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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Is it true that Tiscali are switching people to Tiscali LLU?



 
 
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  #1  
Old January 22nd 08, 08:37 PM posted to uk.telecom.broadband
Chris
external usenet poster
 
Posts: 151
Default Is it true that Tiscali are switching people to Tiscali LLU?

Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?
If so, can anything be done about it?
--
Chris
  #2  
Old January 22nd 08, 09:02 PM posted to uk.telecom.broadband
Simon Higgs
external usenet poster
 
Posts: 5
Default Is it true that Tiscali are switching people to Tiscali LLU?

Chris ] wrote:

Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?


http://www.thinkbroadband.com/news/3...grating-pipex-
users-to-its-own-platform.html

If so, can anything be done about it?


Vote with your feet?

S.

  #3  
Old January 22nd 08, 10:10 PM posted to uk.telecom.broadband
Yellow
external usenet poster
 
Posts: 38
Default Is it true that Tiscali are switching people to Tiscali LLU?

Simon Higgs ] said:
Chris ] wrote:

Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?


http://www.thinkbroadband.com/news/3...grating-pipex-
users-to-its-own-platform.html

If so, can anything be done about it?


Vote with your feet?


Not so easy when you still have time to run on your 12 months.

Out of interest, are then any migration issues when you do want to move
only to find you have be transferred to LLU? Is it still seamless?
  #4  
Old January 22nd 08, 10:24 PM posted to uk.telecom.broadband
Eeyore
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Posts: 3,222
Default Is it true that Tiscali are switching people to Tiscali LLU?



Yellow wrote:

Simon Higgs ] said:
Chris ] wrote:

Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?


http://www.thinkbroadband.com/news/3...grating-pipex-
users-to-its-own-platform.html

If so, can anything be done about it?


Vote with your feet?


Not so easy when you still have time to run on your 12 months.

Out of interest, are then any migration issues when you do want to move
only to find you have be transferred to LLU? Is it still seamless?


From what I've heard (if you're using Tiscali's phone service too) you'll have
to pay BT 120 or so for a 'new line' to go back to them.

If it's just broadband then you need to find an ISP that'll accept LLU MACs.

Graham


  #5  
Old January 22nd 08, 10:51 PM posted to uk.telecom.broadband
Kit
external usenet poster
 
Posts: 102
Default Is it true that Tiscali are switching people to Tiscali LLU?

In article , Yellow
wrote:

Simon Higgs ] said:
Chris ] wrote:

Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?


http://www.thinkbroadband.com/news/3...grating-pipex-
users-to-its-own-platform.html

If so, can anything be done about it?


Vote with your feet?


Not so easy when you still have time to run on your 12 months.


Surely if they change the contract the original contract time is no
longed valid and there is a new contract with new terms. If you do
nothing you are implicitly accepting the new contract terms. However,
if you do not wish to accept the new contract you should be able to
withdraw without penalty. So write and tell them you are not accepting
the new contract and that if they object you will see them in court.

Chances are that even if they believe they are right they won't let it
go to court because even if they won their legal costs would be more
than they'd get from you in cancellation fees.

Kit
  #6  
Old January 22nd 08, 11:39 PM posted to uk.telecom.broadband
Gaz
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Posts: 648
Default Is it true that Tiscali are switching people to Tiscali LLU?

Chris wrote:
Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?
If so, can anything be done about it?


Your contract is to recieve BB, how they do it is not your concern, and
certainly does not form part of the agreement.

The LLU service provided by Sky is far better then that provided by BT. BT
said that my line was to poor to ever provision broadband on, following a
visit from BT, a year later, i get sky BB with a 3mb adsl2 service.

Gaz


  #7  
Old January 23rd 08, 08:20 AM posted to uk.telecom.broadband
Herman
external usenet poster
 
Posts: 37
Default Is it true that Tiscali are switching people to Tiscali LLU?

"Kit" wrote in message
...
In article , Yellow
wrote:

Simon Higgs ] said:
Chris ] wrote:

Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?

http://www.thinkbroadband.com/news/3...grating-pipex-
users-to-its-own-platform.html

If so, can anything be done about it?

Vote with your feet?


Not so easy when you still have time to run on your 12 months.


Surely if they change the contract the original contract time is no
longed valid and there is a new contract with new terms. If you do
nothing you are implicitly accepting the new contract terms. However,
if you do not wish to accept the new contract you should be able to
withdraw without penalty. So write and tell them you are not accepting
the new contract and that if they object you will see them in court.

Chances are that even if they believe they are right they won't let it
go to court because even if they won their legal costs would be more
than they'd get from you in cancellation fees.

Kit


But the contract will describe the services provided, not the method of
delivery to you.



  #8  
Old January 23rd 08, 09:34 AM posted to uk.telecom.broadband
Martin
external usenet poster
 
Posts: 47
Default Is it true that Tiscali are switching people to Tiscali LLU?

On Tue, 22 Jan 2008 22:51:24 +0000, Kit wrote:

In article , Yellow
wrote:

Simon Higgs ] said:
Chris ] wrote:

Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?

http://www.thinkbroadband.com/news/3...grating-pipex-
users-to-its-own-platform.html

If so, can anything be done about it?

Vote with your feet?


Not so easy when you still have time to run on your 12 months.


Surely if they change the contract the original contract time is no
longed valid and there is a new contract with new terms. If you do
nothing you are implicitly accepting the new contract terms. However,
if you do not wish to accept the new contract you should be able to
withdraw without penalty. So write and tell them you are not accepting
the new contract and that if they object you will see them in court.

Chances are that even if they believe they are right they won't let it
go to court because even if they won their legal costs would be more
than they'd get from you in cancellation fees.


If Tiscali in UK behave the same way as Tiscali in the Netherlands they employ a
legal company to collect fees. The legal company will threaten you with the
bailiffs.
--

Martin

  #9  
Old January 23rd 08, 09:56 AM posted to uk.telecom.broadband
Bill Ridgeway
external usenet poster
 
Posts: 114
Default Is it true that Tiscali are switching people to Tiscali LLU?

"Kit" wrote in message
...
In article , Yellow
wrote:

Simon Higgs ] said:
Chris ] wrote:

Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?

http://www.thinkbroadband.com/news/3...grating-pipex-
users-to-its-own-platform.html

If so, can anything be done about it?

Vote with your feet?


Not so easy when you still have time to run on your 12 months.


Surely if they change the contract the original contract time is no
longed valid and there is a new contract with new terms. If you do
nothing you are implicitly accepting the new contract terms. However,
if you do not wish to accept the new contract you should be able to
withdraw without penalty. So write and tell them you are not accepting
the new contract and that if they object you will see them in court.

Chances are that even if they believe they are right they won't let it
go to court because even if they won their legal costs would be more
than they'd get from you in cancellation fees.

Kit


Kit wrote Surely if they change the contract the original contract time is
no longed valid and there is a new contract with new terms Have a look at
the contract. I wouldn't be surprised to see a 'we can do anything we like
and by accepting this contract you have agreed' term. Many service
suppliers (power, telephone, ISP etc) seem to nowadays. There was a time
when the customer was King and the customer was always right!!

Bill Ridgeway


  #10  
Old January 23rd 08, 09:56 AM posted to uk.telecom.broadband
Chris
external usenet poster
 
Posts: 151
Default Is it true that Tiscali are switching people to Tiscali LLU?

In article , Yellow
writes
Simon Higgs ] said:
Chris ] wrote:


Is it true that Tiscali are switching people to Tiscali LLU?
Without telling them?
If so, can anything be done about it?


Vote with your feet?


Not so easy when you still have time to run on your 12 months.


True - and that is my situation.
I am paying Pipex for ADSL and phone calls
but paying BT for line rental.
If I got switched to LLU, would the line rental payments to BT stop?
What would actually happen?
What should I watch for to know whether such LLU switching has happened?
--
Chris
 




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