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uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed.

Transferring a VM account?



 
 
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  #1  
Old April 29th 08, 09:27 PM posted to uk.telecom.broadband
Mark
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Posts: 1
Default Transferring a VM account?

Hi ... The GF is moving into a new (rented) flat. The guy leaving has been
with TW/BY/VM for a few years. Are they likely to allow her to 'take over'
his account (+ she wants to downgrade - doesn't need the TV stuff)?

Cheers ... Mark

  #2  
Old April 30th 08, 07:46 AM posted to uk.telecom.broadband
Peter Crosland
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Posts: 1,463
Default Transferring a VM account?

Mark wrote:
Hi ... The GF is moving into a new (rented) flat. The guy leaving has
been with TW/BY/VM for a few years. Are they likely to allow her to
'take over' his account (+ she wants to downgrade - doesn't need the
TV stuff)?


Very unlikely. Why don't you ask them?

Peter Crosland




  #3  
Old April 30th 08, 09:03 AM posted to uk.telecom.broadband
[email protected]
external usenet poster
 
Posts: 529
Default Transferring a VM account?


On 30-Apr-2008, "Peter Crosland" wrote:

Are they likely to allow her to
'take over' his account (+ she wants to downgrade - doesn't need the
TV stuff)?


Very unlikely. Why don't you ask them?


Like Sky, playing your cards right may help, they
probably won't want to lose a potential customer,
so you might get a special offer if you say you
are thinking of another ISP, sort of mention in
passing, tongue in cheek, BT, AOL, or Tesco.
  #4  
Old April 30th 08, 09:58 PM posted to uk.telecom.broadband
Toby
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Posts: 11
Default Transferring a VM account?


"Mark" wrote in message
...
Hi ... The GF is moving into a new (rented) flat. The guy leaving has been
with TW/BY/VM for a few years. Are they likely to allow her to 'take over'
his account (+ she wants to downgrade - doesn't need the TV stuff)?

Cheers ... Mark


Would it not be better to just open a new account, then you will get a nice
new* box, without anyone elses history attached to it, also you will
probably get a new telephone number, so you done end up getting all the
previous persons calls, and you also dont know how known this existing
number might be to various organisations the previous person my have debts
(for example) with!

They can of couse just use the same cables that are installed, so it will
just require the virgin media "engineer" (very loose description there!!) to
come and screw a cable into the back of a box he brings with him, and you to
plug a phone in to the existing socket.

As I undesrtand it, if you get the phone service, you get the basic TV
package with it anyway.
http://allyours.virginmedia.com/webs...uct.do?id=3001 so downgrading
to just the phone isn't really an option!



*Okay, maybe a reconditioned one!

 




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