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| uk.telecom.broadband (UK broadband) (uk.telecom.broadband) Discussion of broadband services, technology and equipment as provided in the UK. Discussions of specific services based on ADSL, cable modems or other broadband technology are also on-topic. Advertising is not allowed. |
| Tags: account , manually , setting , wanadoo |
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#1
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| A friend has bought a new notebook PC and has asked me to transfer some data across and set it up for him. No problems until I come to set up his Wanadoo broadband account. He has a USB SpeedTouch 330 modem on the old system working just fine, but has no drivers or set-up CD. His old OS is Win XP New OS Windows Vista Home* *my FIRST introduction to Vista! Vista didn't recognise the SpeedTouch 330 but I've tracked down a driver and installed it. The modem now syncs (both lights on modem showing green). Problem is - where do I (or how do I go about) setting up his account (username/password). He does know his Wanadoo username and password, so how can I go about setting it up manually - any advice/website/instructions? Neil |
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#2
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| "Neil Ross" wrote in message ... A friend has bought a new notebook PC and has asked me to transfer some data across and set it up for him. No problems until I come to set up his Wanadoo broadband account. He has a USB SpeedTouch 330 modem on the old system working just fine, but has no drivers or set-up CD. His old OS is Win XP New OS Windows Vista Home* *my FIRST introduction to Vista! Vista didn't recognise the SpeedTouch 330 but I've tracked down a driver and installed it. The modem now syncs (both lights on modem showing green). Problem is - where do I (or how do I go about) setting up his account (username/password). He does know his Wanadoo username and password, so how can I go about setting it up manually - any advice/website/instructions? Neil I don't know about Vista but have just set one up using XP, as follows: Go to control panel Then Network Connections Set up a new dial-up account, manually - yes, dial-up, as USB modems are recognised by Windows as being dial-up, even though you're using broadband! Put in all the correct information and Robert's your mother's brother! George |
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#3
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| "George Weston" wrote in message ... "Neil Ross" wrote in message ... A friend has bought a new notebook PC and has asked me to transfer some data across and set it up for him. No problems until I come to set up his Wanadoo broadband account. He has a USB SpeedTouch 330 modem on the old system working just fine, but has no drivers or set-up CD. His old OS is Win XP New OS Windows Vista Home* *my FIRST introduction to Vista! Vista didn't recognise the SpeedTouch 330 but I've tracked down a driver and installed it. The modem now syncs (both lights on modem showing green). Problem is - where do I (or how do I go about) setting up his account (username/password). He does know his Wanadoo username and password, so how can I go about setting it up manually - any advice/website/instructions? Neil I don't know about Vista but have just set one up using XP, as follows: Go to control panel Then Network Connections Set up a new dial-up account, manually - yes, dial-up, as USB modems are recognised by Windows as being dial-up, even though you're using broadband! Put in all the correct information and Robert's your mother's brother! George I don't have the Vista notebook here but I'm sure it does have a new dial-up function, but I didn't think it would be used for the BB account. I'll try this later on and see how I get on. Many thanks. Neil |
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#4
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| Neil Ross wrote: A friend has bought a new notebook PC and has asked me to transfer some data across and set it up for him. No problems until I come to set up his Wanadoo broadband account. He has a USB SpeedTouch 330 modem on the old system working just fine, but has no drivers or set-up CD. His old OS is Win XP New OS Windows Vista Home* *my FIRST introduction to Vista! Vista didn't recognise the SpeedTouch 330 but I've tracked down a driver and installed it. The modem now syncs (both lights on modem showing green). Problem is - where do I (or how do I go about) setting up his account (username/password). He does know his Wanadoo username and password, so how can I go about setting it up manually - any advice/website/instructions? Suggestion: ditch the USB modem and buy a £25 wired router, or a £30-35 wireless one. PC World have such devices if wanted in a hurry, though usually a tenner more than online sources. The new PC will (almost always) have an ethernet port, so you won't need any drivers or similar. The router will act as a basic firewall, doing address translation and port blocking, so the PC will be more secure. It avoids having to do stuff with the dialup networking in windows. Setup should be simple, I doubt its much more than entering the username, password and possibly the address of Wanadoo's DNS servers. - Nigel -- Nigel Cliffe, Webmaster at http://www.2mm.org.uk/ |
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#5
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| "Nigel Cliffe" wrote in message ... Neil Ross wrote: A friend has bought a new notebook PC and has asked me to transfer some data across and set it up for him. No problems until I come to set up his Wanadoo broadband account. He has a USB SpeedTouch 330 modem on the old system working just fine, but has no drivers or set-up CD. His old OS is Win XP New OS Windows Vista Home* *my FIRST introduction to Vista! Vista didn't recognise the SpeedTouch 330 but I've tracked down a driver and installed it. The modem now syncs (both lights on modem showing green). Problem is - where do I (or how do I go about) setting up his account (username/password). He does know his Wanadoo username and password, so how can I go about setting it up manually - any advice/website/instructions? Suggestion: ditch the USB modem and buy a £25 wired router, or a £30-35 wireless one. PC World have such devices if wanted in a hurry, though usually a tenner more than online sources. The new PC will (almost always) have an ethernet port, so you won't need any drivers or similar. The router will act as a basic firewall, doing address translation and port blocking, so the PC will be more secure. It avoids having to do stuff with the dialup networking in windows. Setup should be simple, I doubt its much more than entering the username, password and possibly the address of Wanadoo's DNS servers. - Nigel -- Nigel Cliffe You don't need to go out and buy a router, the USB modem will work fine on a computer that is a few years old. The drivers for XP and Vista are available from the SAGEM site. You can get a FREE firewall called Zone Alarm, the one thing a router can't do is prevent "leakage" from a computer. A router will not stop programs connecting "out" or others acting as a "server" without permission. Don't run out and spend more money on the advice of people that can't answer your question only because they know what settings to use on certain screens! |
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#6
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| Neil Ross wrote: A friend has bought a new notebook PC and has asked me to transfer some data across and set it up for him. No problems until I come to set up his Wanadoo broadband account. He has a USB SpeedTouch 330 modem on the old system working just fine, but has no drivers or set-up CD. If he has a USB modem, chances are he has been with Wanandoo for quite a while and may not be on the best tariff. If your friend is happy to be with Wanadoo (Now Orange) for another 12 months or so, ring them up and beat up their sales guy over their overcharging. You can get a cheaper deal (probably better than 1/2 price!) and you don't have to sign away from BT for normal calls to do that. Finally, get them to send a _free_ LiveBox wireless router in the post. The Speedtouch 330 is a kludge, needs a firmware upgrade to work over 4Mbps, requires ZoneAlarm loaded (slows the machine, confuses user) I've done this twice for friends. IMO the Livebox is a nice bit of kit and worth using for your friends wireless laptop. -&- If you still want to go ahead with the Speedtouch besides all this, goto http://help.orange.co.uk/searchResults.do and enter the following kb numbers in the search box kb262 - what is my username and password? kb10105 - how do I install the SpeedTouch 3.5 modem using the latest driver CD? -- Adrian C |
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#7
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| john m wrote: Don't run out and spend more money on the advice of people that can't answer your question only because they know what settings to use on certain screens! The Tiscali Idiot deperately wants some adulation but gets riddicle. Shame, he should have paid more attention in nursery.... -- Adrian C |
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#8
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| "john m" wrote in message ... You don't need to go out and buy a router, the USB modem will work fine on a computer that is a few years old. The drivers for XP and Vista are available from the SAGEM site. You can get a FREE firewall called Zone Alarm, the one thing a router can't do is prevent "leakage" from a computer. A router will not stop programs connecting "out" or others acting as a "server" without permission. Don't run out and spend more money on the advice of people that can't answer your question only because they know what settings to use on certain screens! How about you go back and read the OP Then how about you go back and answer the question(s) set to you in the thread "Warning - Bullguard causes problems! " Clueless **** |
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#9
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| "Neil Ross" wrote in message ... A friend has bought a new notebook PC and has asked me to transfer some data across and set it up for him. No problems until I come to set up his Wanadoo broadband account. He has a USB SpeedTouch 330 modem on the old system working just fine, but has no drivers or set-up CD. His old OS is Win XP New OS Windows Vista Home* *my FIRST introduction to Vista! Vista didn't recognise the SpeedTouch 330 but I've tracked down a driver and installed it. The modem now syncs (both lights on modem showing green). Problem is - where do I (or how do I go about) setting up his account (username/password). He does know his Wanadoo username and password, so how can I go about setting it up manually - any advice/website/instructions? Neil His username will be the last part of his email address and then add @fs, ie will be bloggs.organge.co.uk@fs with his password matching his original email password. Gaz |
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#10
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| Hi, Don't use a USB Modem, and do't use one with Windows Vista. Use a router (wired or wireless) to give better results, no issues with poor Windows Vista drivers for USB modems and better security. Kind Regards Simon |
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