A Broadband and ADSL forum. BroadbanterBanter

Welcome to BroadbanterBanter.

You are currently viewing as a guest which gives you limited access to view most discussions and other FREE features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today.

Go Back   Home » BroadbanterBanter forum » Newsgroup Discussions » uk.telecom.broadband (UK broadband)
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

How bad can it get?



 
 
Thread Tools Display Modes
  #1  
Old April 24th 08, 05:45 PM posted to uk.telecom.broadband
The Natural Philosopher
external usenet poster
 
Posts: 1,000
Default How bad can it get?

Seriously.

Today
16:55 308 kbps (38.5kB/s) 378 kbps (47.3kB/s)
16:54 281 kbps (35.1kB/s) 376 kbps (47kB/s)
15:26 424 kbps (53kB/s) 379 kbps (47.4kB/s)
14:50 421 kbps (52.6kB/s) 313 kbps (39.1kB/s)
14:07 371 kbps (46.4kB/s) 379 kbps (47.4kB/s)
12:40 363 kbps (45.4kB/s) 378 kbps (47.3kB/s)
11:22 568 kbps (71kB/s) 378 kbps (47.3kB/s)
10:56 760 kbps (95kB/s) 377 kbps (47.1kB/s)
10:46 620 kbps (77.5kB/s) 379 kbps (47.4kB/s)
10:32 635 kbps (79.4kB/s) 378 kbps (47.3kB/s)
09:08 2947 kbps (368kB/s) 378 kbps (47.3kB/s)
01:37 2895 kbps (362kB/s) 286 kbps (35.8kB/s)
00:45 3388 kbps (424kB/s) 376 kbps (47kB/s)
===========================================
Wed 22nd April 2008
17:05 398 kbps (49.8kB/s) 378 kbps (47.3kB/s)
16:55 485 kbps (60.6kB/s) 315 kbps (39.4kB/s)
15:45 469 kbps (58.6kB/s) 377 kbps (47.1kB/s)
15:30 451 kbps (56.4kB/s) 356 kbps (44.5kB/s)
14:56 678 kbps (84.8kB/s) 378 kbps (47.3kB/s)
14:43 387 kbps (48.4kB/s) 377 kbps (47.1kB/s)
13:54 314 kbps (39.3kB/s) 366 kbps (45.8kB/s)
13:21 300 kbps (37.5kB/s) 373 kbps (46.6kB/s)
13:17 281 kbps (35.1kB/s) 338 kbps (42.3kB/s)
13:12 301 kbps (37.6kB/s) 316 kbps (39.5kB/s)
13:08 275 kbps (34.4kB/s) 376 kbps (47kB/s)
13:05 309 kbps (38.6kB/s) 377 kbps (47.1kB/s)

download stats.

Clara say 'unless it goes below 256k for three days in a row, we can't
get BT to take action'.

Consistently connected at 3Mbps, no packet loss anywhere..


Congested backhaul?

What this implies is that BT regard the minimum acceptable speed for
ADSL max as 256k....

Even at 20:1 contention on an 8Mbps circuit, that's 400Kbps.

Who know what BT's service levels actually are..

I am getting VERY unhappy, but cant seem to find the right person to
fume at..


  #2  
Old April 24th 08, 07:11 PM posted to uk.telecom.broadband
David
external usenet poster
 
Posts: 498
Default How bad can it get?



"The Natural Philosopher" wrote in message
...
..

Clara say 'unless it goes below 256k for three days in a row, we can't get
BT to take action'.


Well that is better than Tesco they will not do anything unless going below
200k.

But I must say it as not gone low since I complained.

--
Regards,
David

Please reply to News Group

  #3  
Old April 24th 08, 07:33 PM posted to uk.telecom.broadband
Andrew Sayers
external usenet poster
 
Posts: 102
Default How bad can it get?

The Natural Philosopher wrote:

Seriously.

Today
16:55 308 kbps (38.5kB/s) 378 kbps (47.3kB/s)
16:54 281 kbps (35.1kB/s) 376 kbps (47kB/s)
15:26 424 kbps (53kB/s) 379 kbps (47.4kB/s)
14:50 421 kbps (52.6kB/s) 313 kbps (39.1kB/s)
14:07 371 kbps (46.4kB/s) 379 kbps (47.4kB/s)
12:40 363 kbps (45.4kB/s) 378 kbps (47.3kB/s)
11:22 568 kbps (71kB/s) 378 kbps (47.3kB/s)
10:56 760 kbps (95kB/s) 377 kbps (47.1kB/s)
10:46 620 kbps (77.5kB/s) 379 kbps (47.4kB/s)
10:32 635 kbps (79.4kB/s) 378 kbps (47.3kB/s)
09:08 2947 kbps (368kB/s) 378 kbps (47.3kB/s)
01:37 2895 kbps (362kB/s) 286 kbps (35.8kB/s)
00:45 3388 kbps (424kB/s) 376 kbps (47kB/s)
===========================================
Wed 22nd April 2008
17:05 398 kbps (49.8kB/s) 378 kbps (47.3kB/s)
16:55 485 kbps (60.6kB/s) 315 kbps (39.4kB/s)
15:45 469 kbps (58.6kB/s) 377 kbps (47.1kB/s)
15:30 451 kbps (56.4kB/s) 356 kbps (44.5kB/s)
14:56 678 kbps (84.8kB/s) 378 kbps (47.3kB/s)
14:43 387 kbps (48.4kB/s) 377 kbps (47.1kB/s)
13:54 314 kbps (39.3kB/s) 366 kbps (45.8kB/s)
13:21 300 kbps (37.5kB/s) 373 kbps (46.6kB/s)
13:17 281 kbps (35.1kB/s) 338 kbps (42.3kB/s)
13:12 301 kbps (37.6kB/s) 316 kbps (39.5kB/s)
13:08 275 kbps (34.4kB/s) 376 kbps (47kB/s)
13:05 309 kbps (38.6kB/s) 377 kbps (47.1kB/s)

download stats.

Clara say 'unless it goes below 256k for three days in a row, we can't
get BT to take action'.

Consistently connected at 3Mbps, no packet loss anywhere..


Ask for a MAC code and try another more helpful ISP? Newnet are good, and reasonably
priced and Zen are excellent if a little pricey.




Congested backhaul?

What this implies is that BT regard the minimum acceptable speed for
ADSL max as 256k....

Even at 20:1 contention on an 8Mbps circuit, that's 400Kbps.

Who know what BT's service levels actually are..

I am getting VERY unhappy, but cant seem to find the right person to
fume at..

--

Andrew Sayers
  #4  
Old April 24th 08, 08:23 PM posted to uk.telecom.broadband
Eeyore
external usenet poster
 
Posts: 3,222
Default How bad can it get?



Andrew Sayers wrote:

The Natural Philosopher wrote:

Consistently connected at 3Mbps, no packet loss anywhere..


Ask for a MAC code and try another more helpful ISP? Newnet are good, and reasonably
priced and Zen are excellent if a little pricey.


Idnet are the same price as Zen for the popular packages yet offer more included GB and
are equally excellent if not better plus have no fixed contract term requiring only the
usual one month's notice.

Mention me when you join and get 10 off your first month too (email me for details).


Congested backhaul?


I can't really see any other explanation. I NEVER get this with Idnet, which regularly
provides 6-7 Mbps when tested.

Graham

  #5  
Old April 24th 08, 08:48 PM posted to uk.telecom.broadband
The Natural Philosopher
external usenet poster
 
Posts: 1,000
Default How bad can it get?

Andrew Sayers wrote:
The Natural Philosopher wrote:

Seriously.

Today
16:55 308 kbps (38.5kB/s) 378 kbps (47.3kB/s)
16:54 281 kbps (35.1kB/s) 376 kbps (47kB/s)
15:26 424 kbps (53kB/s) 379 kbps (47.4kB/s)
14:50 421 kbps (52.6kB/s) 313 kbps (39.1kB/s)
14:07 371 kbps (46.4kB/s) 379 kbps (47.4kB/s)
12:40 363 kbps (45.4kB/s) 378 kbps (47.3kB/s)
11:22 568 kbps (71kB/s) 378 kbps (47.3kB/s)
10:56 760 kbps (95kB/s) 377 kbps (47.1kB/s)
10:46 620 kbps (77.5kB/s) 379 kbps (47.4kB/s)
10:32 635 kbps (79.4kB/s) 378 kbps (47.3kB/s)
09:08 2947 kbps (368kB/s) 378 kbps (47.3kB/s)
01:37 2895 kbps (362kB/s) 286 kbps (35.8kB/s)
00:45 3388 kbps (424kB/s) 376 kbps (47kB/s)
===========================================
Wed 22nd April 2008
17:05 398 kbps (49.8kB/s) 378 kbps (47.3kB/s)
16:55 485 kbps (60.6kB/s) 315 kbps (39.4kB/s)
15:45 469 kbps (58.6kB/s) 377 kbps (47.1kB/s)
15:30 451 kbps (56.4kB/s) 356 kbps (44.5kB/s)
14:56 678 kbps (84.8kB/s) 378 kbps (47.3kB/s)
14:43 387 kbps (48.4kB/s) 377 kbps (47.1kB/s)
13:54 314 kbps (39.3kB/s) 366 kbps (45.8kB/s)
13:21 300 kbps (37.5kB/s) 373 kbps (46.6kB/s)
13:17 281 kbps (35.1kB/s) 338 kbps (42.3kB/s)
13:12 301 kbps (37.6kB/s) 316 kbps (39.5kB/s)
13:08 275 kbps (34.4kB/s) 376 kbps (47kB/s)
13:05 309 kbps (38.6kB/s) 377 kbps (47.1kB/s)

download stats.

Clara say 'unless it goes below 256k for three days in a row, we can't
get BT to take action'.

Consistently connected at 3Mbps, no packet loss anywhere..


Ask for a MAC code and try another more helpful ISP? Newnet are good, and reasonably
priced and Zen are excellent if a little pricey.


I do not think this is Claras fault. I think they are being honest
insofar as the poor support bloke understands things.


I am going to try speed tests with other people in the village: I
suspect its BT's IPStream service that is shagged.

Since there is no LLU here, that probably means no other ISP will do any
better.

What I need to know is what BT's service limits are, and how far I have
to go in rubbing their noses in the situation.


  #6  
Old April 24th 08, 08:49 PM posted to uk.telecom.broadband
The Natural Philosopher
external usenet poster
 
Posts: 1,000
Default How bad can it get?

Eeyore wrote:

Andrew Sayers wrote:

The Natural Philosopher wrote:
Consistently connected at 3Mbps, no packet loss anywhere..

Ask for a MAC code and try another more helpful ISP? Newnet are good, and reasonably
priced and Zen are excellent if a little pricey.


Idnet are the same price as Zen for the popular packages yet offer more included GB and
are equally excellent if not better plus have no fixed contract term requiring only the
usual one month's notice.

Mention me when you join and get 10 off your first month too (email me for details).


Congested backhaul?


I can't really see any other explanation. I NEVER get this with Idnet, which regularly
provides 6-7 Mbps when tested.


Ah, but you don't live here either, with respect. Its not a big place
and I think all our data comes in on a little bean can microwave dish,.


Graham

  #7  
Old April 24th 08, 08:58 PM posted to uk.telecom.broadband
Nick
external usenet poster
 
Posts: 227
Default How bad can it get?

Eeyore wrote:

Andrew Sayers wrote:

The Natural Philosopher wrote:
Consistently connected at 3Mbps, no packet loss anywhere..

Ask for a MAC code and try another more helpful ISP? Newnet are good, and reasonably
priced and Zen are excellent if a little pricey.


Idnet are the same price as Zen for the popular packages yet offer more included GB and
are equally excellent if not better plus have no fixed contract term requiring only the
usual one month's notice.

Mention me when you join and get 10 off your first month too (email me for details).


Congested backhaul?


I can't really see any other explanation. I NEVER get this with Idnet, which regularly
provides 6-7 Mbps when tested.

Graham


You are starting to sound like a IDNET fanboi ;o)

To be fair my IDNET account does get slower in the evening, it seems to
go from 5.5 Mb/s at non congested times all the way down to 5.0 Mb/s
during the evening peak.
  #8  
Old April 24th 08, 10:21 PM posted to uk.telecom.broadband
Kit
external usenet poster
 
Posts: 102
Default How bad can it get?

In article , The Natural
Philosopher wrote:

Andrew Sayers wrote:
The Natural Philosopher wrote:



download stats.

Clara say 'unless it goes below 256k for three days in a row, we can't
get BT to take action'.

Consistently connected at 3Mbps, no packet loss anywhere..


Ask for a MAC code and try another more helpful ISP? Newnet are good, and
reasonably
priced and Zen are excellent if a little pricey.


I do not think this is Claras fault. I think they are being honest
insofar as the poor support bloke understands things.


I am going to try speed tests with other people in the village: I
suspect its BT's IPStream service that is shagged.

Since there is no LLU here, that probably means no other ISP will do any
better.

What I need to know is what BT's service limits are, and how far I have
to go in rubbing their noses in the situation.


For over a year I had similar bad speeds to yours (it averaged less
than 500Kbps for most of the day). Over and over I was told by Nildram
(my ISP then) exactly what you've been told by Clara. That it was BTs
fault and/or that my exchange was congested.

I switched to a different ISP, an entanet reseller, that cost me 10
per month less than Nildram and gave me a bigger download allowance. So
even if Nildram had been correct about exchange congestion and download
speeds didn't improve, at least I'd save money.

The last speed test I did with Nildram , about an hour before the
switchover, I got less than 500 Kbps. The switchover went smoothly and
my first speed test with the new ISP, about an hour after switchover
was over 5 Mbps. Since then (almost a year ago) I often get over 6
Mbps, rarely get less than 5 Mbps even at the busiest times (their
'off-peak' rate times) I never get less than 2 Mbps.

I wasn't on LLU with either ISP. So, either the low speeds were
Nildram's fault or suddenly my exchange became uncongested at exactly
the same time as I switched to a different ISP. I know which
explanation I think is more likely.

Anyway, ask yourself: Is it worth trying another (better) ISP? What do
you have to lose?

Kit
  #9  
Old April 24th 08, 11:16 PM posted to uk.telecom.broadband
Eeyore
external usenet poster
 
Posts: 3,222
Default How bad can it get?



Nick wrote:

Eeyore wrote:
Andrew Sayers wrote:
The Natural Philosopher wrote:


Consistently connected at 3Mbps, no packet loss anywhere..
Ask for a MAC code and try another more helpful ISP? Newnet are good, and reasonably
priced and Zen are excellent if a little pricey.


Idnet are the same price as Zen for the popular packages yet offer more included GB and
are equally excellent if not better plus have no fixed contract term requiring only the
usual one month's notice.

Mention me when you join and get 10 off your first month too (email me for details).


Congested backhaul?


I can't really see any other explanation. I NEVER get this with Idnet, which regularly
provides 6-7 Mbps when tested.



You are starting to sound like a IDNET fanboi ;o)


Who wouldn't be ? I simply can't fault them on any count.


To be fair my IDNET account does get slower in the evening, it seems to
go from 5.5 Mb/s at non congested times all the way down to 5.0 Mb/s
during the evening peak.


Now compare that with the 200-300 kbps some users of the dross ISPs get at that time of day.
It speaks for itself.

Graham


  #10  
Old April 24th 08, 11:18 PM posted to uk.telecom.broadband
Eeyore
external usenet poster
 
Posts: 3,222
Default How bad can it get?



The Natural Philosopher wrote:

Eeyore wrote:
Andrew Sayers wrote:
The Natural Philosopher wrote:


Consistently connected at 3Mbps, no packet loss anywhere..
Ask for a MAC code and try another more helpful ISP? Newnet are good, and reasonably
priced and Zen are excellent if a little pricey.


Idnet are the same price as Zen for the popular packages yet offer more included GB and
are equally excellent if not better plus have no fixed contract term requiring only the
usual one month's notice.

Mention me when you join and get 10 off your first month too (email me for details).


Congested backhaul?


I can't really see any other explanation. I NEVER get this with Idnet, which regularly
provides 6-7 Mbps when tested.



Ah, but you don't live here either, with respect. Its not a big place
and I think all our data comes in on a little bean can microwave dish,.


Microwave links are perfectly capable of very high data rates. Who lese lives near you that
you can compare performance with ?

Graham

 




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 02:20 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.Content Relevant URLs by vBSEO 2.4.0
Copyright 2004-2019 BroadbanterBanter.
The comments are property of their posters.