
Noodle issue details of VoIP service Sunil Sood uk.telecom.broadband (UK broadband) 0 June 16th 04 02:29 PM


All times are GMT +1. The time now is 09:39 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.Content Relevant URLs by vBSEO 2.4.0
Copyright 2004-2019 BroadbanterBanter.
The comments are property of their posters.